Overall it’s good on time but I live in Nyhemsgatan 36 Halmstad Sweden so at least the nearest parcel drop place would be Nyhemsgatan 26 instabox or willys supermarket because it was quite difficult f... See more
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See what reviewers are saying
The service was quick and easy to use, and I felt completely confident throughout the entire process. Everything worked smoothly and without any complications. A reliable service that I would gladly u... See more
The customer service was fast and very helpful. They offered me a solution to my problem almost immediately after I described it. The only issue was the reaaaally long queue to get to them. And you ne... See more
My experience with Bring has been very positive. The delivery was fast, reliable, and my package arrived in good condition. The tracking was clear and easy to follow, and everything went smoothly. I’m... See more
Company details
About Bring Sverige
Written by the company
Hos Bring anpassar du leveransen efter din vardag.
Välj det som passar bäst. Få paketet hem till dörren, hämta hos ett ombud nära dig eller välj en paketbox som du kan nå när det passar dig.
Oavsett hur du vill få ditt paket är målet detsamma. Det ska vara enkelt, smidigt och fungera på dina villkor.
Vi jobbar hela tiden med att göra leveranser ännu bättre. Bakom kulisserna utvecklar vi smart teknik och logistik, så att det blir tydligare och enklare för dig att ta emot paket.
Samtidigt minskar vi vår påverkan steg för steg. I dag kan miljontals svenskar välja leveransalternativ med el, HVO eller biogas. Våra leveranser till paketboxar och ombud i Sverige är dessutom Svanenmärkta, med tydliga krav på bland annat energieffektivitet och lägre utsläpp.
Contact info
Västberga allé 60, 126 30, Hägersten, Sweden
- 0770-11 33 00
- www.bring.se
4.2
Great
735K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Just great!!
July 24, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Abysmal tracking logistics. Be prepared to be held hostage all day for a delivery.
Bring told me that the delivery was going to be between 8-12. Said nowhere on the tracking page that I had to be home. Had to call service to find that out. No alternative to leave the package.
At 1230 I get a text saying the delivery window was updated. Now the window is retroactively updated from 8-17. That doesn't make sense. Shouldn't it be between 13-17? Fast forward to 16:36
Finally get my package.
Was held hostage for the whole day at home. They couldn't even guarantee that the delivery driver would call me beforehand so I couldn't even go for a walk around the neighborhood.
Had to be by my doorbell all day.
Abysmal tracking logistics. This is expected behavior 20 years ago. But today when we have real time data, gps tracking and analytics, you can't do any better than making me stay home all day?
Why can't I be notified when the driver is nearing my area. Why can't you track which order the packages are going to be delivered so that the customer has a smaller delivery window?
Terrible.
July 31, 2026
Reply from Bring Sverige
Hi,
We are sorry to hear that your recent delivery didn't live up to your expectations.
Thank you for sharing your feedback with us. It's invaluable in helping us improve and provide a better experience for you next time.
Have a nice day.
Amanda, Bring Sweden
Good customer service
The customer service was fast and very helpful. They offered me a solution to my problem almost immediately after I described it. The only issue was the reaaaally long queue to get to them. And you need to convince their AI assistant to actually get in touch with the actual cs.
May 20, 2026
Unprompted review
Your chatbot gave me wrong information
Your chatbot gave me wrong information. I almost opened the box whilst sitting at home. I had to rush to the location to make sure it was secure. Fortunately that was the case.
July 31, 2026
Reply from Bring Sverige
Hello,
Thank you for sharing your feedback.
Kind regards
Amanda, Bring Sweden
Bra kommunikation via sms
July 30, 2026
Easy to pickup
July 30, 2026
It was easy to know the updates
July 23, 2026
Supersnabbt
July 20, 2026
It wasn't delivered when they said it…
It wasn't delivered when they said it would and then it took over a week and I had to go and collect it even though I am an elderly lady and it is heavy and I live 500metres uphill from the car park.
July 30, 2026
Reply from Bring Sverige
Hello,
Thank you very much for sharing your feedback.
We apologize for the incorrect delivery. This is not the standard we aim to uphold.
If this happens again, please don’t hesitate to contact our customer service so we can arrange a home delivery for you.
Kind regards,
Amanda, Bring Sweden
Reply from Bring Sverige
Hello,
We sincerely apologize for the damage to the package during transportation.
The packaging is intended to protect the contents and should be able to withstand a certain amount of impact to be sorted at our terminals. Although damage to the packaging can sometimes occur, we understand that it can diminish your experience with our service.
If the contents of the package are damaged or missing, we kindly ask you to contact the sender to initiate a claim.
Thank you for sharing your feedback with us, and I hope you still have a pleasant day despite this.
Best regards
Amanda at Bring Sweden
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