I had a procedure done many years ago, they didn't tell me or warn me have someone when you're going to sleep at night your scalp might get itchy and unconsciously you might itch your scalp where graf... See more
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I had an FUE transplant of 2900 grafts in Oct of 2022 at the downtown Chicago location. I am beyond excited and pleased with my results. When I tell people they immediately start inspecting my hair... See more
I received a hair transplant from Bosley 5 years ago and I couldn’t be more happier. My results still look great and natural. When I tell people that I’ve had a hair transplant pleople don’t believe m... See more
This was my second procedure with Bosley Atlanta. My first experience was back in 2011 and it was very pleasant and productive. I had no doubts I would use them again for any future issues I had. Fift... See more
Company details
About Bosley
Information provided by various external sources
With more than 40 years of experience, Bosley is the acknowledged leader in the hair restoration industry. Millions of men and women have come to Bosley for the answers to their hair loss and hair restoration questions.
Contact info
United States
- (888) 808-6675
- bosley.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
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I had transplanting done by bosley
I had transplanting done by bosley. They left stiches in that are not dissolving. I am in constant discomfort going on 7 years now. I went to them for help and was not take care of. The procedure was done in 2014. To this day I am still trying to get the stiches out. The date of procedure was 10-14-2014
My whole experience was great from…
My whole experience was great from start to finish. I got the results I expected with my hair. Great customer service.
Really knowledgeable and made sure all…
Really knowledgeable and made sure all my questions were answered fully. When we were done with the meeting it was because I had no more questions to ask. Very happy with the in person meeting.
They also followed up the meeting with more information via email which I really appreciate.
The staff in Chevy Chase are perverts
The staff in Chevy Chase are perverts. They all need to be fired!
First Class Experience
From the moment I arrived in Bosley's Dallas office I was treated like a VIP. I was greeted by Office Manager Laura Wilbanks and Senior Counselor Trey Little who both took time to make me comfortable and explain the necessary paperwork to me. Dr. Julie Kilgore was amazing, her cheerful friendliness helped to dissolve my anxiety and I could tell that she truly enjoys what she does. I felt at ease with her througout my procedure, which last all day, and her calm confidence and positivity was refreshing. Her whole team - Doinell, Ameshia, Alena, Jose, Rebekah, Liz, Brooke and Lesley had me feeling like a rock star because they doted on me throughout the day and happily answered my questions. Special thank you to Doinell for going out of his way to make sure I wasn't feeling any pain, his kind and patient spirit was something special. As I told the team that day, I felt like I was seeing a finely tuned machine in operation. Everyone knew their job, did it cheerfully and I sensed no angst or frustration among the different people. And neither did I see anyone on their PHONES, I seemed to get ALL of the attention!! Bravo, Dr. Kilgore and team. I feel blessed to be a patient of your office. Thank you,
John B.
What a nightmare
What a nightmare. The amount of time I spent with local consultations with Just for Men that is owned by bosley is unbelievable I must have spent 4 hours and constellation locally finally have the appointment in Orlando which was 2 and 1/2 hours away spent the night. Next day bright and early 8:00 a.m. had the surgery I was surprised how painful it was halfway through the medication didn't seem to work maybe it's just me I don't know but what I do know is the results were horrendous I spent $10,000 and they did about 50% what they said they were going to do a year later they said it's common to have a second treatment well for another $10,000 count me out not happening. I purposely spent what they told me to get and I really couldn't believe how poor of a job they did I would have to possibly spend another $10,000 to get it where it's supposed to be I'll pass and I'll go with another company when I have the money. But my God for $10,000 you better off with a professional wig.
I am very disappointed to get their…
I am very disappointed to get their services. I spent almost 18k and stuff are horrible and seals lady MS Burn is a Lier.
I request to all customers please don't go and don't spend your money up there.
They spent a lot of money in YouTube ad, but service is horrible.
I don't know how they are doing their business and Where is Government policy and laws?
Great experience with Nina!
All I can say is Nina’s character and professionalism made me even more excited and intrigued moving forward. Her knowledge, client care and attentiveness to my concerns were amazing! I will be taking the next steps to change my life very soon!
Get A Guarantee In Writing
I had my procedures done in 2012 and 2013. My hair grew in after 6 months but now it’s thinning and doesn’t look like it did when I first had it done. This transplant is supposed to last the rest of your life and it doesn’t.
I spent 25,000. and I’m thinking of suing them. Don’t trust anything they say. If you have something done get in in writing with a guarantee. I have a smiley scar on the back of my head that’s visible when I get a haircut.
In addition, my brother had a transplant on the same day as me at the same exact time in another room. He has lost all that hair.
Their trick is to get you in for 3 procedures and I overheard a staff member in a meeting while I was in the waiting room. I’m getting a lawyer over this, it’s not right. I called Bosleys 800 number and complained about this and they informed me I would get a call back. That never happened. Notice there’s no response to my review which shows they’re scared and wrong. Don’t give them your money even if they promise you the moon.
Great Experience
I had a great experience with Bosley and Dr. Parungao and his team. The service was phenomenal beginning with the free consultation from Maribeth who answered all my questions to the great work on Dr. Parungao and his team. Everyone was very friendly and most importantly did excellent work. Dr. Parungao is an artist with his work and I couldn't be more pleased with the outcome. The recovery was quick! I never felt pain or discomfort after the procedure. I highly recommend Bosley Chicago with Dr. Parungao and his great staff. Job well done!!
Do not use Bosley
Do not use Bosley. I did in 2019. Lost half of the grafs. They will not stand by their guarantee.

Reply from Bosley
My elderly father was told he could…
My elderly father was told he could grow hair. He believed Bosley "expert" and was quoted a price of $3,000. When he committed to procedure all of a sudden it was $9,000! He went through a VERY painful process that poked holes in his scalp causing many small scabs and bleeding. It made the little bit of hair he had fall out. NOTHING new grew. The same hair he had just grew back. He made an appointment at Bosley to get money back, as stated in his contract. The so called expert determined ge had grown hair so he could not have his money back. I have before and after pictures showing there was absolutely no change in the amount of hair on his head. They completely took advantage of an elderly man, who just list his wife of 40 years and looking for anything to make him a little happier. I am in the process of filing an elderly abuse complaint with the attorney general. I am also going to contact local news stations asking them to do a consumer complaint story. Do not use this company. They have absolutely no morals at all!
Would not recommend
26 M, black, I had my procedure in September of 2020 and the goal was 1400 grafts. The doctor only picked out 700 and said that would be enough I was assured with the guarantee they provided also. 6 month check up I was assured they were still growing and everything would be fine. 1 year and now their story is there is nothing they can do other than spend thousands more on another procedure and no mention of their guarantee anymore. I would not recommend it. Now I'm left with scars on the back of my head and don't even have the option of going bald anymore because of these permanent scars. Either I get used to my jacked-up patchy hairline or take out another lone for another procedure when I haven't even finished paying off the first one.
NOOO...NEVER AGAIN...BEWARE OF BOSLEY
I HAD HAIR TRANSPLANT ON 05/2021 IN BOSTON BOSLEY WITH DR.TYLER WEST. THE BOSLEY SENIOR COUNSELOR, CAROLINA DOMINGUEZ(WHITE PLAINS) LIED TO ME
1800 GRAFTS WILL BE ENOUGH FOR THE PROCEDURE AND LOOKS WELL, TOOK ADVANCE DEPOSIT.ON THE DAY OF PROCEDURE DR.WEST SAID, MAY NEED A REPEAT PROCEDURE TO ADD THICKNESS.THESE ALL THINGS SHOULD BE INFORMED DURING CONSULTATION WITH COUNSELOR. I LIVE NEAR NEW YORK CITY AND SPEND $10000 FOR THIS PROCEDURE.IN JUST
7 MONTHS TRANSPLANTED HAIR STARTED FALLING. I'M SOO SAD WITH BOSLEY PROCEDURE, WILL NEVER RECOMMEND TO OTHERS, I'M WRITING THIS WITH PAINFUL AND HEART BROKEN.
RECENT PICTURE ATTACHED.
MOBILE: 914-338-6003
I didn't get any results from my first…
I didn't get any results from my first transplant in NY office. I was a fool to do a second transplant with a different doctor. This time a little better but far from what I wanted. Overall I won't recommend Bosley. Avoid it at any cost.
Headaches
Surgeon I got in Atlanta did a horrible job, I've had headaches now for years and it keeps getting worse. He left me scarred and when I shave my head people think I've had brain surgery from the scar. I never had headaches before. Had mine done in 2011.
transplant
Deleted my review from two days ago. heard back from them today, didn't take the call. read the text they sent and told me it can take up to 6 months to a year. so I will gave them the benefit of the doubt for 4 more months, then I will repost my review
This Company sucks
This Company sucks, their customer experience is horrible, please do not use them !!!
What a disappointment of a company
What a disappointment of a company. They spend so much on radio ads, but obviously not enough on customer service. Two straight days I blocked out time in my schedule for an appointment, two straight days, no phone call, no appointment, and no contact from anyone one. Their answering service is no more than a company that takes notes and emails other departments with zero follow-up. Do not waste your valuable time.

Reply from Bosley
Had a medical emergency and felt…
Had a medical emergency and felt completely neglected by the staff at Bosley NYC. Half my transplant fell out and I had an awful infection on my head at the transplant site. They brushed it off and told me to go “see a dermatologist”
See my pictures on google maps to see the result of the infection and subsequent hair loss. It has been months and they still haven’t reached out. Very disappointing treatment as a fellow healthcare provider.

Reply from Bosley
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