Lucy the consultant was great very friendly and helpful and made the whole process easy to understand and do.
Location
Switch locationBoots, 59 Broadmead, BS1 3ED Bristol, England, GB
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See what reviewers are saying
I had a very informative lady called Sophie who help me with the hearing test as well as purchasing the right hearing aids for me. She explained in depth all the hearing aids available. Sophie was... See more
Lovely knowledgable and helpful assistants and a wide range of hearing aids on offer.
Lovely customer service, very handy and supportive. Fixed my sun glasses for free. Thank you very much !!!
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 59 Broadmead, BS1 3ED, Bristol, England, United Kingdom
4.5
Excellent
16 reviews
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Great experience
Lucy the consultant was great very friendly and helpful and made the whole process easy to understand and do.
January 11, 2025
I'm very happy from Will Bristol City…
I'm very happy from Will Bristol City Centre option. Amazing service!
July 22, 2024
Unprompted review
I had a very informative lady called…
I had a very informative lady called Sophie who help me with the hearing test as well as purchasing the right hearing aids for me.
She explained in depth all the hearing aids available.
Sophie was so calm and welcoming and is a pleasure to have met. Fantastic!
April 25, 2024
Everything explained and what the…
Everything explained and what the requirements are for my hearing
April 4, 2024
Very good experience ! was explained clearly and…
Everything was explained clearly and was easy to decide
January 19, 2024
The lady who I saw was very…
The lady who I saw was very understanding and helpful, explained everything very clearly.
December 13, 2023
Excellent arrangements and very…
Excellent arrangements and very experienced and helpful consultant.
September 30, 2023
Lovely customer service
Lovely customer service, very handy and supportive.
Fixed my sun glasses for free.
Thank you very much !!!
September 24, 2023
Unprompted review
Lovely knowledgable and helpful…
Lovely knowledgable and helpful assistants and a wide range of hearing aids on offer.
August 2, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Service is terrible
They book appointments then cancel on the last minute. They have done this 4/5 times.
May 17, 2023
Unprompted review
Reply from Boots Hearingcare - Bristol
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Very caring and understanding people.
Excellent company service, kept me updated on appointments and cancellations.
Made the all experience very comfortable, and were very understanding.
February 3, 2023
Fantastic knowledgeable service
January 9, 2023
So good I like you so much things you
January 1, 2023
Excellent back-up
I was very impressed by the careful explanations of how to fit and use the hearing aid. I was taken step-by-step through the process of fitting and using the unit, and my questions [and concerns] were all answered clearly. I had felt anxious prior to visit, but it turned out to be a very pleasant experience.
December 1, 2022
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