I found this company on the internet and when I saw the quality of hats they offered, I ordered one of their hats. When I received this hat, I was even more impressed with the quality, fit and the cus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Bon-Clic Bon-Genre company is outstanding!! The cudtomer service provided is excellent and the products are of the highest quality!!
Company replied
Ordered a ladies boater Tuesday Evening, shipped Wednesday and it arrived today lunchtime (Monday) can't argue with that coming from France. Excellent communication and lovely hat. The hat is lightw... See more
Company replied
I have just spent an hour trying to get permission to leave from courrier company u used. They put wrong date of attempted delivery. As already stated u used to leave package on fnt door. please don'... See more
Company replied
Company details
Written by the company
Chapellerie française – Style et Protection http://www.bon-clic-bon-genre.fr/
Contact info
615 rue de neuville, 69250, Montanay, France
- service@bon-clic-bon-genre.fr
- www.bon-clic-bon-genre.fr
4.0
Great
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought three hats
Bought three hats. Didn’t realise i would have to pay approx 25% on top in tax and import duty which delayed delivery but forgive them as when they finally arrived I have to say pretty good quality for the money and quite stylish. Very difficult to find similar choice here in the UK
November 27, 2023
Unprompted review
Advertisement
Very low quality.
I bought a 110 € hat. Came with a bent brim, straightened it with their advice but it won't stay straight, it always becomes wavy.
June 1, 2023
Unprompted review
A very fine hat
A very fine hat, exactly what I wanted, chosen from their huge selection. I mistakenly ordered a size too large, and it was extremely easy and quick to rectify, return and be reimbursed and reorder. I strongly recommend this excellent company.
June 6, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.