Box2 Fashion Reviews 

2,216
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top quality of products, noting excellent fabrics, stylish designs, and comfortable fits for real women of various sizes. Many appreciate how well garments wear over time, maintaining quality after numerous washes. The ordering process is frequently described as easy and straightforward, with efficient and speedy delivery. Reviewers also commend the helpful and pleasant customer service, contributing to an overall positive experience. However, some customers occasionally found that specific items did not meet their expectations regarding cut, fit, or material quality. These reviewers mentioned garments sometimes differed from online descriptions, with issues like uneven cuts or materials feeling flimsier than anticipated.

What people talk about most

Product

Consumers find product to be positive, consistently praising the top quality, superb value, and stylish... See more

Quality

Clients share positive opinions on quality, consistently describing products as top-quality, superb, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Order

Reviewers express delight and satisfaction with their orders, frequently praising the ease of ordering and... See more

Service

Users describe positive interactions with service, consistently praising its efficiency and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sale brochure was clear and inviting and I was tempted into a full price purchase too. Both items arrived exactly as timed and in supersafe packaging with minimal bulk. As ever, the products are t... See more

Company replied

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my dau... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,216)

1,210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Jumper.

Ordering and delvery are both good.
Jumper is good for what I paid in the sale, however I would have returned it if I paid ful price, because of the quality of the garment.

July 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your feedback. We're sorry to hear it didn't meet your expectations at full price, but we're glad you felt it was good value at the price you paid. We really appreciate your comments ♥️

Rated 3 out of 5 stars

When i stumbled across Box 2 it was a…

When i stumbled across Box 2 it was a god send, large sized clothing in good quality sizes with excellent fits. I know things move on but I feel its not the company it used to be the sizes are different the materials are not as they once seemed to be. The things I first got at box 2 are still going strong many years later. Where the new stuff does not stand up.

July 10, 2026
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Reply from Box2 Fashion

Hi Linda, I appreciate your comments and thank you for taking the time to give us a review. A lot has changed over the last few years, we lost many suppliers after Covid and it takes time to find new companies who will make in our size range. For next year we have some exciting new labels from Denmark and a new linen supplier designed in Spain. I try to source as many collections as possible in Europe, but sadly we find competition from China is getting bigger and stronger, however we will continue to do our best. We have such a loyal following that has kept us going, long may it last... Regards Nicky

Rated 5 out of 5 stars

Another Box 2 classic

Another Box 2 classic. Superb quality, beautifully packaged and will be a go to top for years. Box 2 does it again.

July 7, 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Great Shopping Experience

Website/catalogues easy to navigate.
Efficient & quick delivery.
Excellent Service.
Products always good quality.

July 2, 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 4 out of 5 stars

Linen top.

Top arrived quickly and it is great but bigger than my last purchase - it's linen so I am hoping it shrinks a bit if I wash it at 60 degrees. Arrived quickly.

July 6, 2026
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Reply from Box2 Fashion

Thank you for your feedback. We are happy to help with specifications and help with any concerns ♥️

Rated 3 out of 5 stars

Sorry to return goods length 😭

Sorry to return goods length a major issue for trousers and dresses . Always had accurate data on size on prior orders. Thank you.

July 1, 2026
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Reply from Box2 Fashion

We are sorry to hear that your trousers were too long. We offer various lengths and styles in our trouser range and are happy to talk through the fit and length 💕

Rated 5 out of 5 stars

The goods took a while to come

The goods took a while to come, but it was free delivery and sale items.

July 1, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Julia, your order was placed on the 30th June after we closed so we didn't receive the order until the 1st when it was processed, it was sent on the 2nd and arrived on the Saturday 4th (which I was surprised to see!), Royal Mail are usually pretty good on 48hr service, if you ever need anything express we do suggest Next Day delivery. We do try our best!
Thank you, Nicky

Rated 5 out of 5 stars

Absolutely love Bix 2 have done for…

Absolutely love Bix 2 have done for many years. Trousers are amazing and the only brand true to size every time!
Customer service excellent

July 1, 2026
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Reply from Box2 Fashion

Thank you for your lovely comments regarding the fit of our Britt trousers, you will see the same shape in plain colours black, khaki and mid grey called Steffi available from August, enjoy! Nicky

Rated 5 out of 5 stars

Great top!

The tunic is a very good quality linen, fits perfectly and looks great. It came within 48 hours.

July 1, 2026
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Reply from Box2 Fashion

Hi Sara, we are so pleased you like your Tamsin linen top in Tomato, the perfect top for this hot weather. Enjoy wearing it, Nicky.

Rated 5 out of 5 stars

The dress I ordered was gorgeous but…

The dress I ordered was gorgeous but unfortunately it was to big and next size down in that dress would be too small hopefully going to try a different dress as they do it in a 18 delivery was quick but try to get a QR code was a bit tricky

July 3, 2026
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Reply from Box2 Fashion

Hi Tracy, thank you for your comments, we have heard from some ladies that they have shortened the dress at the straps and the fit is perfect! We will try better with our sleeveless dresses next year. I am sorry you had problems wit the QR code, please phone us if it happens again and we can do it for you. Nicky

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