Brayleys Cars - Brayley Nissan Coventry Reviews 

429
•
TrustScore 4.5 out of 5

4.7

Spon End, CV1 3HF Coventry, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Brayley Nissan Coventry were ever helpful in assisting me in getting my radio recoded. Easy to book in and quick to do what was needed. Thank you for the help.

Company replied

Rated 5 out of 5 stars

Such a warm welcoming from the staff on our visit, Emily was brilliant, helped us from start to finish and was a pleasure to work with, helped with all paperwork, also great communication, explained e... See more

Company replied

Rated 5 out of 5 stars

My Aryia was poorly & decided to stop charging. I called Bradleys & they offered me a next day appointment straightaway. My car had to stay in waiting for parts & i was offered alternative transport i... See more

Company replied

Rated 5 out of 5 stars

Most lovely service provided at Brayley Nissan Coventry,from manager to staff. Getting our first car was something that made us a little nervous but we had one of their sweetest sales personnel... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Used Auto Parts Store
  5. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Spon End, CV1 3HF, Coventry, England, United Kingdom

  • 02477674436

4.7

Excellent

TrustScore 4.5 out of 5

429 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(429)

3,301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very pleasant and helpful

They were very pleasant and helpful. We made a good deal. They are very honest.
I will advise them to everyone.

September 16, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Joshua was very knowledgeable and found…

Joshua was very knowledgeable and found the car I wanted after the first car had sold ten minutes before
So not to be put off he found me the car I wanted plus more ,he is a great ambassador for your company and I truly hope he does well in future , l wouldn’t hesitate to use these guys again
Thankyou Joshua
All the best Kev B

September 12, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Kev, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Staff very helful

Staff very helful, service, mot done , very i formative. Good Service.

September 14, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Katryna, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Fantastic sale team…

Emily went out of her way to ensure vehicle was at the garage (moved from compound)for me to collect on the Saturday morning as with family/work commitments it was the only day available for me.car was beautifully presented, Emily was fantastic explaining the car functions ,my part exchange was a great offer.overall a stress less and pleasant experience.

September 13, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Neville, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

I had a major service and MOT it was…

I had a major service and MOT it was all done in a very good time and a video o f service which is very good. Very good service and friendly staff.

September 11, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Friendly staff.

It was easy to book my car in by telephone and i was contacted again to say it was ready for collection. I found the reception staff to be efficient, courteous and friendly. Refreshing!

September 11, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

I came in for routine maintenance

I came in for routine maintenance, and the process was smooth and professional from booking in online to pick up after service.

September 2, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent service very friendly and…

Excellent service very friendly and trustworthy

September 1, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Best customer service

Had letter for recall on xtrail, booked in and was seen a week later
Staff at this depo are very helpful as always

September 8, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service

September 8, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Geoffrey, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Great sales experience and great car!

After having an average experience with Swindon Nissan, Alistair at Brayleys couldn’t have been more helpful from first phone call onwards. Everything was made easy and well explained, and the sales process was actually fun!

September 5, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Kirsty, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent service from the friendly…

Excellent service from the friendly staff at Braleys Nissan Coventry. Nothing is too much trouble. Thanks to Josh for making everything so easy.

September 5, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Jill, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Alistair was really helpful and…

Alistair was really helpful and friendly and made my experience of having my first EV easy.

September 5, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Amanda, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Brayleys looked after me beautifully...

As ever, Brayleys looked after me beautifully. Thanks to John for collecting the Yellow Peril, Liam for the explanations and everyone in the workshop. Much as I love you all I hope I don't see you for another year!

September 2, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

The sales executive was knowledgeable

The sales executive (Sam Parr) was knowledgeable, efficient and friendly. Car purchase process worked well.

September 3, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Ron, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Service was good and everyone at the…

Service was good and everyone at the dealership helpful and friendly.

August 18, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Steve, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Helpful staff

Helpful staff, easy check in

August 27, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Jane, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Booked in for a full service

Booked in for a full service, the whole experience was great from start to finish. I have been using these guys for the last 3 years and will continue to use them. The staff are always helpful and friendly. The work carried out is always to a high standard.

August 26, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Bryan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent service and staff as always

Excellent service and staff as always

August 24, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Coventry logo

Reply from Brayleys Cars - Brayley Nissan Coventry

Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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