As always, I was made to feel most welcomed by Jordon and his team of smiling and cheery staff who spoke warmly and politely. They had everything ready for my visit and kept me informed about the pr... See more
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See what reviewers are saying
Just had my car serviced by Brayleys Kia Dunstable warm welcome from Jordan and Steven on the service desk very friendly staff kept up to date with the progress by them sent video health check will de... See more
I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... See more
Company replied
The counter staff were very helpful, The service was completed on time and the vehicle cleaned. However, the service book was not filled in incorrectly so I can only hope the correct service was carr... See more
Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Houghton Road, LU5 5BF, Dunstable, Bedfordshire, United Kingdom
- 01582477500
4.8
Excellent
548 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10 service
What a first time experience of purchasing a car on my own!! From start to finish everything was spot on with the smallest detail to the final purchase of the car! This is my second Kia and the service I’ve experienced from this particular garage: Houghton Regis garage was beyond par! Everyone is polite and they go above and beyond to assist you with the vehicle you want!! Even if you experience something that’s not quite right the manager Jake goes the extra mile and takes the job on personally! Can’t fault the garage excellent leadership! And good selection of cars on forecourt to choose from! Thank-you for assisting me with my purchase! Look forward to doing business with this garage in the future!
March 19, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Salmha, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Service and MOT
I recently had my Cee'd in for a service and MOT, and the team were great from start to finish. Booking was easy, communication was clear, and they kept me updated throughout the whole process. The work was completed quickly and professionally. Impressed with the level of care and honesty, good value and great service. Highly recommended!
March 20, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Joe, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great company, friendly and efficient from start to finish
Great company . I always get my MOT and service done by Kia Dunstable. Really friendly and helpful staff from drop off to pick up. They are efficient , friendly and keep you informed as to the progress of the work.
When they do the MOT they check for any other issues minor or major that may need looking at in the future.
I thoroughly recommend them
March 20, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Wendy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Very easy to deal with and extremely…
Very easy to deal with and extremely helpful
March 20, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Gary, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Mr Greening took care if us everything…
Mr Greening took care if us everything was satisfactory. We will definitely be returning. He is a credit to brayleys. Pleased with the service and mot
March 18, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Booking service was straight forward on…
Booking service was straight forward on the website, customer services were very helpful and kept me updated. would recommend.
March 18, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi CM, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Mrs P Larson, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fantastic service
Fantastic service. Staff is so friendly very professional service.
March 17, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Tehseen, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Staff very friendly and helpful
Staff very friendly and helpful. When I could not access the service video Jordan stepped in and made it possible. That is at least the second time he has rescued me from chaos.
March 13, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Margaret, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Efficient and trustworthy
Oliver was helpful, kind and efficient. He was a pleasure to deal with. He has a lovely manner about him - no pushy sales man just someone you felt you could trust. He explained every aspect of leasing a brand new Kia to us. He was very patient. When I came to pick up the car he kindly took time to show me how everything worked before I drove away. A very good service. Thank you Oliver
March 13, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Bee, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Knowledge
Knowledge, friendliness , punctuality, all round satisfaction . Thank you Oliver for the excellent service, i shall be back
March 13, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Keith, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Bought Kia XCeed from Brayleys Dunstable
Recently bought a new Kia Xceed from Brayleys Cars Dunstable. The process was seemless from start to finish - review of the car, test drive, trade in of my old car and finally the hand over of the new car. Many thanks to Jake and Peter whoensured that the process went smoothly.
I would gladly recommend Brayley Cars Dunstable.
March 9, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Chris, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Sportage major service …
Very professionally looked after my car,and kept me updated with progress,and any major issues that need seeing to.
Cleaned the car,and gave it back to me in a great condition.
March 10, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Always so helpful
Always so helpful, friendly and get things sorted quiickly
March 4, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Jolly, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
New car
Herman the salesman was very helpful and really patient with me a really nice man
March 3, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Lynda, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
It’s always a pleasant experience
It’s always a pleasant experience
Friendly staff, good communication and comfortable waiting area.
Definitely recommended
March 3, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Sere, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great Service from Jordan … always…
Great Service from Jordan … always putting the customer first.
February 27, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Ga, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Kaz, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Staff so friendly so helpful and great…
Staff so friendly so helpful and great customer service
Also make sure everything is explained so so caring. I used to use this dealers under Grovebury. I was worried about the bigger company that’s taken over but the service is still as good if not better.
March 1, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Mrs Walter, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Jake was amazing he gave me a great…
Jake was amazing he gave me a great deal and fantastic service.
February 27, 2026
Unprompted review
Reply from Brayleys Cars - Brayley KIA Dunstable
Hi Tracie, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
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