Brayleys Cars - Brayley Honda Bushey Reviews 

312
•
TrustScore 4.5 out of 5

4.5

High Road 46-52, WD23 1GQ Bushey, Bushey Heath, GB

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Rated 5 out of 5 stars

Service carried out while I waited. Comfortable seating area with tea and coffee available. As promised took about an hour and a half. Interesting health check video e-mailed to me afterwards.

Company replied

Rated 4 out of 5 stars

Nice welcome with quick car acceptance with T/c later to advise matters for consideration. Had car for mot and service for 7 hours. New valet service not quite top class. Attentive staff. Good custome... See more

Company replied

Rated 5 out of 5 stars

As a loyal Honda driver for 35 years—with 3 CR-Vs currently in our family—I’ve used Crown Honda Bushey for a long time. Over the last two to three years, I noticed a decline in the extra customer pe... See more

Company replied

Rated 4 out of 5 stars

The service from booking the car in right through to collection was very straightforward and efficient. Michael was managing the service process with me. He clearly explained some additional works t... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, United Kingdom

  • 02089503311

4.5

Excellent

TrustScore 4.5 out of 5

312 reviews

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No recent history of asking for reviews

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Replied to 29% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(312)

3,333 reviews in the last 12 months

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Rated 5 out of 5 stars

See above

Cannot fault the attention received, very professional and reliable as always.

March 10, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Stuart, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Honda HRV service - very satisfied

My Honda HRV just had its first service and I am very satisfied with the service provided at Brayley Honda Bushey. My car was collected at 8:15 and was back by about 1pm.
An intermittent problem with the passenger side wing mirror was identified and a replacement part ordered - no hassle!
The Honda technicians kindly resolved an annoying vibration noise (even though it turned out to be due to Halfords not replacing a panel properly after installing a dash-cam) - much appreciated.

March 5, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Janet, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Annual Service

As always, we had excellent service from Bradley’s/Honda for the annual service last week.

March 6, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Ms Brown, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Very good service as usual

Very good service as usual, staff very helpful and told me of the car service and MOT. They even offered me a cup of coffee whist the paperwork was being completed. Phoned me when the car was ready to be collected and went through the service results. A change of ownership has not changed the high standard they always had.

March 6, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi John, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Very good service

Very good service , excellent environment, very helpful and polite salesman

March 4, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Premilaben, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

I have been using this garage for some…

I have been using this garage for some fifteen years and they have always provided a very service for the two Hondas we have. Especially pleased that the new owners appear to be running the business along similar lines and it still offering a good service. This based upon excellent service from sales exec last year when I purchased another vehicle and the service/MOT experience for my wife's car yesterday.

March 3, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Colin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Honda vehicle recall.

My car was recalled by Honda for a fuel pump malfunction and I chose Brayley as the nearest agent. Booking an appointment was straightforward and I received a reminder email two days before the date.
The work was completed in less than an hour whilst I waited - with free coffee and Wi-Fi. Excellent service all round!

February 27, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi John, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Rajesh Kothari

Lee Emmett was very helpful.

February 28, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Rajesh, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Helpful & professional staff

February 26, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Excellent service

Excellent service ! Very pleasant customer service, efficient and informative !

February 19, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Brenda, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Very professional

Very professional, very friendly, perfect service

February 8, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

We were treated with a warm welcome…

We were treated with a warm welcome every time we visited the showroom in Bushey. Paul Eyres our rep/ salesman was very very helpful. Explained everything and didn't pressure me. He made the whole process easy and enjoyable from beginning to end and I heartily recommend him. He is extremely personable too. The other reps were also very helpful if Paul wasnt available

January 25, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Great car service

Brayley Honda provide a very comprehensive and efficient car service

February 8, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

The tyre pressure gage was appearing…

The tyre pressure gage was appearing rather a lot on my Jazz. I was kindly assured that it was nothing to worry about if the tyres are o.k. They got rid of the gage showing. There was no charge. Wonderful. Thank you.

February 5, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Min, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent service

February 6, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Saravanan, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Excellent service

Excellent service, professional and swift, with good communication throughout the day to ensure I knew the status of the repair. Picked up my car freshly cleaned and ready for the weekend. Excellent service as always.

January 31, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Leon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

You can't beat these guys. That is what A1 is all about.

You can't beat these guys. They are the professionals. Never let you down. Once the car is with them you know you are in safe hands and need not worry. That is what a reputable main dealer is all about.

February 3, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Peter, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Friendly helpful informative reasonable…

Friendly helpful informative reasonable charges and good explanations

January 30, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Barabara, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Catarina was very helpful and acted…

Catarina was very helpful and acted professionally throughout the processing of buying my car from the first visit to their office till the handover date. No pressure to buy from them.I am enjoying my new ride. Thanks

January 25, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Vicky, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

I had good service

I had good service. Knowledge crew

January 30, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Dogukan, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

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