I had made my intentions known that I was only interested in the cheapest hearing aids but felt the audiologist was trying to make me feel l needed the more expensive ones.
Location
Switch locationQueensgate, PE1 1NW Peterborough, England, GB
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See what reviewers are saying
I was slightly apprehensive about my hearing test. The audiologist put at ease straight away. The test itself was very thorough. Te results of the test were explained to me very well. I was given a sa... See more
Veena at Boots Peterborough was really caring and understanding and talked us through the whole process as this was something quite new to us and a sensitive subject for my husband to deal with. He is... See more
Prompt service. Ravi prepared the medica background carefully and methododically tested the hearing. Then explained in caeefully worded terms what the results meant in layman's language. Gave ample... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Queensgate, PE1 1NW, Peterborough, England, United Kingdom
4.4
Excellent
52 reviews
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Professional and comfortable service
I had a full hearing test from Veena (Peterborough); she made me feel very comfortable and secure that I was receiving a professional service.
Could not fault her in any way. She is a lovely person too
September 27, 2023
Excellent customer service.
September 23, 2023
Extremely knowledgeable audiologist
Extremely knowledgeable audiologist. Made sure we understood the whole process.
September 8, 2023
The audiologist was brilliant he…
The audiologist was brilliant he obviously knew his stuff and also had a wonderful sense of humour which for me is as important as anything, so thankyou, plus the hearing aids are amazing!
August 31, 2023
highs and lows of buyinghearing aids from Boots
I purchased a set of Phonak hearing aids from Boots 18 months ago and have had lots of problems with them.They were sent back to the makers more than once and about three weeks ago I charged them both fully one evening went to a social event and within half a hour they both went dead leaving me unable to hear and ruining my evening.I took them to Boots the next day said I did not want them anymore and asked for a refund.They were very unhelpful blamed the filters which were brand new then blamed moisture which was nonsense and I left them with them.My daughter was with me and was outraged she phoned up the head office in Wales and they sent me a loan of a pair while they looked and my ones.She got a call back a few days later and to my surprise they blamed the filters despite the guy at Boots putting a new set in before sending them off.Anyway this went back and forth with my daughter until a man rang her from Boots head office and was very helpful .Offered me a upgrade on the ones I had and a few accessories .As I did not want to start again I accecpted this and had the new aids fitted yesterday.My experience with Boots Peterborough was very poor though staff were mostly friendly but after sales service very poor could not recomend.Once their head office got involved and my daughter dealt directly with them very good.Just started wearing new aids so we shall see how we get on
August 18, 2023
Staff were patient and listened.
June 27, 2023
Everything went a long nicely 👌
June 27, 2023
Mistakes were made to start
Mistakes were made to start. But all was put right. This made me very Happy. Well done.
January 25, 2023
Audiologist explained all procedures…
Audiologist explained all procedures very well. She was patient and understanding.
January 10, 2023
Very helpful
January 10, 2023
Helpful and efficient
I had very good service
The audio check was thorough and all my options explained. Any questions I had were answered clearly. Very happy with the result.
January 3, 2023
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