BraceAbility Reviews 

1,648
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,620 reviews, reviewers had a great experience with this company. Customers appreciate how simple and straightforward it is to place an order and navigate through the user-friendly website to find what they need. People also mention that packages arrive very quickly and items are crafted with solid, supportive materials that bring genuine relief. Some reviewers were not happy with the sizing, noting that products frequently do not fit correctly or fail to match the provided measurement charts. Others also felt that certain strap designs and fasteners can be quite difficult to manage, fasten, or adjust properly during daily use.

What people talk about most

Product

People report ambiguous experiences with product, as reviewers found items comfortable, supportive, and... See more

Quality

Clients share positive opinions on quality, highlighting that the supportive fabric, sturdy build, and... See more

Order

Consumers find order to be positive, highlighting that ordering online is generally easy, straightforward,... See more

User experience

Reviewers mention positive feedback about user experience, noting that the website navigation was easy, the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt shipments and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Came to this site because my orthotics provider indicated a lightweight over-the-counter AFO would be a better fit for nighttime wear. The one I chose has the benefits of being adjustable and should... See more

Company replied

Rated 4 out of 5 stars

Ordering on-line was fairly simple. Product arrived in a timely manner (4 business days: ordered on Sunday afternoon and arrived on Thursday afternoon). Haven't had an opportunity to see how the su... See more

Company replied

Rated 5 out of 5 stars

I just ordered a back brace for my mom and she was curious as to where it was shipped out from. I sent an email to you guys and I received a response immediately. I really appreciate that you guys re... See more

Company replied

Rated 5 out of 5 stars

Your customer representative. Mary from Philippines!!! She is awesome and with her patience i was able to buy exactly what I needed for my lumbar and sciatica ordeal. I trusted her and bought all... See more

Company replied


Company details

  1. Diabetes Equipment Supplier
  2. also in
  3. Medical Equipment Supplier
  4. Medical Supply Store
  5. Orthotics & Prosthetics Service
  6. Physiotherapy Equipment Supplier

Written by the company

BraceAbility is your practical solution for comfortable, durable orthopedic braces and supports that effortlessly help you live with confidence. Our mission is simple: to provide people from all walks of life and with various pain conditions with real, lasting relief through the most comfortable knee braces, back braces, ankle/foot braces, and arm/wrist braces on the market. Designed in the USA, our small, Iowa-based team puts service and care first, doing everything possible to ensure a best-in-class experience for our customers. We pride ourselves on manufacturing the most affordable, high-quality braces possible, incorporating propriety comfort-first materials into our designs so that you can get orthopedic pain relief fast. We also specialize in plus size braces and orthopedic supports, offering up to size 6XL. We specialize in braces for conditions like plantar fasciitis, diabetic neuropathy, sciatica, post-surgical recovery and more.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(1,648)

1,553 reviews in the last 12 months

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Rated 5 out of 5 stars

BraceAbility had exactly what I needed…

BraceAbility had exactly what I needed and offered 10% off. Look forward to getting the product!

October 18, 2026
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Reply from BraceAbility

Thank you for choosing BraceAbility! We’re glad you found exactly what you needed and appreciate your support. We hope you love your product once it arrives!

Rated 5 out of 5 stars

Brace order

Very easy to order

October 17, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear you found our ordering process easy and convenient. We appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

ChatGPT recommended

ChatGPT recommended! Easy website. Thanks!

October 17, 2026
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Reply from BraceAbility

Thank you for your kind feedback! We’re glad you found our website easy to navigate and appreciate the recommendation. Thank you for choosing BraceAbility!

Rated 5 out of 5 stars

Everything went well

Everything went well. Good fast service and delivery. Only problem was I must’ve measured hand wrong as brace was on the bigger size than what I needed.

October 7, 2026
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Reply from BraceAbility

Thank you for sharing your experience! We’re glad to hear you were pleased with our service and fast delivery. We’re sorry the brace didn’t fit as expected, and we appreciate your feedback. For sizing assistance, our Care Team is always happy to help!

Rated 5 out of 5 stars

Always get just what I ordered and on…

Always get just what I ordered and on time helps me live my life so much better after 3 Surgeries

October 14, 2026
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Reply from BraceAbility

Thank you for your continued trust in BraceAbility! We’re so glad to hear that your orders arrive on time and that our products help make life easier after your surgeries. Your feedback means a lot to us, and we wish you continued comfort and support!

Rated 5 out of 5 stars

Finding the perfect brace for your pain

Ease of touring the site as well as finding the right brace for my problem

October 16, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re happy to hear that our website was easy to navigate and helped you find the right brace for your needs. We appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

Prompt shipment

Product was shipped in a timely fashion. It appears to be exactly as described. I’m still getting used to it and different positions. It seems to give me stability in my hips and lower back. I have to give it time to see if it is helping my problem. However, as far as dealing with the company, I give it a five star.

October 8, 2026
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Reply from BraceAbility

Thank you for your thoughtful feedback! We’re glad your order arrived promptly and that the product appears to meet your expectations. We appreciate your kind words about your experience with BraceAbility and hope the brace continues to provide the support and stability you need as you get used to wearing it.

Rated 4 out of 5 stars

Saved me time getting the right brace

Info @ the hot/cold gelpack that fits in the brace & from where it ships

October 15, 2026
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Reply from BraceAbility

Thank you for your inquiry! The hot/cold gel pack is designed to provide soothing hot or cold therapy to help relieve discomfort and support your recovery when used with a compatible brace. Orders ship from our facility in Cedar Falls, Iowa. We appreciate your interest in BraceAbility!

Rated 5 out of 5 stars

fast easy reliable.

October 11, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad you found our service fast, easy, and reliable. We appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

It was easy to find what I was looking…

It was easy to find what I was looking for and in ordering the back brace. I just hope it helps. Been dealing with surgeries, injections and even burning the root if the pain from spinal stenosis.
They want to do more surgeries, but I’m 73 and can’t imagine going thru it again.

October 15, 2026
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Reply from BraceAbility

Thank you for sharing your experience with us. We’re glad you found our website easy to navigate and were able to find the back brace you needed. We’re sorry to hear about the challenges you’ve been facing and hope the brace provides you with added support and comfort. We truly appreciate you choosing BraceAbility and wish you all the best.

Rated 1 out of 5 stars

Since I haven’t received my order…..not…

Since I haven’t received my order…..not good!

October 11, 2026
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Reply from BraceAbility

We’re sorry your order hasn’t arrived yet and understand your frustration. According to the latest tracking update, your package is expected to arrive tomorrow, October 16. Thank you for your patience, and we hope it reaches you soon!

Rated 5 out of 5 stars

it's comfy

didn't take like to ship , comfy , can get alil warm but not hot hot, i like it and can wear under clothing^^

October 8, 2026
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Reply from BraceAbility

Thank you for sharing your experience! We’re glad you find the product comfortable, easy to wear under clothing, and not overly hot. We appreciate your feedback and are happy to hear you’re enjoying it. Thank you for choosing BraceAbility!

Rated 5 out of 5 stars

Very easy to navigat

Very easy to navigat, the quiz helped alot. I will definitely shop here again. Also the prices were great.

October 12, 2026
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Reply from BraceAbility

Thank you for your wonderful feedback! We’re glad you found our website easy to navigate and our quiz helpful in finding the right product. We're glad you were happy with our prices, too.
We look forward to serving you again at BraceAbility!

Rated 5 out of 5 stars

Quick dispatch absolutely great product…

Quick dispatch absolutely great product works better than expected thank you for my daughters relief from pain

September 9, 2026
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Reply from BraceAbility

Thank you for your wonderful feedback! We’re so glad your order arrived quickly and that the product worked better than expected. Most of all, we’re happy to hear it’s helping bring your daughter relief. We truly appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

Very happy

Works as they said , my feet love is😃😃

October 9, 2026
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Reply from BraceAbility

Thank you for your great feedback! We’re delighted to hear that the product works as expected and that your feet are loving it! We appreciate your support and are happy to be part of your comfort and care.

Rated 5 out of 5 stars

The sizes are big enough for my heavy…

The sizes are big enough for my heavy legs. I was to the ER and they only had a size 2 sizes too small . The brace I've had for my injury is painful to wear. Thank you for having larger sizes for those who need them!

October 13, 2026
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Reply from BraceAbility

Thank you for sharing your experience! We’re glad you were able to find a brace in a size that better meets your needs. We understand how important a comfortable fit is, especially when recovering from an injury. We appreciate your feedback and thank you for choosing BraceAbility!

Rated 5 out of 5 stars

Very informative and user-friendly

First of all, I found the shopping experience on your website to be very user friendly. The detailed information on each product was very informative and helped with my selection. I also found the prices of the products I searched to be reasonable. And the process for the purchase itself was easy.

October 13, 2026
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Reply from BraceAbility

Thank you for your wonderful feedback! We’re glad you found our website easy to navigate, the product information helpful, and our prices reasonable. It’s great to hear that your shopping experience was smooth from selection to checkout. We appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Easy ordering
Good product

October 8, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad your order arrived quickly, the ordering process was easy, and you’re happy with the product. We appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

Easy to use order process

Easy to use order process. The great customer reviews and comments about customer service.

October 13, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad you found our ordering process easy to use and that our customer reviews and service feedback gave you confidence in choosing BraceAbility. We appreciate your trust and support!

Rated 5 out of 5 stars

Compression Hose

Compression Hose

Very supportive and I can not tell if I am wearing support hose.

July 27, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear the compression hose provides the support you need while staying comfortable enough to wear all day. We appreciate you choosing BraceAbility!

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