BowFlex Reviews 2,298

Allow customers involved in the dumbbell recall to use their credit towards any Bowflex product.

Easy checkout experience

Customer Service Rep was very helpful and knowledgeable on the Bowflex product. All questions were answered.

Easy to order website.

The customer representative, Adrian, was professional and extremely helpful in answering all my questions and completing my order. Outstanding service!

I received a survey immediately, but no confirmation email of my order.

I haven’t received any shipping information at all.

I had a few questions before placing my order. The phone rep was very upbeat and knowledgeable. He took a minute to consult with someone else on one of my questions to make sure I received the right information.

The purchase of the Bowflex M9 trainer was easy. Everything was clear and directions were eady to follow.

Purchased a brand new bow flex max trainer M9, in 2021. The machine sat vacant for over a year due to a car accident my wife had., so it has roughly 4 years of use. First year we owned it. The screen went out. Then the servo failed. Both were replaced under warranty, but this past week the servo has failed AGAIN. Bowflex went out of business, Johnson health purchased them. I purchased an extended 5 year warranty through Bowflex before the sale of the company. Now I’m being told through Johnson health that all warranty’s were voided after the sale! WHAT! So now I have a $2000+ machine that is basically a boat anchor!!! What BULLSHIT! There’s ZERO consumer protection in this country! Bowflex is over priced JUNK! NEVER AGAIN!

I signed up for email marketing to get a $50 off $999 and the code Welcome50 did not work on my order - 15391955.

Discover Card is offered as an option on your payment drop down menu, but 2 different Discover cards were unable to be verified, but it took my MasterCard just fine.

I received a notification e-mail that my first attempt to pay did not go through, but never got a confirmation e-mail that my next attempt to pay DID go through.

The ordering process was awful.

Buying home gym equipment is a little daunting, but the financing definitely helped. Really excited about my order, expectations are high.

The ease of picking the product I liked and ability to order it online was great.

Made the order process easy and straightforward. I had a few questions regarding the difference between models of treadmills and they were answered quickly and offered helpful advice.

I have been trying to make a return for two weeks. They keep saying someone will call me. Now it is outside of the 30 day return window. They say they will honor it, but I am skeptical since it is so difficult to make this return happen. I set up a payment plan and do not want to keep making payments on something that is literally still in the box and not being used!!!

It was very simple

I bought select tech dumbbells years ago. Then I get a recall notice. So what did I get for giving them back to BowFlex? $20! I paid over $600 and I get $20 on a product they say is unsafe. How about getting a new set? Not a business I will be using ever again! You have to treat people better to get my business.