Terrible service
Very poor service. I understood that soil could be included with green waste, but Bouwbakkie’s rule was that soil was accepted only in a container. This wasn’t made clear to me upfront.
When the collection was due, they left the soil at my home instead of taking it, then charged me an €85 wasted-trip fee. I had to arrange another company to collect the soil, and they charged me €60 for doing the job completely, funny that they charge 85 as penalty and refuse to take it.
Being charged €85 for a collection that didn’t happen, without clear warning beforehand, is unreasonable. I would not use Bouwbakkie again.








