I have had hearing difficulty for a while so decided to do something about it. I received a timely letter from Boots offering a free hearing test. I booked on line, received a full hearing consultat... See more
Location
Switch locationBoots, 15 The Beacon Centre, BN21 3NL East Sussex, England, GB
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See what reviewers are saying
Firstly your web site is rubbish as it does not detail what you get under platinum to bronze categories. When you actually get in for the test though people like John Marsden clarify everything. The p... See more
Very efficient system for keeping in touch via email and texts. Audiologist explained everything very clearly and it didn’t feel rushed. Jane put me at ease and was very helpful. The whole team se... See more
I went to Boots for a full hearing test with audiologist Jane. She was very professional and knowledgeable. I did not feel pressured into making a purchase but with her advice I decided on the Phonak... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 15 The Beacon Centre, BN21 3NL, East Sussex, England, United Kingdom
4.6
Excellent
44 reviews
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Fantastic experience
Extremely professional...Informative...Friendly.. really good value..I can't praise enough
March 17, 2026
Cathryn Pederson was very helpful
Cathryn Pederson was very helpful, friendly and informative during the hearing test process.
She made the whole experience less stressful than it could have been.
March 17, 2026
Cathy in Eastbourne explained…
Cathy in Eastbourne explained everything very well making sure I understood all aspects. I have had my hearing aids two months and find they have improved my life no end. Thank you.
June 10, 2025
Unprompted review
Cathryn Pedersen Eastbourne audiology Excellent…
Cathryn Pedersen Eastbourne audiology was excellent. Polite, professional, and extremely helpful in her explanation of the different aspects of hearing loss and demonstration of how hearing aids can make a difference. Being able to try out some hearing aids and experience the initial shock of hearing more frequencies was really helpful and will prepare me for when I do get hearing aids.
July 24, 2025
Very friendly and helpful
April 20, 2025
Boots at its Best !
John provided a very efficient, friendly and informative service
Very pleased!!
Thank you
April 11, 2025
A professional appointment let down by sloppy clerical backup.The appointment and the professional…
The appointment and the professional were excellent, however the pre-appointment questionnaire did not arrive until some days after the appointment which made the first part of the hearing test a bit of a farce!
March 19, 2025
Very lovely lady very experienced…
Very lovely lady very experienced didn't push explained everything. What a difference when I put the hearing aids in didn't realise how deaf I was ty to Jane Dear and Boots.
March 15, 2025
The consultation was very in depth
The consultation was very in depth, the information given about the state of my hearing was very clear and time was spent on the choices of hearing aids
Very happy with boots
February 20, 2025
Mr Marsden (Boots Eastbourne…
Mr Marsden (Boots Eastbourne audiologist)
Thank you! my appointments are always on time
Always polite and respectful
October 19, 2024
Wonderful music again
Firstly your web site is rubbish as it does not detail what you get under platinum to bronze categories. When you actually get in for the test though people like John Marsden clarify everything. The process was really interesting and revealing. As well as ordering a pair of hearing aids the audiogram data, when uploaded to my Apple AirPods Pro, means I now have prescription AirPods and the effect is result is wonderful. I had not realised how much top end I was missing from my favourite tracks. I have spent a week rediscovering my music favourites!
September 26, 2024
The audiologist was fantastic and…
The audiologist was fantastic and explained everything really clearly and easily understood
August 30, 2024
The experience was really great
The experience was really great. Everything was explained and helpful. Jane Dear was absolutely clear with the tests and the fitting of the hearing aids. A very pleasant experience. Thank you.
August 22, 2024
Polite and friendly
It was explained to me exactly what would be happening step by step. A very polite, friendly lady.
July 27, 2024
Jane was very helpful and candidly…
Jane was very helpful and candidly answered my questions about which aid would suit me.
July 12, 2024
Helpful & pleasant staff
Helpful & pleasant staff. Surprisingly a painless experience. Somewhat surprised that Boots were significantly more expensive than Specsavers.
July 2, 2024
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