BowFlex Reviews 2,298

Tried to use 10% off EXCLUSIVE says for any order but would NOT take the code!!

My customer service representative named Marie was excellent! Marie was knowledgeable, helpful, super friendly, and kind. She helped me resolve my online ordering issue.

Run. Go with a different brand. Delivery took a long time and it came damaged. Took forever to get any help for a solution. I’m sending back.

The ordering was easy and as expected. Customer service was very friendly, personally and helpful.

Do not buy anything from Bowflex. I ordered a T6Treadmill from Bowflex on 02/27/2026, and received on 03/12/2026. Upon arrival the treadmill did not work. I contacted Bowflex support immediately. They attempted very limited troubleshooting (2 items), then stopped responding. After multiple phone calls, hours on hold, they just kept creating new tickets, and never resolving the issue. I sent them a letter to return the Bowflex which ended up being a hassle to get authorized. They wanted me to pay return shipping costs and 20% restock fee for a non-working machine. Their shipping company finally schedule a return pick-up, then didn't show up. I again contact Bowflex (aka Johnson Heal Tech)and once again all they want to due is create another ticket... To date, the issue is still unresolved and they have provided no refund....

Thank you for thevoucher on returning the defective dumbells

Love my Bowflex revolution had it for more than 10 years and still working great. Only had to change the cables twice in that duration.

You guys had great customer service, from the beginning Barbara made me feel comfortable with the transaction. Thank you.

Easy to learn about the equipment and features.
Disliked, actually loathed, that I filled out my info to get a text and email activated for a $50 coupon code, only to have the code denied because the item was on sale. It must have been in the fine print, I never saw it.

Checkout was easy. Website was easy to navigate

Really easy purchase and everything was upfront. Would definitely be buying from them again.

I have use Bowflex adjustable dumbbells for 5 years and really enjoy them. They are quick to adjust weights. They have been durable for me.

I paid extra for the upgraded rods but never received them. The instructions need a complete quality assurance overview because most of it is confusing. Part G2 x 2 was really only X 1 because one of the button headed screw bolts didn't have threads. So I had to order another bolt online for $10. Diagrams were confusing because cable lines met at the same intersection on the diagram so you get a 50 50 guess which way to go. Needs to have one cable dotted to remove confusion. Some pages refer to the same part as different numbers depending on which page you're reading. Everything says hand tighten but never says when to fully tighten other than at the end when it says make sure everything is assembled correctly.

I value quality and ease of use. The product was well detailed and the checkout simple.

It exceeded my needs and expectations

Nicole was great! Made ordering easy.

The shipping rates are very expensive; you don't pay shipping for the total order—they charge shipping for each item individually.

The website purchase was user friendly and easy to use. 0% financing was another great feature.