I had a really good hearing test with AJ your audiologist he was so helpful,knowledgeable,and so easy to speak to made my experience really easy as I was very nervous about the whole procedure but he... See more
Location
Switch locationBoots, 44A High Street, S9 1EN Sheffield, England, GB
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Phil was professional and extremely friendly. He put me at ease within seconds. He was knowledgeable but didn’t push and allowed me to choose wisely. I would recommend him and his expertise to anyone.... See more
Just had five star service at Clarins in Boots at Meadowhall. Collette was fantastic, men buying ladies makeup is not a good idea even though you might have it all written down. Collette sorted me out... See more
I had an appointment for a hearing test. The woman who I saw first was pleasant, helpful and thorough. She took time to explain things to me and set up a second, longer appointment. The audiologis... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 44A High Street, S9 1EN, Sheffield, England, United Kingdom
4.1
Great
80 reviews
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A very professional hearing review by…
A very professional hearing review by my audiologist
July 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not good
Purchased a Starkey hearing aid August 2025 which wasn’t cheap (only one was required) it stopped working about October which was the wire & boots replaced it and also gave a spare just in case, now in July it has stopped working again and at the Boots appointment they contacted Starkey who offered to replace it but then Boots say it can be upto 2/3 weeks before I get a replacement and that they no longer offer a space replacement of any model to help you during this period!
The manager at Meadowhall says they send it away and replace the inner part and put the out part on the new inner part but they have to check it first, even though Starkey stated on the phone that they would replace it, so not sure why Starkey are having to check it first and not just send the replacement one straight out? The manager did say she would phone Starkey to see if they could do it quicker.
Cannot believe that Boots don’t offer this service anymore & also I’m now told that I should expect it to go wrong at least once a year, not great😡
July 9, 2026
Unprompted review
Reply from Boots Hearingcare - Sheffield, Meadowhall
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
A.J. is the man to ask for.
Everything was explained clearly. AJ was very friendly and professional. Explained my options well with no pressure.
June 24, 2026
PLEASE BE WARNED CON ARTIST ALERT.
PLEASE PLEASE PLEASE- Before you even think of using this Con outfit, seriously consider other places.
Both myself and mother purchased hearing aids from this place ( combined cost around £4000) with after service care. Appointment after appointment cancelled, even within 30 minutes after making them. I have just recieved another text changing my date from a Saturday to a Friday and they know full well I can only do Saturdays appointments due to work commitments.
If you think by raising a complaint ( you might as well talk to the lamp post) i have raised a complaint regarding the cost we paid and the level of service we have recieved is not what was promised on purchase of sale ( basically mis-sold). All they offered as a good will is 2000 points on reward.... Not bad - we pay £4000 THEY GIVE YOU £20 (Even highwayman Turpin wore a mask)
All they want is your MONEY 💰 THAT IS IT.
So please really take note of This review and BE WARNED.
June 18, 2026
Unprompted review
Reply from Boots Hearingcare - Sheffield, Meadowhall
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Very good explanation of product.Very…
Very good explanation of product.Very friendly service.
June 10, 2026
Shocking Service.
Shocking Service.
I paid over £3,000 for my Boots Hearing Aids.
Just after the warranty ran out one of the units didn't work. Boots suggested spending £2,000 on another pair ! The alternative was a not guaranteed £147 repair, which I elected for. That was a month ago, so I have been without both aids for a month.
I received a stupid Email telling me that my Aids were in Llandudno. What am I supposed to do, I live in Sheffield !!!
I rang them and a curt gentleman told me to ring the Wales office.
What a joke, and complete inconsideration for my lack of hearing for now a months and counting.
May 28, 2026
Unprompted review
Reply from Boots Hearingcare - Sheffield, Meadowhall
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Brilliant care from the audiology AJ
Brilliant care from the audiology AJ, he explained the process thoroughly.
April 21, 2026
The two appointments that I had were…
The two appointments that I had were both excellent
I had a meeting with two on Monday 3th the two people that attended to me were very polite and professional which put me at ease .
Then the follow up appointment was Thursday 6th this time just one person how again was very polite and professional explained what would happen and give clarity to my situation. So thank you to everyone
March 7, 2025
Very efficient and helpful
Very efficient and helpful. We felt as though they really cared and understood my needs and reassured me and put me at ease.
January 25, 2025
A very thorough assessment..
A very thorough assessment... competitive pricing with payment plans and a great discount for my Blue light card
January 3, 2025
A good experience at Boots Hearing
I felt I was looked after extremely well. The audiologist Phil explained to me everything in detail that I needed to know regarding the hearing aids and how to use and look after them. It was an interesting and informative interview well presented and a totally good experience.
January 3, 2025
Very informative but no hard sell.
December 16, 2024
Kind professional person who explained…
Kind professional person who explained everything well
December 15, 2024
Very good experience
The hearing care technician was very personal made me feel at ease and explained the the equipment he was using he also explained the degree of my earring loss and which aid would give me the best results.
December 15, 2024
Five star service at Clarins
Just had five star service at Clarins in Boots at Meadowhall. Collette was fantastic, men buying ladies makeup is not a good idea even though you might have it all written down. Collette sorted me out in a very calming professional way and went to the trouble of gift wrapping the items.Excellent service
December 17, 2024
Unprompted review
Professional and friendly staff
Professional and friendly staff. Everything aspect explained to me. Can't fault anything about my time with Boots and their staff
November 30, 2024
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