Bpost Reviews 

287,895
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

By far the best postal service in Belgium! Fast and reliable! Bbox option is my favorite, you can go pick your package up from a safe box nearby without having to keep track of closing hours or going... See more

Rated 5 out of 5 stars

I received earlier emails from Bpost with the delivery date and time, so I stayed home to wait for the parcel. However, I suddenly received an email saying a delivery attempt had been made while I was... See more

Rated 1 out of 5 stars

Bowls purchased from IKEA arrived broken. Delivery person must have also heard the ceramic fragments rattling around inside the box as he walked up my driveway. The “fragile/breakable” sticker was... See more

Rated 5 out of 5 stars

I wasn’t home at the time of delivery. Any other mailman would have sent the package to the post office since I hadn’t specified where the package could be placed in case I wasn’t home. However, the m... See more

Company details

  1. Business Services

Information provided by various external sources

Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.


Contact info

4.2

Great

TrustScore 4 out of 5

288K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(287,895)

50,166 reviews in the last 12 months

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Rated 2 out of 5 stars

Delivery location and time

Never delivered on time lately and not at the chosen location despite having paid for shipping to a more ecological friendly place. I understand not being able to deliver to the original location but pick one close by as a replacement and not one so far away each time. As a disabled person that cant drive and walk far distances this has been such an inconvenience!

July 2, 2026
Unprompted review
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Rated 1 out of 5 stars

False declaration of delivery

The driver claims delivery at nr 106 but is was effectively poster at nr 206! Moreover i opted for delivery at nr 104 (not my home adres 106), which was not attempted! Poor procedures and false declaration!!!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Bpost always reliable

Bpost always reliable! They have so many bpost lockers as well that makes pick up or return package stress free!

July 11, 2026
Unprompted review
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Rated 1 out of 5 stars

HORRIBLE HORRRIBLE

HORRIBLE HORRRIBLE , driver CHRISTOPHE mistake my label adress from postal code 1410 he send to 1420 and now i have to deql with ebay, seller, i got a report from seller since it was labeled as delivered, ofd couse in wrong adress, no photo nothing from your driver,i sispect he delivered in purpouse thwre to takw for himself later and now i have an ebay scam labeled no package no money, because of your driver and horrible service.

July 9, 2026
Unprompted review
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