Box2 Fashion Reviews 

2,205
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top quality of products, noting excellent fabrics, stylish designs, and comfortable fits for real women of various sizes. Many appreciate how well garments wear over time, maintaining quality after numerous washes. The ordering process is frequently described as easy and straightforward, with efficient and speedy delivery. Reviewers also commend the helpful and pleasant customer service, contributing to an overall positive experience. However, some customers occasionally found that specific items did not meet their expectations regarding cut, fit, or material quality. These reviewers mentioned garments sometimes differed from online descriptions, with issues like uneven cuts or materials feeling flimsier than anticipated.

What people talk about most

Product

Consumers find product to be positive, consistently praising the top quality, superb value, and stylish... See more

Quality

Clients share positive opinions on quality, consistently describing products as top-quality, superb, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Order

Reviewers express delight and satisfaction with their orders, frequently praising the ease of ordering and... See more

Service

Users describe positive interactions with service, consistently praising its efficiency and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sale brochure was clear and inviting and I was tempted into a full price purchase too. Both items arrived exactly as timed and in supersafe packaging with minimal bulk. As ever, the products are t... See more

Company replied

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my dau... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,205)

1,201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Navy dress

As always prompt and efficient response and love the dress plain and simple just what I wanted.

June 26, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

Wonderful choice

Wonderful choice. Great fashion and extremely helpful people

June 29, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 💕

Rated 5 out of 5 stars

Box 2 stock great quality fashion in…

Box 2 stock great quality fashion in sizes the majority of the female population need. The fabrics are superior and the designs are flattering. Really speedy delivery. Always pleased with my purchases.

June 29, 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

This company is excellent

This company is excellent; great service, great quality clothing and everything is beautifully wrapped

June 29, 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

I have dealt with Box 2 for a number of…

I have dealt with Box 2 for a number of years, the product arrives promptly and the quality is first class giving many years of wear.

June 29, 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave your review and for giving us a 5-star rating. Pleased to hear we have been able to serve well for these many years 💖

Rated 5 out of 5 stars

Long time customer

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to a high quality linen, which never disapoints. Keep it up. P.B.

June 23, 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖

Rated 5 out of 5 stars

Very Lovely, as usual.

I forgot to fill in a part of the form and got a call to remind me and the items arrived with three days and are of the same exceptional quality that I have received before.

June 24, 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 4 out of 5 stars

Good

Good
Design and quality feel material
Delivery service very good as usual
Always a pleasure to talk with your staff

June 25, 2026
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Reply from Box2 Fashion

Thank you for your lovely feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😍

Rated 2 out of 5 stars

Disappointed with the quality of the…

Disappointed with the quality of the material. I should have known better, the offer was to good to be true. I’ve learnt my lesson.

June 26, 2026
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Reply from Box2 Fashion

We are sorry that you were disappointed with your tops. They have been very popular as a lot of our customers wanted the finer fabric. We are more than happy to assist with a return if you need us to.

Rated 5 out of 5 stars

As ever

As ever, everything I buy from Box2 is excellent.
The service is top class and the garments themselves
make me feel good.

June 22, 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Phone call was easy and quick

Phone call was easy and quick
Very chatty and pleasant and helpfull lady
Great clothes just what I needed

June 26, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 💕

Rated 5 out of 5 stars

Great

At last a designer who realises that inc darts in shirts makes them fit well .
Thank you

June 22, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

Great service and lovely clothes…

The clothes arrived when expected and are, as ever, well made and of super quality. They fit well and the blue linen dress is a lovely shade

June 25, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Box2 deserves a pat on the back!!!!

Box2 offers its customers the assurance that all items we buy are of good quality and are a fair price.
The styles are lovely and also easy to wear.
Yours,
SARA Cathro

June 24, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words Sara and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Return to Box2. I have been a past customer of Box2 and…

I have been a past customer of Box2 and I love the style of clothes, and the service they provide. The problem I have is that I am 5’3” and a full apple shape, so often the garments did not suit me, making me look short and wide. I have just returned to Box2 as I wanted to try again, on seeing the new designs, and a quality you can rely on. I was pleased to find the customer care is still of a high standard, and with the help and advice of a team member was able to get the right size/fit of a trouser to suit my shape. They will need a small alteration, but at last I have a smart pair of trousers, and a fabulous hat. Hoping a top will soon follow! I would not hesitate to recommend Box2.

June 23, 2026
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Reply from Box2 Fashion

It is lovely to have you back! We are always happy to help with fit and styling advice. The Rosaria Trousers have been very popular and look great with the Tobago hat! ❤️

Rated 5 out of 5 stars

All of my order fitted really well and…

All of my order fitted really well and am really pleased with the quality of the items. Delivery was quick and packaging good. Will be ordering more soon.

June 24, 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 😍

Rated 5 out of 5 stars

Great trousers have bought many pairs…

Great trousers have bought many pairs in various colours over the years.
Easy to order right size and length with quick delivery

June 24, 2026
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Reply from Box2 Fashion

Thank you Anna, we are working really hard on our trouser range, lots of lovely ones to come .... Best wishes, Nicky

Rated 5 out of 5 stars

Great clothes

Great clothes - delivered earlier than I was expecting

June 23, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your positive review, Royal Mail does a good job for us! Nicky

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