BookPrintingUK Reviews 

5,933
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 762 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing the dependable and professional nature of the overall service. Customers frequently praise the exceptionally helpful staff, noting that team members provide detailed guidance, patient answers, and ensure a wonderfully smooth publishing journey from start to finish. Consumers are consistently delighted with the final printed books, describing the physical items as beautiful, solidly built, and featuring exceptionally high quality paper and binding. However, some people mentioned experiencing occasional communication friction, minor proof errors during draft stages, or feeling that customer service performance was only average rather than truly exceptional overall.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing their books as beautiful and... See more

Service

Customers report a high level of satisfaction with the service, highlighting professional communication and... See more

Staff

Users describe positive interactions with staff, praising the team for being consistently polite, friendly,... See more

Quality

Consumers find quality to be a source of great satisfaction, reporting that the finished books are beautiful... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely excellent! I wasn’t sure how to express what I wanted but Kaitlyn was SO helpful and made the process easy. I received all the guidance I needed when I telephoned to clarify and amend - and... See more

Company replied

Rated 5 out of 5 stars

Absolutely first class service. I've never written a book before. Contacting Book Printing UK was a very positive move. We've had no issues whatsoever. After two days, we have sold 30 books from 100... See more

Company replied

Rated 5 out of 5 stars

i went to a printer for my first book but the used BookPrintingUk for thr next seven books. Apart from the occasional glitch the service has been excellent. The system is easy to use, communication is... See more

Company replied

Rated 5 out of 5 stars

Made what seemed quite an overwhelming process, in my mind, relatively straightforward. No question too stupid. Good communication. Very pleased with my book. Any shortcomings all my own.


Company details

  1. Digital Printing Service
  2. Book Publisher
  3. Commercial Printer
  4. Prints and Signs Store
  5. Print Shop

Written by the company

Book Printing UK is a proud member of the Bonacia family. An award winning company with 25 years experience in short run, digital book printing. We print and bind books of all shapes, sizes and finishes, on site, at our Peterborough office.

At Book Printing UK we make it possible to share your story and impossible not to share ours!

Written by the company

We're committed to our customers!
Our goal is to provide every customer with the best book printing experience possible. Our team is ready to go the extra mile, providing ongoing support and an outstanding one to one service.

The most caring print service around!

We will guide you every step of the way...

Not only do we offer simple, stress-free book printing, but we also make it the most personable service available. We want you to enjoy the printing experience all the way through and have you leave us happy and pleased with your amazing work in print!

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,933)

731 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Beth and Natalie were extremely helpful and patient. Replied to all queries promptly. This was my first experience of self publishing and Book Printing UK made it stress free. I was delighted with the quality of the printing and speedy service.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

How to get a book printed without fuss, by experts.

My first contact was Sepera who explained very clearly what was to be done and how. A day later I was put through to Emily who had all my details at hand with no faffing about. I briefly spoke to Mark and took his advice and I paid over the dosh. After a sample book was sent to me, the post office lost it for three weeks. In the meantime Emily sent another copy. Excellent work by intelligent people. Very refreshing for me in today's sloppy world.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

They always make a great job of my…

They always make a great job of my books, have been using them a number of years with no issue. I have just ordered my 3rd book to be printed by them. I was given a young man called Tee Tyson to help me and he is fantastic. He is very polite and extremly helpful, I had my files reviewed, uploaded and the whole thing paid for in slightly over a day, wonderful.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

A positive experience, helpful staff and an excellent product


Everyone at BPUK has been extremely helpful and I am very pleased with the finished product. My first contact was Sepera who guided me through the range of options such as book size, hard or soft cover, weight and colour of paper, font type and size, number of copies required and so on. To help me understand these options she sent me a pack with examples.
Once I was ready to submit my copy, I was looked after by Sasha and Emily who helped me with layout and formatting. It’s a good idea to ask them to send their template as the format differs from that I’d produced in Word. Then I turned it into a PDF and they sent me a proof copy.
Once I had checked the proof and made final amendments, I was helped by Mark in their design team who was able to make some final changes, giving a completely professional result.
I would highly recommend Book Printing UK

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Book Printing UK - a perfect choice for authors

BPUK just delivered the books from an initial printing order of my latest novel. The whole process went very smoothly, my contact in BPUK turned out to be an absolutely helpful and nice person, motivated to provide a great and timely support. Shipping from Peterborough to my place in Germany was done fast and reliable. Packaging of the books was sheltering the parcel content perfectly. And, guess what?
The quality of the printed copies was brilliant, reproduction of cover and insides gives me so much confidence that I'll stay with BookPrintingUK for my next projects as an author.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Top Class

I knew from my previous experience with this company that I would be happy with my finished book. The quality is first class, from the printing through to the book binding to the finishing. Top class printing from a top class company, I would say.

March 15, 2026
Rated 4 out of 5 stars

Good communications from Sepera and Emily

Sepera did a good job informing me about what I'd need to do to get the books looking better. The whole thing had to be arranged virtually, I think I would have like to see some digital images of random pages but know that the weight and feel of the real thing is better, so had to rely on family to proof the sample and send me images.
Emily efficiently organised delivery and kept communications open til job complete. Even now she's willing to handle future feedback for when I actually see the books!
Thank you team. You helped to celebrate our mum's 90th birthday!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

So helpful

So helpful, patient, obliging and adaptable. They sent me a printed proof and after we had made changes they provided a pdf proof. The result was excellent and exceeded our expectations.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Competent Professional

Company was very easy to deal with by telephone. Whoever answered the call was fully competent. They would immediately look up my job and take it over. Requested changes were actioned. I was kept informed and the product delivered when promised. I would not be looking for any other company to do my priniting.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Hardback book printing

Clear, reliable communications; friendly, amenable guidance throughout; quality results and above all, value for money. Definitely will use them again.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful professional advice from …

I had an excellent experience working with this booklet publisher. I was given a personal contact person who was consistently helpful, taking the time to answer all my questions clearly and professionally. Their guidance on text layout, paper quality, and font size was thoughtful and well-informed, ensuring the final product looked polished and effective. I particularly appreciated their attention to detail and willingness to offer practical, sound advice throughout the process. Highly recommended for anyone seeking a reliable

January 30, 2026
Rated 5 out of 5 stars

Great experience of printing my novel

I had an amazing experience with printing 10 copies of my historical novel. All the process went very smoothly and BookPrinting team was always in touch and promptly incorporated all the feedback. The result turned out great, the books were printed just several days after the proof approval, and I got them delivered just the next day! Amazing experience, thanks to all the team who worked on my project, and to Beth Neal for great ongoing support.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

The team at BookPrintingUK were really…

The team at BookPrintingUK were really supportive and helpful in getting my book ready to print. Communication was always open and clear and emails were answered promptly. No question was to silly and I genuinely felt that they were as invested in my book as I was. The quality of the book is amazing, I still can't believe I have an actual book! I highly recommend the team and I look forward to working with them again soon.

March 8, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look