Box2 Fashion Reviews 

2,208
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top quality of products, noting excellent fabrics, stylish designs, and comfortable fits for real women of various sizes. Many appreciate how well garments wear over time, maintaining quality after numerous washes. The ordering process is frequently described as easy and straightforward, with efficient and speedy delivery. Reviewers also commend the helpful and pleasant customer service, contributing to an overall positive experience. However, some customers occasionally found that specific items did not meet their expectations regarding cut, fit, or material quality. These reviewers mentioned garments sometimes differed from online descriptions, with issues like uneven cuts or materials feeling flimsier than anticipated.

What people talk about most

Product

Consumers find product to be positive, consistently praising the top quality, superb value, and stylish... See more

Quality

Clients share positive opinions on quality, consistently describing products as top-quality, superb, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Order

Reviewers express delight and satisfaction with their orders, frequently praising the ease of ordering and... See more

Service

Users describe positive interactions with service, consistently praising its efficiency and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sale brochure was clear and inviting and I was tempted into a full price purchase too. Both items arrived exactly as timed and in supersafe packaging with minimal bulk. As ever, the products are t... See more

Company replied

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my dau... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,208)

1,201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Box 2

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my daughters wedding
Box 2 girls are also very helpful and I look forward to ordering more lovely clothing from them

July 15, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery easy to order very pleased with the trousers.

July 13, 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 💕

Rated 5 out of 5 stars

Excellent service and goods

As usual the staff were very helpful and I received my goods on time. The items ordered were fine and the packaging is recyclable. Good for me and the planet

July 14, 2026
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Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 💕

Rated 5 out of 5 stars

Practically perfect!

Good quality clothes at sensible prices. Designed for real women - not just size 8 and under and under 20 !
Prompt delivery, by royal mail not a cheap courier.
AND real people at the end of the phone!

July 14, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 4 out of 5 stars
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us ♥️

Rated 5 out of 5 stars

A pleasure to shop.

Box 2 offer attractive cloths and a good service with prompt delivery.

July 14, 2026
Box2 Fashion logo

Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 3 out of 5 stars

Materials

On the whole the designs are good but some of the material is not. Too much linen which creases and too much polyester type material which can be very hot.

July 13, 2026
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Reply from Box2 Fashion

Thank you for your feedback. We try to cater to all of our customers with our collections and offer a variety of styles and materials. ♥️

Rated 5 out of 5 stars

Excellent

Always prompt and good service from Box 2

July 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Great fashion

Great fashion. suits my exrea large size. The materials and description very good.

July 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 4 out of 5 stars

Jumper.

Ordering and delvery are both good.
Jumper is good for what I paid in the sale, however I would have returned it if I paid ful price, because of the quality of the garment.

July 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your feedback. We're sorry to hear it didn't meet your expectations at full price, but we're glad you felt it was good value at the price you paid. We really appreciate your comments ♥️

Rated 3 out of 5 stars

When i stumbled across Box 2 it was a…

When i stumbled across Box 2 it was a god send, large sized clothing in good quality sizes with excellent fits. I know things move on but I feel its not the company it used to be the sizes are different the materials are not as they once seemed to be. The things I first got at box 2 are still going strong many years later. Where the new stuff does not stand up.

July 10, 2026
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Reply from Box2 Fashion

Hi Linda, I appreciate your comments and thank you for taking the time to give us a review. A lot has changed over the last few years, we lost many suppliers after Covid and it takes time to find new companies who will make in our size range. For next year we have some exciting new labels from Denmark and a new linen supplier designed in Spain. I try to source as many collections as possible in Europe, but sadly we find competition from China is getting bigger and stronger, however we will continue to do our best. We have such a loyal following that has kept us going, long may it last... Regards Nicky

Rated 5 out of 5 stars

Another Box 2 classic

Another Box 2 classic. Superb quality, beautifully packaged and will be a go to top for years. Box 2 does it again.

July 7, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

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