Boots Hearingcare - Bracknell Reviews 20

TrustScore 4.5 out of 5

4.5

Boots, 19-23 Braccan Walk, RG12 1BE Bracknell, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The audiologist knew what she was talking about. And the new audiology room was well equipped.

Rated 5 out of 5 stars

The audiologist Atif Khan is excellet. We came to him for my husband's hearing loss and now for my tinnitus. He explained erverything about the assessment and took me through the hearing aid options b... See more

Rated 5 out of 5 stars

Mr Kahn was exceptional he explained everything to me patiently and in terms I was able to understand . I felt relaxed and able to ask anything that I was concerned about. He also responded to my tele... See more

Rated 5 out of 5 stars

Excellent procedures - information made clear. Good idea to jhave a relative or friend invited to the appoinment to give their point of view on the hearing problems. Good to have follow up appoinmen... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 19-23 Braccan Walk, RG12 1BE, Bracknell, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A brilliant service at Bracknell

A brilliant service at Bracknell. Audiologist Nishma gave such good advice, was professional, helpful and extremely knowledgeable. Her patience, understanding and intuition were particular appropriate.
The new hearing aids are superb.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Was seen on time of my appointment

Was seen on time of my appointment. The hearingcare expert was very friendly and very helpful. My hearingcare expert was Gisele. Answered all my questions and was able to fix my hearing aids there and then. showed me how to clean the hearing aids properly. Also helped me download the hearing aid app onto my phone. Could not ask for a better service.

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor outcome after Boots testing

I visited a female audiologist at Boots, Bracknell and was told my ears were clear, wax free and with no sign of infection. The pain continued so I made an appointment with a private specialist at Princess Margaret who said my left ear had a polyp, debris and wax but most importantly a very serious infection. None of this was picked up at Boots.

September 8, 2023
Unprompted review
Boots Hearingcare - Bracknell logo

Reply from Boots Hearingcare - Bracknell

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

Rated 4 out of 5 stars

The Audiologist I saw at Boots was the…

The Audiologist I saw at Boots was the best I've ever seen. He was very thorough. He explained every thing, every step of the way. He demonstrated everything precisely e.g. How to clean and with what. He even explained the difference between the tones I could here in my hearing aids It was obvious that he really cares,

September 27, 2023
Rated 5 out of 5 stars

Very friendly

Very friendly, experienced and professional staff.
I had a problem with recently purchased heating aids and it was handled well by Boots.

August 14, 2023
Rated 5 out of 5 stars

Excellent procedures

Excellent procedures - information made clear. Good idea to jhave a relative or friend invited to the appoinment to give their point of view on the hearing problems.
Good to have follow up appoinments to ensure all questions can be answered.. - very reassuring.

May 16, 2023
Rated 5 out of 5 stars

Great service

Clear information given about my hearing loss. Detailed instructions about how to use my new hearing aids. Very thorough.

May 18, 2023
Rated 5 out of 5 stars

Very good service

Very good service. Thorough, polite, well infomd and grat communicator. thanks for all he timemspnt on the two of us.thorough, well informed and

February 28, 2023
Rated 5 out of 5 stars

Excellent service

Mr Kahn was exceptional he explained everything to me patiently and in terms I was able to understand . I felt relaxed and able to ask anything that I was concerned about. He also responded to my telephone call on the following day with more reassurance about my concerns . Thank you Mr Kahn for your great service .

February 7, 2023
Rated 5 out of 5 stars

Finally someone listened.

The audiologist had read and taken note on the questionnaire submitted when booking appointment. I felt the hearing test and questions was very thorough and test results explained very well. My last hearing aids supplied by others just made things louder but my hearing didn't improve. My new ones (boots) are life changing

February 3, 2023
Rated 5 out of 5 stars

The audiologist Atif Khan is excellet

The audiologist Atif Khan is excellet. We came to him for my husband's hearing loss and now for my tinnitus. He explained erverything about the assessment and took me through the hearing aid options bets for me including procing.

January 9, 2023

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