The appointment making was easy and the audiologist was on time, very pleasant and helpful. The follow up support appointment will hopefully be the opportunity to discuss any teething problems.So fa... See more
Location
Switch locationBoots the Chemists Ltd, 2 Cross Street, NP7 5EH Abergavenny, Wales, GB
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I was greeted with a warm and friendly welcome and went through a series of questions to assess my hearing difficulties I was kept informed at each stage of the hearing test making sure I was... See more
Initial consultation first class, waiting for the actual hearing aid to arrive and hopefully changing my score to 5 Stars..
The friendliest of the audiologist Leanne and she was very experienced and made me feel at ease. I’m glad I called into boots Abergavenny 😻
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots the Chemists Ltd, 2 Cross Street, NP7 5EH, Abergavenny, Wales, United Kingdom
4.8
Excellent
50 reviews
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Leanne was very clear and helpful as…
Leanne was very clear and helpful as she guided us through the process.
April 17, 2026
The friendliest of the audiologist…
The friendliest of the audiologist Leanne and she was very experienced and made me feel at ease.
I’m glad I called into boots Abergavenny 😻
March 26, 2026
The audiologist was a true professional
The audiologist was professional, empathetic, patient and able to directly meet my needs.
If only all experiences were like this when getting support and help.
March 31, 2026
A lovely patient and understanding lady…
A lovely patient and understanding lady who was fabulous with my mum who has dementia
April 30, 2025
I have received excellent customer care…
I have received excellent customer care from Boots Hearing care team based in Abergavenny Monmouthshire.
The really good news is that Boots Hearing care team continue to support their customers as they adapt and adjust to wearing Hearing aids.
April 20, 2025
Brilliant service
Excellent service, no waiting around, good choice of hearing aids, perfectly tuned by the audiologist to improve my hearing experience
March 23, 2025
Five star service
Five star service. The audiologist was friendly, helpful, professional and thorough. After a hearing check with a different business I was told that hearing aids would do nothing for me. How wrong! They make the world of difference. The only small disappointment is that Boots insurance isn't currently available and it's been a nightmare to find affordable cover elsewhere.
January 29, 2025
Leanne is incredible! 5*’s
Leanne was absolutely amazing at guiding me through the tests and explaining what my results meant for me. When it came to choosing my hearing aids, she was really helpful and it didn’t feel pushy at all. It felt like she really had my best interests at heart and wanted the best for me.
I’m looking forward to going back for adjustments and check ups and being able to experience all the sounds that I’ve been missing!
January 17, 2025
Explained everything showed me…
Explained everything showed me everything and all the options also had a great test of my hearing
Could not fault my experience
January 23, 2025
I was impressed with the equipment…
I was impressed with the equipment available and the thoroughness of the consultation. The Phonac hearing aids were a vast improvement on my Signia aids. They were very expensive and it may be better to charge for consultations and service and to charge less for the aids.
November 7, 2024
Very professional audiologist (Leanne)
Very professional audiologist (Leanne), no sales pressure, clear explanations.
November 15, 2024
Caragh is the just excellent at her job…
Caragh is the just excellent at her job as an audiologist. So helpful and knowledgeable !!
Brilliant…
November 9, 2024
My hearing test experience…
I was greeted with a warm and friendly welcome and went through a series of questions to assess my hearing difficulties
I was kept informed at each stage of the hearing test making sure I was at ease at all times
Hearing aids were then fitted and tuned into my needs with a few more question
I received my hearing aids within one week was shown how to charge and fit them
Overall a very pleasant and relaxed experience
October 22, 2024
Friendly helpful and reassuring
I was put completely at my ease. After having a couple of appointments elsewhere, I was very confused and wanted some sensible advice. I was very happy with the audiologist and felt that the advice given was sensible and reassuring. I did not feel pressured into making a decision and am happy with what was recommended
October 4, 2024
Very impressed with the hearing test
Very impressed with the hearing test, how thorough it was and how helpful Caragh was. Another appointment booked for hearing aid fitting.
September 18, 2024
Latest set of hearing aids
Just purchased my latest set of hearing aids :- upgrading from initial battery type , to rechargeable , to now best digital Phonak and the support experience has been superb from the audiologist Leanne Andrews .
I am so happy with the kit and the way they have been prepared and adjusted precisely for my needs
August 1, 2024
Unprompted review
I believe it was down to the people and…
I believe it was down to the people and when I met Caragh Davies she made me feel at ease and was so helpful having arranged a follow up appointment a short time after my initial consultation 👍
July 7, 2024
Very helpful rook time to explain things
July 7, 2024
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