The waiting area is very badly managed. Needs some one there to check people in for appointments. Waited several mins and then went and sat down. A young man eventually came and told him I had... See more
Location
Switch locationBoots, 27 Eden Walk, HP11 2AU High Wycombe, England, GB
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See what reviewers are saying
David was kind, efficient and patient. He explained everything that was happening and used layman's terms rather than specialist jargon. His manner was calm and reassuring. We felt safe and relaxed in... See more
A little apprehensive about this big hearing test. Nobody wants to admit that they’re not hearing too well but David was absolutely brilliant. He put me at ease and explained everything in clear co... See more
Dealing with the audiologist has been very good. However my top of the range Phonax failed after 3 weeks. After 2 weeks being repaired by Phonax and still not returned to me I began to lose confiden... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 27 Eden Walk, HP11 2AU, High Wycombe, England, United Kingdom
4.4
Excellent
50 reviews
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Exceptional service.
Just purchased a pair of Phonak hearing aids, the service I've received from Shebin Joseph from Boots Leighton Buzzard branch was exceptional he has made me feel confident about wearing them when I was a little hesitant.
As I've only just purchased the aids I can't rate them yet but so far so good although a bit on the pricey side.
March 11, 2026
Unprompted review
Excellent service
Really thorough hearing test and explanation of the findings. David was excellent, he explained everything fully, gave me an opportunity to test the hearing aids, and the told me the differences between models.
Overall excellent service
March 11, 2025
Our appointment has been bounced 3…
Our appointment has been bounced 3 times now,on the day of the test, not happy.always the same excuse.
Thinking of moving to a different company.
Get your ducks in a row Boots before you loose us as a customer's.
February 27, 2025
Unprompted review
May use AI-assist with repliesRead more
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Far from ideal
Service was OK, but hearing aids are expensive and not great quality. Would I buy again? absolutely not. Would I recommend? No.
October 25, 2024
Unprompted review
Reply from Boots Hearingcare - High Wycombe
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
The hearing tester David is a first class expert
The hearing tester David is a first class expert and a very nice gentleman, he’s a great asset to Boots.
January 22, 2025
Experienced help from David who…
Experienced help from David who explained matters very clearly helped us to decide to proceed.
January 15, 2025
Quite a pleasant examination
Quite a pleasant examination , and explained well at each step so that I understood . Being able to wear a hearing aid for a brief time allowed me to experience a short time with almost normal hearing in a busy shopping environment...
December 18, 2024
The hearing-aid sessions with David…
The hearing-aid sessions with David have been thorough, enlightening and beneficial in supporting my hearing much better and quality of life. The technological advances in the hearing aids purchased show a marked improvement on my previous hearing aids.
December 20, 2024
Worst experience
I booked an appointment for today 12.30 hearing test and when I go there I found out my appointment was moved for 14.30 without asking me. The lady from the front desk was very rude and indifferent saying she can't do anything for me and I can't speak with anyone there. She gives me a card with a phone number, call but even like that I couldn't resolve the problem. I will never recommend this pharmacy.
December 20, 2024
Unprompted review
Reply from Boots Hearingcare - High Wycombe
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Hearing aid assessment
Excellent comprehensive session for hearing aid assessment with a very pleasant and informative consultant.
December 5, 2024
Boots Hearing care great but..…
Dealing with the audiologist has been very good. However my top of the range Phonax failed after 3 weeks. After 2 weeks being repaired by Phonax and still not returned to me I began to lose confidence in the product. However my audiologist recognised this and ordered me a completely new pair. So far so good. I have no issue with Boots Hearing Care. Service has been excellent.
November 27, 2024
Best Waxing Ever.
This was my first hearing test since I was in primary school and I was very nervous. The lady me feel very comfortable and I almost fell asleep! Overall it was a positive experience. I would recommend to a friend.
September 24, 2024
Unprompted review
My experience was excellent
My experience was excellent! David was extremely helpful and informative, obviously very experienced in his field and made the whole visit a pleasant and easy one for me .
September 12, 2024
Audiologist was very knowledgeable and…
Audiologist was very knowledgeable and helpful and understood my needs
August 16, 2024
Are you hearing me!!! Now I am.
Superb, Great attention to detail and tasks and professional approach throughout plus humour and full explanation of each stage of process Abdolute confidence in this man..
August 23, 2024
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