BRB Heating Ltd Reviews 

Great speedy job done professionally and with care👍

Young lad carried out an annual service today. Was professional, polite and thorough. I’ll be happy to stay with BRB for another year 👍

Excellent service, a new boiler fitted, a couple of new radiators and new thermostats, all the guys were brilliant. They were very respectful and cleaned up what little mess they made. They put protective covers on wooden floors and on worktops. Very impressed.

From initial start to the end of the completion of work carried out . Excellent and total satisfaction thank you BRB .

Good communication re service appointment. Friendly, helpful engineer who visited.

Excellent installation of central heating system by BRB heating Ltd

The guys fitted a new boiler and central heating system in our house and the quality of the work was outstanding. We had 16 radiators to change and the team worked methodically and were well organised. Great job!

All tradesmen who installed my new central heating were professional and tidy up after couldn’t ask for anything more Thank you

The engineer notified us when he was coming, arrived on time, and completed the annual inspection with complete thoroughness. Highly satisfied with the service overall and would strongly recommend BRB.

on time and engineer very quick and easy too communicate with first class all round

Great service by BRB , kept informed as job was going along , thanks

Engineer Mo arrived on time , was very polite asked me various questions then got on with servicing boiler.

Last Fri, I had my annual boiler service done. From the booking of the appointment, a couple of timely reminders, the excellent work and professional attitude of the engineer to the final service report, all was done very efficiently. In the past when requiring emergency work done, the company responded brilliantly.

The engineer who put my new boiler in worked very hard in my house I can’t find a fault with his work he treated me with respect and my house is recommend your company for putting my gas boiler in

Usual 5 star service, good notification on when the job was being done and engineer arrived on time. Service carried out and gas certificate supplied almost immediately.

Engineer somehow managed to break the shower after testing it, despite it being used twice that morning before the visit, this company are refusing to replace and have palmed us off to the council. Absolute jokers. If you break something YOU are liable to fix it. 3 days of calling your office to get an update on the situation, 2 days i was told i would get a call back from your manager and no one ever phoned. Terrible customer service, would not reccomend to anyone.

EDIT -

To reply to their comment below. The council came to do a site visit yesterday and have confirmed the original inspection was not done correctly, after testing, the shower was not put back together properly and has damaged the shower. A new unit is being fitted and BRB will be getting the bill from the council, as they have deemed it to be at fault of BRB. The BRB engineer told my partner there were no issues before leaving, no paperwork was provided and no report was issues against the shower. So, after his test of the shower he has clearly not tested it to see if all was working as it should. The same way he never tested the plug sockets in both bedrooms after he finished what he was doing, because my partner had to go and find him in the street to get him to come back in and sort whatever he had to. This is nothing but incompetence. Keep an eye out for that council email with the bill you will be due them.

On time, tidy, knew exactly what he was doing and polite.

Friendly, efficient, tidy.

All explained fitted and installed in less than a day.

5 Star Service. Recommended

To a man we had approx 7 men on the job. All were super efficient and if I ever bumped into any of them again I would treat as a friend. Which is not what I say about most tradesmen. BRB should be pleased with them all. Nothing was a bother and they all went above and beyond which was extra special. Couldnt be more pleased. 3 weeks without hot water and heating the BRB Bhoys and Boy resolved all my problems. This is my best ever and most honest Trip Advisor review ever. Thanks again BRB. Keep up the great work