Box2 Fashion Reviews 

2,205
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top quality of products, noting excellent fabrics, stylish designs, and comfortable fits for real women of various sizes. Many appreciate how well garments wear over time, maintaining quality after numerous washes. The ordering process is frequently described as easy and straightforward, with efficient and speedy delivery. Reviewers also commend the helpful and pleasant customer service, contributing to an overall positive experience. However, some customers occasionally found that specific items did not meet their expectations regarding cut, fit, or material quality. These reviewers mentioned garments sometimes differed from online descriptions, with issues like uneven cuts or materials feeling flimsier than anticipated.

What people talk about most

Product

Consumers find product to be positive, consistently praising the top quality, superb value, and stylish... See more

Quality

Clients share positive opinions on quality, consistently describing products as top-quality, superb, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Order

Reviewers express delight and satisfaction with their orders, frequently praising the ease of ordering and... See more

Service

Users describe positive interactions with service, consistently praising its efficiency and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sale brochure was clear and inviting and I was tempted into a full price purchase too. Both items arrived exactly as timed and in supersafe packaging with minimal bulk. As ever, the products are t... See more

Company replied

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my dau... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,205)

1,201 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery.

July 17, 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us. ❤️

Rated 5 out of 5 stars

Highly recommended company,quality of…

Highly recommended company,quality of clothing is first class.
Very knowledgeable and friendly staff, I have been purchasing items for many years and would highly recommend them.
Thank you Box 2.

July 14, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😍

Rated 4 out of 5 stars

Have bought many items over the years…

Have bought many items over the years but felt with my last order sizing was slightly smaller hence the return.

July 17, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your feedback and we are sorry that you had to return your latest order. 😊

Rated 5 out of 5 stars

Once again quick efficient delivery

Once again quick efficient delivery. good quality, and a beautiful Top. I'm never disappointed .
Thanks
Joan x

July 16, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us ❤️

Rated 4 out of 5 stars

Great were the usual Cystomer Services

Great were the usual Cystomer Services, dispatch etc - all the staff at Box2 are lovely ladies - you have a great team there Nicky !

July 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😍

Rated 4 out of 5 stars

Quality is good

The shirt fitted well and the quality was good.
However it is a little long as I am only 5 ft 2 .It would be better if Box 2 offered different lengths in tops and dresses as not everyone is as tall as the models

July 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your feedback. We have a variety of lengths in our tops that caters to all. Please have a look at our full range and you will find the length of the top in the detailed description. 💕

Rated 5 out of 5 stars

I am always delighted with Box 2

I am always delighted with Box 2
I have been buying their stylish and quality clothes for many years now
This is a friendly professionally run
Company

July 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave your review and for giving us a 5-star rating. Pleased to hear we have been able to serve well for these many years 💖

Rated 5 out of 5 stars

Great quality clothes that fit well and…

Great quality clothes that fit well and look fabulous I have been a loyal customer for several years now and will continue to buy clothes and accessories from BOX2 Fashion keep up the good work girls we appreciate your taste in fashion you continue to supply

July 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

I've been a customer for years

I've been a customer for years. Customer service always first class. Good quality of products too. Thank you.

July 14, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave your review and for giving us a 5-star rating. Pleased to hear we have been able to serve well for these many years 💖

Rated 5 out of 5 stars

Order sealt with promptly

Order sealt with promptly. Good quality garments

July 7, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Box 2

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my daughters wedding
Box 2 girls are also very helpful and I look forward to ordering more lovely clothing from them

July 15, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery easy to order very pleased with the trousers.

July 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 💕

Rated 5 out of 5 stars

Excellent service and goods

As usual the staff were very helpful and I received my goods on time. The items ordered were fine and the packaging is recyclable. Good for me and the planet

July 14, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 💕

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