BPerfect Cosmetics Reviews 

I had an issue with a product I bought so I emailed customer service. It was excellent, I was dealing with Robyn and she done everything possible to help resolve the issue for me, she was so quick to respond and so helpful with everything. 10/10 for customer service.

Excellent customer service. I received my item and part of it was not suitable for use as it had dried out. I contacted customer service and after forwarding pictures of item a replacement was posted out. This arrived within a few days.

Excellent service, very quick response - best service I have received ever

I received the wrong product and when I emailed to report, Robyn quickly replied to apologise and inform me that she would send out the correct product. Brilliant service.

I visited the Ards shop looking for new makeup as mine wasn’t sitting or lasting properly. Nicole was absolutely amazing — so kind, patient, and really knowledgeable. She took the time to explain how to prep my skin properly, and I learned so much. She’s a huge asset to the store, they’re very lucky to have her! I’m over the moon with my makeup now.

Had an issue with an order and Robyn was very quick to reply and solve the issue. Thanks so much

Anne was exceptionally proficient in arranging a prompt delivery of the items.

Such a lovely person in customer service to deal with.. and had problem with the payment page and it was sorted so fast and with such professionalism and friendliness... thank u so much 👍

I’ve had a number of queries, and each time the team at BPertect has been extremely professional and helpful. Their responses are clear, prompt, and genuinely supportive. It’s reassuring to deal with a company that takes customer service seriously.

Bought make up that wudnt work sent video etc an a girl called Deborah was very help an kind an replaced the other in question.. I do buy a lot for my daughter an wudnt expect anything less .. great customer service thenk you

Something was missing from my order, and it was dealt with very quickly. The girl was called Deborah and she was so helpful and friendly. Would recommend to anyone! Great products and fantastic customer service 👏

Was speaking to Deborah she very kindly solved my issue, lovely girl thank you Deborah 😊

Assisted with issue first then continued their support in helping me find a solution which I was happy with. Always responded in a professional manner and timely replies.

B perfect is amazing … customer service is five star and nothing is ever too much …. Love every product and the staff in stores are so helpful … overall 10/10

Great customer service. Quick resolution for my enquiry. Very helpful. Thanks

I purchased the mascara online, but when it arrived the brush was broken. I contacted customer service, and Ann quickly assisted me by taking the details and arranging a replacement. Their response was prompt and very helpful—great service overall Thanks to all!

I visited B Perfect today at Glasgow Fort as I was looking for a new foundation I was met by Gemma who was very welcoming and polite. Nothing was a problem she made me feel very relaxed and listened to what I was looking for. She tried several shades on my skin and never rushed me into a decision for her she wanted me to be happy with my choice. I have always used Estee Lauder however the Matt Chrome is definitely my new foundation going forward. I would highly recommend Gemma to anyone looking for new cosmetics as she takes time to listen and never rushes you into making a decision.

I had a couple of issues with deliveries and absent free gifts, I contacted customer service and I found the lady Robyn that I was dealing with was super efficient and solved the issues and sent me out the missing items straight away. She was very helpful and her response time was amazing.

Cathy

I ordered Mrs glam 10’second tan. When I opened it I discovered it was green. I emailed customer services and Robyn replaced it. I had the new bottle within days. Very impressed with customer services.

I had contacted customer care today regarding a purchase, Robyn who I was dealing with was very helpful and dealt with my issue quickly. I can’t fault the experience I had with bperfect customer care today, the good experience definitely makes want to shop again.