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Rated 1 out of 5 stars

I consigned a Native American necklace that had been in my family for years. Received a low, low amount. I would have kept it had I known Later on when I questioned results, I was told things about... See more

Rated 1 out of 5 stars

They won’t let you edit your Info in your account , you will need to contact “support team” but after you contact them , they don’t help you giving you the permission to change your info! Too much b... See more

Rated 1 out of 5 stars

cheryl Uggles the assistant “ head of Client Accounts at Bonhams “ has refused to listen to the issues . Not look at the terrible reviews on here over a long period - reaching 1.6 out of 5. Fro... See more

Rated 1 out of 5 stars

Absolutely appalling customer service. I would give Bonhams zero for effort. I completed the Bonhams online valuation request form for an oil on canvas and heard nothing. After three weeks I chased fo... See more

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1.3

Bad

TrustScore 1.5 out of 5

190 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I find the online bidding and buying…

I find the online bidding and buying process as structured and processed by Bonhams to be exceptionally professional, easy to follow and satisfactory in result. Everything is admirably presented and clear to follow from beginning to end, from catalogue presentation to hammer fall..

August 18, 2021
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Rated 5 out of 5 stars

Novice

Being complete novices we relied entirely on the professionalism of.the Bonhams staff representative
From our point of view this was trust well rewarded.Everything proceeded without a hitch

August 17, 2021
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Rated 5 out of 5 stars

Bonhams offer a complete auction and…

Bonhams offer a complete auction and valuation service - i have used them many times and they are extremely helpful and professional -the last of the big three that still nurtures the beginner in the collecting world - i started small and now buy with confidence through them -they have not let me down yet

August 17, 2021
Rated 5 out of 5 stars

First class

Excellent personal service from initial enquiry, professional assessment and auction listing. Highly recommended.

August 17, 2021
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Rated 5 out of 5 stars

Although I find Bonham's registration…

Although I find Bonham's registration to bid system a bit ponderous , as spposedly needed to thwart money laundering , when the value of items of interest to me are usually well below that threshold , on the whole I find Bonhams offers a first class auction service to buyers .

August 17, 2021
Rated 5 out of 5 stars

Great experience dealing with Bonhams

I have enjoyed a good experience bidding both online, first with a live auction room and then a timed auction. Bonhams systems work very well.
The lots are accurately described with good photography. Staff members are polite and very responsive. If your nerves can handle the excitement of bidding for auction lots using Bonhams Auction House is a good place to be.

August 17, 2021

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