British Parts UK Reviews 

1,422
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Absolutely fantastic service from British Parts UK. Was having a bit of an issue sourcing parts elsewhere and came across this company. Quick call to friendly and helpful staff to confirm stock and pl... See more

Rated 5 out of 5 stars

My F Pace Jaguar screen was lighting up like a Christmas tree, ABS problems, no tyre pressure indicators, no front sensors, two wheel brakes etc, etc With a degree of suspicion I ordered an ABS sensor... See more

Company replied

Rated 5 out of 5 stars

Ordered a telematics battery for my Jaguar xf on a Friday around 4pm - was checked online that it was correct part for my car and advised delivery would be 3-5 days. Arrived the next day in the afte... See more

Rated 1 out of 5 stars

Don't deal with this company they accept no responsibility for faulty parts. I purchased a Water in Fuel sensor from them assuming it was a genuine OEM part at £45. On fitting it the threaded portion... See more

Company details

  1. Auto Parts Store
  2. Auto Machine Shop
  3. Auto Parts Manufacturer
  4. Car Accessories Store

Written by the company

For over two decades British Parts UK has supplied the trade & enthusiast with new parts & accessories for Jaguar & Land Rover cars, We stock an impressive range of premium brand Original OE OEM original quality new parts. At your service we are centrally located in Hertfordshire just 40 miles from Heathrow airport and 30 miles from central London in our family owned warehouse, offices & distribution centre and also Chichester West Sussex just 5 minutes from Goodwood. We pride ourselves on exceptional dedicated service and expertise in the automotive industry. Our trade counters open daily at 8.00 am. We stock what we sell deliver nationwide and export throughout the UK Europe & beyond


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,422)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Fast, accurate, in time. Thank you!

January 29, 2020
Unprompted review
British Parts UK logo

Reply from British Parts UK

thank you for taking the time to give our company a five star review our service we look forward to assisting you with all of your Jaguar Land Rover parts requirements

British Parts

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Rated 5 out of 5 stars

Excellent service

Excellent service! Rapid and easy delivered direct to my door. Easy and clear website

January 29, 2020
Unprompted review
British Parts UK logo

Reply from British Parts UK

thank you for taking the time to give our company a five star review our service we look forward to assisting you with all of your Jaguar Land Rover parts requirements

British Parts

Rated 1 out of 5 stars

Absolutely a waste of time to deal…

Absolutely a waste of time to deal with. Will most definitely continue to use Rimmerbros.com. Rimmerbros are miles more professional than British Parts and have never let us down. Ordered part LR045822 from British Parts for £127.76 was then informed that the part wasn't in stock. Wasted three days and money waiting for the part. Really don't see why I had to chase after the part if the part wasn't in stock.

January 29, 2020
Unprompted review
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Rated 5 out of 5 stars

Land Rover 💩

Good price and one year guarantee .

October 5, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

Thank you we appreciate your feeback

British Parts

Rated 5 out of 5 stars

Excellent service

Great service, great price. Delivered on time and the packaging was excellent. 5 Star Service.

September 28, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

Thank you we appreciate your feeback

British Parts

Rated 5 out of 5 stars

Excellent service

Excellent service. Parcel arrived well packed and two days after ordered.

September 28, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

Thank you we appreciate your feeback

British Parts

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Rated 5 out of 5 stars

Quality

Very efficient. Great service. Good website. All round pleasant experience

September 28, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

Thank you we appreciate your feeback

British Parts

Rated 5 out of 5 stars

Jag parts

Delivered the day after I ordered well packed. Only one complaint it would be nice if prices were shown with vat added or at least make it clear the prices do not include vat. Be nice if a service kit was made available for the XE Otherwise an excellent service.

September 27, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

Thank you we appreciate your feeback

British Parts

Rated 1 out of 5 stars

Was told a price on the phone

Was told a price on the phone, then charged more. Took money twice. Asked them to send what other parts will be needed to complete the job. Now got a car sat on my ramp as not all parts needed was sent. The attitude of staff and accounts is poor.

Now im getting threatening emails from them and leaving poor feed back on my business pages.

Stay well clear

September 27, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

You were quoted a trade price and you agreed, we raised a invoice for the same value, you attempted to pay by card and this payment was rejected as you did not have a card that matched your address, you then paid by a direct bank transfer,
If any of this is incorrect or innacurate please contact our after sales team with any errors or mistakes and we will be more than happy to assist you

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Rated 5 out of 5 stars

Great item A+++

Great item, arrived no problem. Thanks A+++

July 9, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

Thank you we appreciate your feeback

British Parts

Rated 5 out of 5 stars

Merci

Thank you for your service and see you soon.

July 5, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

Thank you we appreciate your feeback

British Parts

Rated 5 out of 5 stars

good items

good items, Thanks

July 1, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

Thank you we appreciate your feeback

British Parts

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Rated 5 out of 5 stars

Exelent

Exelent service

June 29, 2019
Unprompted review
British Parts UK logo

Reply from British Parts UK

Thank you we appreciate your feeback

British Parts

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