I attended the Harrow Branch. The personal attention and care provided by Sonali Kanabar was impeccable. She listened to my concerns and provided step by step guidance. I would highly recommend her... See more
Location
Switch location30 St Ann's Road, HA1 1LA Harrow, England, GB
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It is VERY DIFFICULT to get an appointment for a regular 6-monthly hearing aid check. Out of three different audiologists I've dealt with, only one was excellent, and she has left because of her frus... See more
Company replied
It was very clearly explained when the hearing test was done and how the hearing loss happens. I was suggested for a hearing aid and I am on trial at the moment which I think is working but still hav... See more
Always treated with great care and kindness. Nothing is too much trouble. Everything is explained in great detail and all questions answered with understanding.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
30 St Ann's Road, HA1 1LA, Harrow, England, United Kingdom
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Reply from Boots Hearingcare - Harrow
A very supportive experience
I felt a little reticent again about getting hearing aids but Laura put me at ease and was both supportive and informative, boosting my confidence in the whole process.
It is VERY DIFFICULT to get an…
It is VERY DIFFICULT to get an appointment for a regular 6-monthly hearing aid check. Out of three different audiologists I've dealt with, only one was excellent, and she has left because of her frustration with the company. Also, in spite of wanting to sell you the hearing aids, they seem to have no programme for wax removal, which is necessary from time to time. You have to seek elsewhere for that. Getting a regular check is a major feat, as they won't let you book more than a few weeks ahead, and then their appointment books are always full. Basically they're selling their products to make the dosh and to hell with whatever happens to you afterwards.

Reply from Boots Hearingcare - Harrow
Ordered my hearing aid weeks ago
Ordered my hearing aid weeks ago, still waiting.
1- order was delayed.
2-Hearing aid reached at Harrow branch but somebody sent it back ….
3- Hearing aid reordered, still waiting.

Reply from Boots Hearingcare - Harrow
An excellent lady is Sonalia in your…
An excellent lady is Sonalia in your branch in Harrow.
Extremely knowledgeable and very customer caring
Friendly and professional
The audiologist was very friendly and put me at ease. She explained everything clearly and concisely bearing in mind my budget as well as hearing needs.
I found the audiologist very helpful…
I found the audiologist very helpful and experienced.
I was thoroughly checked up and given full information of the hearing aids
Which was very useful
Highly recommended!
Always treated with great care and kindness. Nothing is too much trouble. Everything is explained in great detail and all questions answered with understanding.
I attended the Harrow Branch
I attended the Harrow Branch. The personal attention and care provided by Sonali Kanabar was impeccable.
She listened to my concerns and provided step by step guidance. I would highly recommend her to anyone looking for hearing aids.
Well worth the investment
Great service all questions answered and very good quality of products. would like it to be cheaper but
good discount given.
Early days using two hearing aids but its a great improvement. Thank you.
My audiologist
My audiologist, Sonali, has been patient, knowledgeable and welcoming.
She is a star
It was very clearly explained when the…
It was very clearly explained when the hearing test was done and how the hearing loss happens.
I was suggested for a hearing aid and I am on trial at the moment which I think is working but still have to see for a while.
The audiologist is fantastic in harrow…
The audiologist is fantastic in harrow cannot do enough and she has a tough job forced to work in a dark room all day!!!
Sonali was extremely professional and understanding to my aunts needs
Our experience was great because Sonali was extremely patient and understanding and explained everything thoroughly and made my aunt feel comfortable.
Great personal service with everything explained very well.
Great service and everything explained very well.
Audiologist (Sonali Kanabar) is…
Audiologist (Sonali Kanabar) is excellent and I felt satisfied with her knowledge and explained to me well
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