Great experience with Bovis Homes ⭐⭐⭐⭐⭐ We’ve had a really positive experience with Bovis Homes so far. The sales team have been helpful, professional and approachable throughout the process, and w... See more
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Review summary
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We called today at the Hollingworth Lake development. We were greeted by the super friendly Rhrodri. He was extremely informative, he quickly and very concisely gave us a good overview of the Cypres... See more
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We had visited Bovis Homes at Whiteley Meadows on two occasions, one before we sold our house and the second once our house was STC. We met with Matt Morrison, whom we felt offered us the best custome... See more
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Me and my husband bought our first home together - “the hedgerows”. Part buy, part rent scheme which enabled us to get on the housing market. Our sales consultant Amber Luxton was brilliant! Explained... See more
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Company details
Written by the company
At Bovis Homes, we’ve been building exceptional new homes since 1885 and over the generations we’ve become one of the UK’s leading new home builders. Known for our quality craftmanship, we build homes that combine contemporary design with timeless architectural details. Customer Service contact details: https://www.bovishomes.co.uk/contact-us/customer-services
Contact info
New Ash Green, United Kingdom
- www.bovishomes.co.uk
4.5
Excellent
933 reviews
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Reply from Bovis Homes
Hi Andrew,
We're glad our sales team was helpful. Thank you for your positive feedback; we appreciate your time.
Kind Regards,
Kobi
Bovis Homes
The experience was seamless and…
The experience was seamless and extremely fantastic. I will recommend Bovis Home any day, anywhere and anytime
April 24, 2026
Reply from Bovis Homes
Hi OLUWADARE ,
We're happy to hear that your experience was fantastic and seamless. Thank you for recommending our homes; we appreciate your positive feedback!
Kind Regards,
Kobi
Bovis Homes
Reply from Bovis Homes
Hi Mr David Allen,
We are glad you had a great experience with us. Thank you for taking the time to leave us a review!
Supportive and helpful in explaining the sales process
Information given in a timely fashion was excellent, sales staff very approachable and helpful in explaining the sales process and journey in buying a new home.
April 16, 2026
Reply from Bovis Homes
Hi Nicholas,
We're so happy to hear that the information provided was excellent and timely! It's great to know our sales staff were approachable and helpful. Thank you!
Kind Regards,
Kobi
Bovis Homes
Poor After Care Customer Service
Regarding Peterborough, Woodston Mews Development. I am extremely disappointed with the level of aftercare and customer service provided. A basic fixture within my property has failed multiple times within a short period under normal use, yet the issue has been repeatedly dismissed without proper investigation. Despite clear evidence that the problem is isolated to one specific installation—while identical fixtures in the same property remain unaffected—the company has chosen to attribute fault to tenant behaviour without any substantiated basis. This approach reflects a concerning lack of accountability and a failure to assess defects on their individual merit.
More concerning is the manner in which the complaint has been handled at a senior level. Rather than seeking a practical resolution, the response relied on generic assurances around product branding and internal specifications, which do not address the real-world performance failure experienced. The unwillingness to acknowledge or rectify an obvious issue demonstrates poor workmanship oversight and inadequate aftercare standards. Based on this experience, I have little confidence in the company’s commitment to quality or customer support and would strongly caution others to consider this before purchasing.
April 24, 2026
Unprompted review
Reply from Bovis Homes
Hi Kian,
Thank you for taking the time to share your feedback regarding your experience at our Woodston Mews development. We’re sorry to hear that you feel disappointed with the aftercare service you have received.
We understand how frustrating it is to experience a recurring issue with a fixture that should perform reliably, particularly where you feel it has not been fully resolved. While each case is assessed individually based on available evidence, we recognise your concerns given that similar fixtures within your home have not been affected.
We note that this remains an open complaint, and we regret if our communication or conclusions to date have not addressed your concerns clearly. Please be assured that your feedback has been noted and will be reviewed further to ensure the matter receives appropriate consideration.
Thank you again for bringing this to our attention, and we’re sorry that this experience has impacted your confidence in us.
Kind Regards,
Bovis Homes
Denise at Bay View Northam
Denise at the Bay View Northam development was extremely friendly, she made us feel welcomed and not rushed at all and managed to fit our viewings in at very short notice at a time that suited us without any problem at all. She was even waiting at the office door for our arrival knowing we were pushed for time.
April 23, 2026
Reply from Bovis Homes
Hi Jesus,
We're delighted you felt welcomed and not rushed during your viewings. It's great to know we could accommodate your schedule so easily. We appreciate your positive feedback!
Kind Regards,
Kobi
Bovis Homes
Mill View Purchase
Juliette couldn’t have not been any more helpful and has been very supportive throughout this initial period of my purchase
April 16, 2026
Reply from Bovis Homes
Hi Sue Owen,
We're happy to hear that the support provided was helpful during your initial purchase period. We appreciate you sharing your positive experience with us!
Kind Regards,
Kobi
Bovis Homes
Excellent customer service
Rhodri was a pleasure to deal with from the start. Very welcoming and informative. Took time to answer any questions and has kept in touch since our visit. We have looked at a couple of new developments over the last few months but the customer care at Hollin Bank is head and shoulders above.
March 8, 2026
Unprompted review
Reply from Bovis Homes
Hi Chris,
We're happy to hear that you had such a positive experience! It's great to know that our team member was welcoming, informative, and provided excellent customer care. Thank you for your feedback!
Kind Regards,
Kobi
Bovis Homes
Great customer service-Rod
Rhodri was extremely helpful in our initial inquiries taking the time to support and understand our needs thank you for your time and support Rod.
April 18, 2026
Unprompted review
Reply from Bovis Homes
Hi Charlotte,
We're happy that our team member provided support and understood your needs during your initial inquiries. We appreciate you taking the time to leave feedback.
Kind Regards,
Kobi
Bovis Homes
Sylwia was very kind and patient with…
Sylwia was very kind and patient with all our queries and cleared all our doubts apart from giving a walk around of the entire area
April 19, 2026
Reply from Bovis Homes
Hi Vishal Singh,
We're happy to hear that our team member was kind and patient while answering your questions and showing you around. We appreciate your positive feedback.
Kind Regards,
Kobi
Bovis Homes
Reply from Bovis Homes
Hi Madu,
We appreciate your feedback and are glad the discount was helpful for you!
Kind Regards,
Kobi
Bovis Homes
Well organised and excellent services.
Well organised and excellent communication.
Sales consultant was very helpful and provided guidance on each step.
April 18, 2026
Reply from Bovis Homes
Hi Abdul,
We're happy to learn that our sales consultant was helpful and provided excellent communication and guidance. Thank you for your positive feedback!
Kind Regards,
Kobi
Bovis Homes
Reply from Bovis Homes
Hi Mrs V,
We are glad you found the team very useful. Thank you for taking the time to leave us a review!
Kind Regards,
Kobi
Bovis Homes
Very friendly and helpful
Rhodri was extremely helpful and friendly and provided lots of information and options.
April 12, 2026
Unprompted review
Reply from Bovis Homes
Hi Karen,
We're happy to hear that your experience was so positive! We appreciate your feedback and are glad that he was helpful and friendly.
Kind Regards,
Kobi
Bovis Homes
Myself and my husband went for a house…
Myself and my husband went for a house viewing at Bovi homes Hollingwood lake. The Sales Rep. Rhodri was super amazing. His customer services were very excellent with a personal touch of rapport. He was patient, and explained everything to us carefully especially due to the fact that we were just buying our first home and needed guidance to make the right decisions.
He personally took us to view the plot and explained in detail what the process would be and what the next steps would entail.
He also kept us updated every step of the way with any progress and was very quick to responding to any queries. We could easily reach him via chat or phone call and he was mostly available to help us navigate this complex home buying process.
Rhodri is a star.
April 1, 2026
Unprompted review
Reply from Bovis Homes
Hi Jumoke,
We're happy to hear about the amazing support you received during your house viewing. It's great to know the sales representative was patient, explained everything carefully, and provided excellent customer service with a personal touch. We appreciate you highlighting their guidance and quick responses. Thank you for your feedback!
Kind Regards,
Kobi
Bovis Homes
Fantastic first impressions
From the moment I stepped into the show house, Rod was very attentive, knowledgeable and really most helpful. Currently waiting on a sale of my home so not in a position to move forward yet but fingers crossed and I know i will be able to rely on Rod who will need the patience of a saint
April 10, 2026
Unprompted review
Reply from Bovis Homes
Hi Jo,
We appreciate your kind words and are so glad you found our team member helpful and attentive. We wish you all the best with your sale and look forward to assisting you when you're ready.
Kind Regards,
Kobi
Bovis Homes
Excellent professional service when…
Excellent professional service when wanting to look at show homes. Great designs and standards
April 12, 2026
Reply from Bovis Homes
Hi Ann,
We're glad you enjoyed your experience viewing our show homes. We appreciate you mentioning our designs and standards. Thanks for the feedback!
Kind Regards,
Kobi
Bovis Homes
Bovis homes littleborough
Having had purchased from Rhodri about 4 years ago we were pleasantly surprised to see him again. His customer service is commendable and nothing is ever too much trouble.
April 12, 2026
Unprompted review
Reply from Bovis Homes
Hi Lesley,
We're happy to hear that you were pleasantly surprised and that you found our customer service commendable. We appreciate you taking the time to share your positive experience!
Kind Regards,
Kobi
Bovis Homes
I visited Bovis Homes in Littleborough…
I visited Bovis Homes in Littleborough yesterday and soon as we entered the office we was greeted by rhodri with a lovely smile and character he gave us all the information we needed and left on a positive note thank you
April 11, 2026
Unprompted review
Reply from Bovis Homes
Hi Paula,
We're so happy to hear about the positive and informative experience you had during your visit! It's great to know that you were greeted with a warm welcome and received all the information you needed. Thank you for your feedback.
Kind Regards,
Kobi
Bovis Homes
Excellent help
Excellent help, advice and service. Very friendly and welcoming.
April 12, 2026
Unprompted review
Reply from Bovis Homes
Hi customer,
We appreciate you mentioning our helpful advice and friendly service. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Kobi
Bovis Homes
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