Boots Hearingcare - Derby Reviews 

86
TrustScore 5 out of 5

4.8

Boots, 1 Devonshire Walk, DE1 2AH Derby, England, GB


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Rated 5 out of 5 stars

A very thorough test, with clear explanations throughout. When I decided I couldn't afford the hearing aids I felt were best for me, the consultant, Alissa Amin, contacted me with advice and sent me t... See more

Rated 5 out of 5 stars

I came in for a standard test with no idea that I needed hearing aids. Riddhi was so helpful and explained everything as we went through the process. I ordered them and a few days later I w... See more

Rated 5 out of 5 stars

First class service, they listened to my situation, and followed it with extensive tests. All actions and results were carefully explained by an assistant called Riddhi, she was first class. Bought a... See more

Rated 2 out of 5 stars

My whole experience has been really good with audiologists. But having to drive all the way to Derby to get a Saturday appointment has not been great. 40 mile round trip, then when I’ve paid for the h... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 1 Devonshire Walk, DE1 2AH, Derby, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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4.8

All reviews

(86)

1,704 reviews in the last 12 months

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Rated 5 out of 5 stars

A very thorough test

A very thorough test, with clear explanations throughout. When I decided I couldn't afford the hearing aids I felt were best for me, the consultant, Alissa Amin, contacted me with advice and sent me the test results.

June 19, 2026
Rated 5 out of 5 stars

Five star service

I came in for a standard test with no idea that I needed hearing aids.

Riddhi was so helpful and explained everything as we went through the process. I ordered them and a few days later I went back in to collect them.

I’ve had a two week catch up appointment and Riddhi was great again, we increased the volume and she added the app to my phone.

I would recommend Boots and Riddhi to anyone needing a hearing assessment, very happy with the service, follow ups and support.

Karen Eggleton

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Reassurance given was a great help

Reassurance given was a great help. Professional and helpful advice from Rob who saw me without an appointment. He carried out the test and calmly reassured me about the results, explaining what they mean and laying out a way forward. I recommend them without hesitation

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Hearing appointment

Riddhi was welcoming and explained everything to me in a clear and straightforward way. She answered any questions I had and made me feel at ease.
An excellent service that I would recommend to others.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great place for a great hearing aid.

First class service, they listened to my situation, and followed it with extensive tests. All actions and results were carefully explained by an assistant called Riddhi, she was first class. Bought a very good aid, that is working brilliant. Recommend all people go there. Superb job, and thank you Riddhi.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish this was…

From start to finish this was brilliant.
I had the first test then 2 days later the main test & Kamran was a really great person who made me feel at ease & fitted me with my new hearing aids, it couldn’t have been any better.

May 14, 2026
Rated 5 out of 5 stars

Very Impressed

Excellent service, treated with respect by a very competent hearing specialist, obviously new her job, very impressed with the whole experience. Thank you.

March 17, 2026
Rated 5 out of 5 stars

Excellent, caring service.

I was seen by Riddhi Hansraj who constantly reassured me throughout the process as I was extremely worried about how using hearing aids would be. Very thorough explanation and care at each appointment.

I am now confident in using them and feel so much better for having them. Thank you for being so thoughtful.

March 20, 2026
Unprompted review

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