Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... See more
Company replied
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See what reviewers are saying
Once again superb service from Brayleys Wolverhampton. I was greeted by Jat who ran through using the E peddle for me again.it was lovely to be remembered. Then Vanessa and took over and was incredi... See more
Company replied
I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... See more
Company replied
The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... See more
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Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, United Kingdom
- 01902219603
4.6
Excellent
331 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 29% of negative reviews
Typically replies within 1 week
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I bought my car 10 months ago from…
I bought my car 10 months ago from Brayleys Wolverhampton, such an exciting experience my first time purchasing a car by myself, sales staff were brilliant not pushy just helpful and made the experience exciting, this time I visited was for my cars MOT again I couldn’t fault the staff, very accommodating and friendly. My appointment was on time and I got my vehicle back with an MOT very pleased with my appointment.
Will definitely return
July 18, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Tracey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Sam, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
I recently took my vehicle in to…Wolverhampton
I recently took my vehicle in to Brayleys Wolverhampton for a short service. I was very pleased with the attention I received, and help and advice I had. A special word for Vanessa who was most helpful through the whole process.
July 17, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Ray, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Staff couldnt do enough for you,very…
Staff couldnt do enough for you,very helpful.highly recomend.....
July 2, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Mr Roberts, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I gave them a hard time to get the deal…
I gave them a hard time to get the deal I wanted, they listened to what I wanted and worked with me to deliver the deal. Service and communication were excellent.
June 27, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Richard, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Friendly service
Friendly service. Video received was really useful talking through the health check.
June 27, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Ian, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Fabian the salesman was great very …
Fabian the salesman was great very pleasant and helpful
June 13, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Chris, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Alan managed to fit my appointment in…
Alan managed to fit my appointment in day after I called .All the staff were welcoming even car wash guy.Thanks for promt service well done.👍
June 19, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Colin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Recommend
Communication/ Video of health check on vehicle etc Major Service. Always find Brayles good. Only disappointment was car was Not returned washed vacuumed and wheels blacked Which Coventry Brayles alway did.
June 16, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Service team were expecting me
Service team were expecting me, updated me as the service and MOT was processed. Full report on completion.
June 11, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Neil, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Smooth process from booking my service…
Smooth process from booking my service by phone to check in and collection of my car on the day, service desk staff also very efficient and polite
June 9, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Glanville, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Car Service
My car received a full service and video feedback from the Machanic was really useful. Customer service from Lawrence was also respectful and verbal feedback on report from service was explained in detail. Howerer, what I did miss was the washing and hoovering of my car, in the past this was always done and it added that extra touch to the overall service, which always made me feel good.
I was able to work from the garage while I waited and enjoy 2 cups of their beautiful drinking chocolate.
June 4, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Sandra, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
My car was booked in for its 1st year…
My car was booked in for its 1st year service, I made the garage aware there was an issue with my gear selector at time of booking & was told it was a known fault & would be covered by the warranty. When I collected my car the gear selector had not been fixed & I am now awaiting a further appointment to get this fixed meaning I’ll have to travel to the garage again!
Also the garage have now stopped washing & vacuuming vehicles when in for a service due to water wastage which I understand for the wash part but how is water affecting a vacuum of the vehicle? I was also charged further £10 for a safety check that I don’t recall being agreed.
So all in all for the costly sum of £260 I still have a car with a faulty gear selector & a further trip to make so not ideal.
June 2, 2025
Unprompted review
Customer service excellent
Vanessa was very polite and had excellent customer service skills. My car was ready earlier than expected and my bill explained clearly.
May 30, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Angela, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Freindly
Freindly, professional service, no pressure sales, felt comfortable and they ensured that they dealt with all my requests regarding the new vehicle, fast delivery of said vehicle within 3 days.
May 28, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Mrs Stewart, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
car service
very helpful and friendly staff , car was serviced and washed and on time .
May 22, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Mr Bull, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Quickly fixed!!
Car broke down so was dropped off there with an expectation that I would have to wait for a few days/weeks for it to be looked at. David at Nissan, Wolverhampton, put me at ease and assured me they would look at it the same day. I soon had a phone call to say it was fixed (and cleaned). Excellent service, I was so impressed.
May 23, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by David. We look forward to continuing to welcome you into the dealership for many more years.
Easy and informative to action our sale
May 18, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Mandy, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Helpful advice and service from Alan on…
Helpful advice and service from Alan on the service counter. Kept me informed by phone and rang me when car was ready to collect.
May 22, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Ian, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Alan. We look forward to continuing to welcome you into the dealership for many more years.
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