Amazing friendly warm welcome wen you walk through the door. Professional an very knowledgeable in every department of this car dealership.service is amazing. Customer Service Team brilliant. Booking... See more
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Excellent service very friendly and helpful they helped me from choosing the right car to handing over the key It was lovely to visit a place that is soo welcoming and to be treated soo well I am... See more
Car goes in for mot and service and 2 days later turn fan on to demist windscreen and it's making a racket phone to get it looked at and given a date 3 months away it was perfectly fine before. The se... See more
Company replied
Fantastic service from Frank R ⭐️from looking at a new car, test drive and right through to purchase and collection. No pressure, knowledgeable, responsive to queries and went the extra mile on sort... See more
Company replied
Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Lyon Way, AL4 0LQ, St Albans, United Kingdom
- 01727 837373
4.6
Excellent
573 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service very friendly and…
Excellent service very friendly and helpful they helped me from choosing the right car to handing over the key
It was lovely to visit a place that is soo welcoming and to be treated soo well
I am glad i chose this dealership
Thank you
October 26, 2026
Unprompted review
Best car dealership ever ,well done guys
Amazing friendly warm welcome wen you walk through the door. Professional an very knowledgeable in every department of this car dealership.service is amazing. Customer Service Team brilliant. Booking in process is the best. You can see the progress of ur vehicle on the 60 inch flat screen TV , also a free coffee machine an comfortable seating area while you wait , WELL DONE BRAYLES
October 26, 2026
Unprompted review
The staff at Welham Green were…
The staff at Welham Green were exceptionally helpful and informative. I will be back.
October 26, 2026
Unprompted review
Efficient and friendly service
Efficient and friendly service, and exceeded time expectations.
October 26, 2026
Unprompted review
Lewis is amazing!
Lewis is amazing!
Top bloke and so honest! Would buy from him every time! Love the car he was so right! Thank you Lewis
October 23, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Augusta, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Lewis. We look forward to continuing to welcome you into the dealership for many more years.
Pleased with Customer support was great a credit to…
Customer support was great a credit to the hatfield road branch have come back again
October 23, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Robert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
professional and courteous experience.
October 21, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Good Job
Very good experience. Felt welcomed and the repair was promptly dealt with.
October 23, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Joe, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Russell Conway-Tye was great with…
Russell Conway-Tye was great with supporting our re-finance deal and getting our new car.
October 10, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Reply from Brayleys Cars - Brayley Hyundai St Albans
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brilliant communication totally stress…
Brilliant communication totally stress free Couldn't do enough to help thoroughly smooth process I dealt with John but I have to say all the staff were great Quality experience
October 10, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Pete, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Fantastic service from Brayley’s
Fantastic service from Brayley’s. Exceptional in every way. The Dunstable dealership could learn a lot from Brayley’s.
October 5, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Corrin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Was greeted by Leisa with a friendly…
Was greeted by Leisa with a friendly smile. As I’d booked in on line I just had to hand over the keys. About an hour later I received a text message to say the car was ready for collection. All good, thanks!
September 29, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Reply from Brayleys Cars - Brayley Hyundai St Albans
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Friendly staff very helpful made the…
Friendly staff very helpful made the whole process very easy
August 27, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Paul, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very happy with the service here
Very happy with the service here. It's always timely, they keep you informed, and I have never had a nasty surprise with the bill. It's why I wouldnt go anywhere else
September 24, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Nick, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The person taking my query was… can’t remember his name
The person taking my query was progressional and helpful at the stabamd site Sept 26 - nice one !
September 24, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Pat, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Maureen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Easy car service & MOT
Car picked up on time, pleasant driver, service, MOT & clean done seamlessly. Status of progress available online, car returned early afternoon. No issues.
September 21, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi Robert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
A stress free experience
Car collected, serviced and MOT then delivered back all hassle free.
September 22, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Hyundai St Albans
Hi George, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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