Awful after service when something is wrong. Bought two and one doesn’t have the part that was paid for… so asked for a replacement of it before Christmas… not one further appointment or attempt at c... See more
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Location
Switch location5 High Street, OX28 6HW Witney, England, GB
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Went to get my hearing tested because I thought it was getting bad. Met Bethany from Boot Hearing. She was a very bright and happy lady who made the whole test easy to do and understand. Results show... See more
We were very pleased with our appointment with John. He was very informative and answered all our questions and explained everything very clearly.
Everything was handled well and clearly explained. The test results were displayed and gone over. One a hearing aid was decided on the options were gone through and a suitbale option chosen
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
5 High Street, OX28 6HW, Witney, England, United Kingdom
4.1
Great
17 reviews
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Awful after service when something is…
Awful after service when something is wrong.
Bought two and one doesn’t have the part that was paid for… so asked for a replacement of it before Christmas… not one further appointment or attempt at correspondence from boots. I went in once and was told to email them… and I have done so and got no response from them. It’s left me frustrated, because all they want is a sell… the aftercare, goes… and you are left even if isn’t good enough.
December 12, 2024
Unprompted review
Reply from Boots Hearingcare - Witney
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
We were very pleased with our…
We were very pleased with our appointment with John. He was very informative and answered all our questions and explained everything very clearly.
March 13, 2025
Excellent service
It was very through and very professional and I was made to feel very comfortable and I feel Jon was very helpful
January 29, 2025
The service that was provided was…
The service that was provided was excellent. I’m really looking forward to getting my new hearing aids.
September 6, 2024
Jon was so thorough my and helpful.
Jon was so thorough my and helpful.
I am super pleased with my new hearing aids.
August 20, 2024
Confidence Happy with Bethany explaining aids
Happy with Bethany explaining aids.
Witney Oxfordshire
Gave me confidence to just go out and try them .
July 5, 2024
Bethan explains everything very clearly…
Bethan explains everything very clearly and is a very
pleasant young woman who is always helpful and
Professional in her attitude.
January 18, 2024
Helpful friendly service
The advisor, Bethan, is extremely helpful and kind, and made the whole experience from testing to fitting feel straightforward and positive.
September 30, 2023
Excellent service
Bethan was very professional and clearly explained everything. She has made the whole process easy.
July 25, 2023
Everything was handled well and clearly…
Everything was handled well and clearly explained. The test results were displayed and gone over. One a hearing aid was decided on the options were gone through and a suitbale option chosen
July 21, 2023
Boots support sent me a booking date…
Boots support sent me a booking date and time that was different to the booking I had made with Bethany at Witney. Confusion!
July 8, 2023
Reply from Boots Hearingcare - Witney
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Went to get my hearing tested because I ad difficulty hearing people clearly in a crowd.
Went to get my hearing tested because I thought it was getting bad. Met Bethany from Boot Hearing. She was a very bright and happy lady who made the whole test easy to do and understand. Results show I have hearing loss in the higher frequency ranges and hearing aids will help. Bethany gave me a demo pair programmed for me and I walked around the local shops. I was amazing the difference it made.
June 30, 2023
Very helpful and informative
March 22, 2023
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