Boots Hearingcare - Yardley Reviews 

19
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TrustScore 4.5 out of 5

4.3

Boots Opticians, 1321 Coventry Road, B25 8LP Birmingham, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Elin was the perfect person.she treated me as i was the only person with hearing problems. She treated me with respect and spoke very calm explaining everything perfectly.

Rated 5 out of 5 stars

Very easy to access and get an appointment. Elin knew exactly what type of hearing aids I needed and within minutes she had set-up and fitted me with specialised ones that suddenly opened up a world... See more

Rated 5 out of 5 stars

Elin is a very kind, friendly and professional lady who is very patient, caring and knowledgeable. Nothing was too much trouble for her and she ensured I was happy and understood my hearing aids befor... See more

Rated 5 out of 5 stars

I went for my first ever hearing test at Boots,Yardley and found it quite a relaxed experience. The lady I saw explained everything carefully and was a pleasure to meet. I would certainly recommend Bo... See more


Company details

  1. Hearing Aid Store
  2. also in
  3. Audiologist
  4. Deaf Service
  5. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots Opticians, 1321 Coventry Road, B25 8LP, Birmingham, England, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

19 reviews

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4.3

All reviews

(19)

2,759 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

everything was wrong they gave me an…

everything was wrong they gave me an appointment when i turned up on time, they said i wasnt on the system when i showed the card with the time on they said can you come back in 3 hours, it got worse after.

April 16, 2026
Boots Hearingcare - Yardley logo

Reply from Boots Hearingcare - Yardley

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Exceptional Service and Expert Knowledge – Highly Recommended!

I recently visited Boots Hearingcare for a hearing test and was thoroughly impressed by the service. From the moment I arrived, the audiologist was incredibly bubbly and had a wonderful personality that immediately put me at ease.

She was extremely well-versed in all the latest hearing technologies and took the time to describe everything clearly and simply, ensuring I understood every step of the process. Her professionalism, combined with her friendly approach, made what could have been a daunting experience completely stress-free. I felt listened to and well-cared for throughout the appointment. I cannot recommend this branch and the audiologist highly enough for anyone needing a hearing test. Roger Knowles, Birmingham.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

My hearing test.

I went for my first ever hearing test at Boots,Yardley and found it quite a relaxed experience. The lady I saw explained everything carefully and was a pleasure to meet. I would certainly recommend Boots Hearing Care to my friends.

June 4, 2026
Rated 5 out of 5 stars

Elin at Boots

Elin is a very kind, friendly and professional lady who is very patient, caring and knowledgeable. Nothing was too much trouble for her and she ensured I was happy and understood my hearing aids before we left the store. I felt very comfortable talking to her in a quiet relaxed environment.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to access and get an…

Very easy to access and get an appointment. Elin knew exactly what type of hearing aids I needed and within minutes she had set-up and fitted me with specialised ones that suddenly opened up a world of sound that I'd been missing.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Made to feel at ease

Made to feel at ease , explained what was going to happen and gave their advice on the best product for my hearing loss , which wasn’t the most expensive. 5🌟

May 15, 2024
Rated 5 out of 5 stars

Excellent service

Excellent in depth consultation, testing and examination given to determine my level of hearing loss. The technician explained the process every step of the way and was very knowledgeable about the hearing aid products. He explained all the different features and answered any questions I had. I was very pleased with the service and would highly recommend boots hearing centre.

January 17, 2024
Rated 5 out of 5 stars

Great service

Very pleased with the service we received. Polite, conscientious and knows what he is doing. The hearing aids are very good and we are really pleased.

August 15, 2023

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