By far the best postal service in Belgium! Fast and reliable! Bbox option is my favorite, you can go pick your package up from a safe box nearby without having to keep track of closing hours or going... See more
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I received earlier emails from Bpost with the delivery date and time, so I stayed home to wait for the parcel. However, I suddenly received an email saying a delivery attempt had been made while I was... See more
Bowls purchased from IKEA arrived broken. Delivery person must have also heard the ceramic fragments rattling around inside the box as he walked up my driveway. The “fragile/breakable” sticker was... See more
I wasn’t home at the time of delivery. Any other mailman would have sent the package to the post office since I hadn’t specified where the package could be placed in case I wasn’t home. However, the m... See more
Company details
Information provided by various external sources
Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.
Contact info
1000, Brussels, Belgium
- www.bpost.be
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The products is not damaged before they…
The products is not damaged before they delivered it. The packaged is in good condition and the delivery man is friendly and he comes on time.
Delivery location and time
Never delivered on time lately and not at the chosen location despite having paid for shipping to a more ecological friendly place. I understand not being able to deliver to the original location but pick one close by as a replacement and not one so far away each time. As a disabled person that cant drive and walk far distances this has been such an inconvenience!
Very quick delivery (package a bit…
Very quick delivery (package a bit damaged though)
Perfect pack condition and super fast…
Perfect pack condition and super fast delivery
always a good and proper service
The parcel arrived in a short time and…
The parcel arrived in a short time and as scheduled
Service impeccable.
A trustworthy delivery service
The latest parcel I received was easy to track, and it arrived on the annouced day. What could be easier?
False declaration of delivery
The driver claims delivery at nr 106 but is was effectively poster at nr 206! Moreover i opted for delivery at nr 104 (not my home adres 106), which was not attempted! Poor procedures and false declaration!!!
Very kind 🤩🤩🤩🤩
Excellent customer service
Excellent customer service. The communication is clear and just enough (not excessive), the staff is always very friendly and efficient. I have absolutely nothing to complain about.
Bpost always reliable
Bpost always reliable! They have so many bpost lockers as well that makes pick up or return package stress free!
HORRIBLE HORRRIBLE
HORRIBLE HORRRIBLE , driver CHRISTOPHE mistake my label adress from postal code 1410 he send to 1420 and now i have to deql with ebay, seller, i got a report from seller since it was labeled as delivered, ofd couse in wrong adress, no photo nothing from your driver,i sispect he delivered in purpouse thwre to takw for himself later and now i have an ebay scam labeled no package no money, because of your driver and horrible service.
Right on time
Right on time. My mailman knows what to do with the parcel.
I had experience with bpost and I…
I had experience with bpost and I recommended it for all people it's fast and on time delivery.
Perfect delivery following instructions…
Perfect delivery following instructions provided
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