I've attended 3 appointments, Initial hearing test, Detailed hearing test and Hearing aid fitting. All were as scheduled and Ria Patel explained everything at each step of the process. After the fina... See more
Location
Switch location1261-1275 High Road, N20 9HS Whetstone, England, GB
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I had an obvious problem Friday noon with one of my hearing aids and wanted it to be checked, went to Boots in whetstone without appointment and waited until a small slot is available. I was very luck... See more
Farseena was extremely professional and explained everything I need to know about my hearing loss in a way that I could fully understand. She also explained in detail the way Boots would manage my hea... See more
Ria Patel really resolved my long term hearing issues having seen a number of health specialists over a number of years who never quite managing to help me. Ria explained everything very clearly and l... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
1261-1275 High Road, N20 9HS, Whetstone, England, United Kingdom
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Farseena
Farseena has been very helpful today to adjust my hearing aids and it is the first time I know how to adjust hearing aids through app . Happy with the appointment with her.
Farseena
Very happy with my appointment today and a very pleasant and helpful lady thank you farseena
Felt valued and and really listened!
The audiologist was so helpful and patient when I explained that my hearing aids were not working as well as Itjought they should. Fatseema my audiologist at Wheatone Boots Hearing really listened to my concerns and offered me options to consider what might be wrong, from reconfiguring my aids and I know went beyond my expectations to finally offered me temporary replacement aid to use while my were sent away to be serviced. Truly made me feel that Boots Hearing value and care their clients.
The audiologist was very knowledgeable…
The audiologist was very knowledgeable and thorough
She explained pros and cons of the different types of hearing aids
Excellent and very helpful service
Excellent and very helpful service
Farseena Beegum
Excellent, sympathetic and took the time to explain. Five star .
Farseena Beegum
Farseena was wonderful and patient with my mother who is 95. We are very happy with the service. Denise Nemtzov
Farseena Beegum
Fine the audiologist was very helpful and explained everything as she showed me what things were for.
Farseena Beegum
Everything was explained very clearly and in a sympathetic manner, and my questions were answered to my full understanding.
Farseena Beegum
Farseena took a long time to explain everything's to me and made sure that I could hear clearly and gave me confidence.
Fersana
I had an obvious problem Friday noon with one of my hearing aids and wanted it to be checked, went to Boots in whetstone without appointment and waited until a small slot is available. I was very lucky she saw me, checked the aid and sorted the problem out of a faulty tube. I was very grateful for Fersana and hope to have her in any future appointment. Thankyou
I had my first hearing test at Boots…
I had my first hearing test at Boots Whetstone and my audiologist, Farseena, was absolutely amazing. She was kind, welcoming, and very informative throughout the appointment, with a smile on her face the whole time. I felt completely at ease and well looked after. Thank you very much — see you in 5 years!
Farseena was excellent
Farseena was excellent. She solved my problem immediately. I would highly recommend her.
Farseena was extremely professional and…
Farseena was extremely professional and explained everything I need to know about my hearing loss in a way that I could fully understand. She also explained in detail the way Boots would manage my hearing aids if I decide to go ahead now. I was very happy with her service
Farseena was amazing and advised me…
Farseena was amazing and advised me about everything that I didn’t know before.
A credit to Boots I’d say
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