Pro: package delivered quickly Con: the postman left the package outside, without trying to call the apartment (I know, because I was at home). Fortunately, this time no one stole the package, but I... See more
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I did receive my package already 2 weeks ago, but could NOT show the code in my phone, The shopkeeper knows me and gave me the package with my signature for receipt. Many mails from Bpost arrived the... See more
The timing was perfectly respected but please leave the parcels at the front door because it was in our letterbox which is open and cannot be closed. Also I had difficulty to take it out of the letter... See more
By far the best postal service in Belgium! Fast and reliable! Bbox option is my favorite, you can go pick your package up from a safe box nearby without having to keep track of closing hours or going... See more
Company details
Information provided by various external sources
Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.
Contact info
1000, Brussels, Belgium
- www.bpost.be
4.2
Great
289K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The Best
these guys are always on time, always communicating and always have a smile, they are the best for shipping and home delivery
July 18, 2026
Unprompted review
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Excellent service
July 17, 2026
Unprompted review
Stipte levering
July 17, 2026
Unprompted review
Fast shipping genuinely tuff
July 17, 2026
Unprompted review
Loss of a parcel and refusal to compensate its value
The parcel was insured for €500, and the shipping costs were paid in full.
bpost lost the parcel but refuses to honor the insurance policy. The company demands purchase receipts for personal second-hand belongings and gifts. They ignore my bank statements, my signed sworn declaration, and the market value of the lost items.
In the end, bpost paid only €238, even though the contents of the parcel were worth approximately €1,000. In addition, we lost the shipping costs, we now have to purchase the lost items again (which will cost around €1,000 or even more), and we have suffered significant emotional distress.
I believe that bpost's conduct is misleading towards consumers. The company charges customers for insurance, but when an insured event actually occurs, it refuses to pay based on unreasonable formal requirements and uses bureaucratic rules against ordinary citizens.
To my great disappointment, the Belgian Postal Ombudsman sided with bpost and concluded that its actions were lawful. In my opinion, bpost is violating consumers' rights in an unacceptable manner and does so with apparent impunity.
July 17, 2026
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On time and clear communication
On time and clear communication about delivery.
July 17, 2026
Unprompted review
very timely delivery
very timely delivery , very good job.
Much appreciated 🙏🏻
July 16, 2026
Unprompted review
Bpost is security
Bpost is a secure way to get your command and be sure to have a good interlocutor in case of problem.
July 16, 2026
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Postal service that delivers
July 16, 2026
Unprompted review
Efficient & effective services!
July 17, 2026
Unprompted review
I’ve never had any problems with bpost
I’ve never had any problems with bpost; all packages arrived on time and undamaged.
July 16, 2026
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On time quick service
July 16, 2026
Unprompted review
Excellent and very efficient!
Excellent and very efficient!
Bpost is super fast and efficient. The real-time updates are excellent, and the photo proof of where the package is left when no one is home provides great peace of mind. Highly recommended!
July 16, 2026
Unprompted review
always very good service overall
always very good service overall. clear communication and up-to-date shipping information. very user friendly app to track status. Locker facility nearby.
July 17, 2026
Unprompted review
Always on time
July 16, 2026
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all good as planned
July 15, 2026
Unprompted review
I chose Bbox
I chose Bbox, they deliver to Post office, i chose address, they select delivered, but my parcel never found.
July 11, 2026
Unprompted review
Delivery services were correct!
Although the delivery service was delayed 1-2 days, the parcel arrived in good conditions. Thanks!
July 15, 2026
Unprompted review
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