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Boots Hearingcare - Wakefield, Northgate Reviews 16

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TrustScore 4.5 out of 5

4.4

Hearing Aid Store
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Boots Opticians, 1 Northgate, WF1 1HE West Yorkshire, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Staff were very friendly and efficient as was the Audiologist. Everything was explained and prices were clear and precise

Rated 5 out of 5 stars

Had a positive experience in your Wakefield branch yesterday 31.1025. Sauce especially took the time to sort out the problems I have been having with my glasses. I Would like to mention Sauce is exce... See more

Rated 5 out of 5 stars

I was made to feel comfortable when I arrived. Then the hearing lady I saw was absolutely wonderful explaining what I needed to have done about my hearing. She is a star

Rated 5 out of 5 stars

David provided excellent customer service. The knowledge and experience shown throughout the long session gave me confidence in both the chosen product and the Boots company. Full marks to David.

Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots Opticians, 1 Northgate, WF1 1HE, West Yorkshire, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Good hearing test…

Good hearing test well explained good recommendations for new hearing aids give chance to try them away from shop a different environment hearing aids set up perfectly very satisfactory experience.

May 1, 2026
Rated 5 out of 5 stars

Had a positive experience in your…

Had a positive experience in your Wakefield branch yesterday 31.1025. Sauce especially took the time to sort out the problems I have been having with my glasses. I Would like to mention Sauce is exceptionally good at his job, He has a very friendly welcoming personality. 10/10

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

A follow up from the previous shocking service. AVOID

Further to my review below where Boots reached out to help me. Like so many other responses in the thread. I responded, with best intentions and their response is not allowed to be placed here for GDPR reasons. They clearly did not want to help. Their disingenuous response simply reiterated their stance they are merely ticking boxes. Large parts are identical to previous replies. I suspect cut and paste.....AVOID!!!!!

July 29, 2024
Unprompted review
Rated 2 out of 5 stars

poor Hearing care

When needing assistance of an hearing care assistant, the help was poor to nonexistant

June 7, 2024
Boots Hearingcare - Wakefield, Northgate logo

Reply from Boots Hearingcare - Wakefield, Northgate

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

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