Bower Collective Reviews 

8,379
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, quality, and pleasant fragrances, often noting that they clean exceptionally well and leave homes smelling fresh without harsh chemical odors. Many highlight specific items like the limescale remover as particularly outstanding, performing better than other products on the market. Reviewers also appreciate the eco-friendly aspect, including the recyclable packaging and refill service, and find the ordering process straightforward with good communication regarding deliveries. However, some customers also noted issues with delivery services, experiencing delays, conflicting messages, or packages being left without notification. A few other people also felt that certain product scents were not as appealing as expected or that some items, like hand soap, were drying.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the effectiveness and pleasant scents of... See more

Quality

People report positive experiences with quality, highlighting that the products are exceptional and truly... See more

Order

Clients share positive opinions on order, with many finding the ordering process straightforward and easy,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and super-fast... See more

Service

Customers consistently note positive experiences with service, often highlighting it as great and excellent.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The products arrived quickly, beautifully packaged - and the 'starter kit' was full size of everything - fantastic value. We opted for the Kuzu Lemon - which makes everything smell so fresh and the Li... See more

Rated 5 out of 5 stars

I’ve been ordering from Bower for quite some time now, they are the only non toxic dishwasher tablets that I have found that actually seem to work. My last delivery was unfortunately not received aft... See more

Rated 5 out of 5 stars

This review was very easy to write as every Bower product I’ve purchased and used has been spectacular 👍 The cleaning power and amazing fragrance all from natural ingredients makes Bower products the... See more

Rated 5 out of 5 stars

I tried the Bower laundry liquid because I’ve been so happy with the performance of all their other products, and guess what? Clean, gorgeous smelling washing! I started using Bower products when we... See more



Company details

  1. Cleaning Products Supplier
  2. Toiletries Store

Written by the company

Bower Collective are on a mission to eliminate plastic waste and provide customers with Earth's best sustainable home and personal care products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(8,379)

2,149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Brand worthy of discussion

Recently discovered this brand online. They have blown my mind with their products. I live in an area where eco usage is not just a desire but a need. Bower Collective, I am so happy that I’ve found your products. They smell beautiful! And my desire to maintain the cleanliness of my home is not diminished because they are good for you. My favourite is James and giant peach range. Brilliant product! Cannot rave about it enough!

June 12, 2026
Rated 5 out of 5 stars

Natural products with amazing cleaning power

This review was very easy to write as every Bower product I’ve purchased and used has been spectacular 👍 The cleaning power and amazing fragrance all from natural ingredients makes Bower products the best money can buy. If you’re reading this and still not convinced, give them ago, you’ll be amazed!

June 18, 2026
Rated 3 out of 5 stars

Products good, ordering and delivery not so

The delivery process has been getting worse and worse for my last few orders and I am quite frustrated; the delivery messages are conflicting, delivery took eight days this time. Please drop Evri and return to Amazon. And the day the delivery arrived I got an email from Bower ‘are you running out, do you need to re-order?’ That does not make me happy. But I still like the products so may try again

June 18, 2026
Bower Collective logo

Reply from Bower Collective

Hi Rosemary,

We appreciate you sharing your recent delivery experiences and we're so sorry to hear they haven't been good ones. We are actively reviewing our delivery partners and processes to prevent such issues and we'd love to follow up with you directly with some things we can do that might improve your experience for you.

Thank you for your patience and support, please let us know if there's anything else we can do to help!

Best wishes,

Hana - Team Bower

Rated 4 out of 5 stars

Products are absolutely lovely

Products are absolutely lovely, clean well and smell amazing. Only 2 issues I have found so far are to do with bottles - one of my hand wash bottles the ‘hand wash” label rubbed off pretty much straight away and there is no designated floor cleaner glass bottle yet. Delivery service is really good with reminders in case any changes are required.

June 18, 2026
Rated 5 out of 5 stars

Great Product

Lovely products and great customer service. Reoccurring reorder process is a bit clunky but it doesn’t put me off.
The product is worth it

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful Company.

Dreadful Company to deal with. I placed an order on the 12th of June and still nothing has arrived. Contacted customer services who were very slow in responding and they advised it had been delivered of which it had not. I replied to them to advise nothing had been received, waiting another week for a reply and nothing so I sent a Facebook message which again took a few days for a response. Emailed senior management and no reply from them either. A shambles of a company that should be avoided.

June 12, 2026
Unprompted review
Bower Collective logo

Reply from Bower Collective

Hi Craig,

We very sorry to hear that your recent experience was not a good one and we thank you for the feedback. We can confirm a refund has been approved for your order while we continue investigating with our courier. For accuracy, our records do show delivery photos taken at your building and these were provided to you, so we're currently working to understand what happened after that point. We're sorry the communication along the way fell short, and we're using this as a chance to improve our response times. Please reach out to us directly if anything is still outstanding!

Best wishes,

Hana - Team Bower

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