Website clear and informative - easy to find what one wants and easy to book. Booking process also easy - except that if you want to compare prices from one day to the next you have to enter all... See more
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Review summary
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We make one trip each year to France and always use Brittany Ferries. Their sailing times/days are convenient for us. We enjoy the on-board facilities and the staff are always friendly and approachabl... See more
We spoke to Genevieve today who was patient with us while we explained our issue, then she found a solution and sorted everything out for us quickly and with no fuss. What a kind and helpful lady. Br... See more
Very helpful and constructive agent on the phone. Really thought about tricky options and remained cheerful and friendly throughout. Of course it had taken far too long before all that hanging on the... See more
Company details
Written by the company
Brittany Ferries is your route to an extraordinary time in France and Spain. With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be ideally placed to begin your self-drive break in some of the most stunning landscapes the continent has to offer. Offering the widest choice of cross-Channel ferry routes to France and northern Spain, we have a fleet of spacious and comfortable cruise ferries and also operate a high-speed ferry service to France during the summer months. With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent onboard facilities, you can just sit back, unwind and enjoy the experience.
Brittany Ferries
Written by the company
- Fabulous Destination
- We travel to beautiful regions: culturally rich, naturally breath-taking and ready to be explored. Discover the rolling hills of green Spain, the secluded coves of beautiful Brittany or the medieval delights of the Dordogne.
- Life-Affirming Space and Freedom
- Travel by sea is enriching, safe and with our green fleet, you can travel with an easy conscience and enjoy the freedom of exploring the open spaces on board and the wide open roads of France and Spain. Relax, unwind and sail away.
- Leading Service
- Our experienced teams offer personal, professional care. We’re people who like people and we love to help. There are lots of ways to engage with us; we love to hear your stories, see your photos, learn from your experiences and share your travel expertise.
- Award Winning
- British Travel Awards Winner: - Best Ferry Company - Best Travel Company To Central/ Western Europe - Best Travel Company To Southern Europe/ Canaries - Best Travel Company For Family Holidays. British Travel Awards Silver: - Best Travel Company For Summer Sun Holidays. Globe Travel Awards Winner: - Best Ferry Company. Telegraph travel awards: - Best Ferry company 7 years
- Latest Updates
- You can read our latest news and even hear direct from our CEO by visiting our website www.brittany-ferries.co.uk
Contact info
Millbay, PL1 3EW, Plymouth, United Kingdom
- 0330 159 7000
- www.brittany-ferries.co.uk
4.5
Excellent
93K reviews
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Very easy and straightforward to book…
Very easy and straightforward to book online
*****
September 1, 2026
Better App than before
Better App than before, no more restarting when going back on the page, only let down due to the amount of letters on name and surname allowed, overall, excellent to use
September 1, 2026
Terrible phone answering…
Terrible phone answering system,long,long,waits,so tried email and that's just as bad,up to 7 days to reply.
If you haven't got enough staff,take more on !!!!
September 1, 2026
Easy to book and good price
August 29, 2026
Additional food discount voucher offer- wow!
Offering discounts is always a good thing. My club membership already discounts our food so to be able to discount it further is even better!
September 1, 2026
We know its good quality
We know its good quality, but the booking process works very well.
August 29, 2026
Só easy to navigate site
Só easy to navigate site, straight forward booking procedure and best of all, great value.
September 1, 2026
Very easy website to navigate and make…
Very easy website to navigate and make a booking or check on information etc
September 1, 2026
A1 service
After a major mistake up on travel dates we arrived at Caen terminal and Marjorie ssorted us out with a deal to manage our booking in an outstanding and most professional way! Congratulations on the impeccable quality of your staff. You have clients for life albeit we are in our 80s. William &Wendy
September 1, 2026
Such a helpful young man
Such a helpful young man - as my booking was slightly unusual it made all the difference speaking to a real person rather than trying to do on line.
September 1, 2026
Always helpful and good service
September 1, 2026
New crossing replaced cancelled one
Sadly Brittany Ferries cancelled my return sailing in December as they stopped using the route. However they were very helpful in helping me choose an alternative nearby route quickly and easily, and even gave me a small refund as that route was cheaper.
August 18, 2026
it was ok as normal
August 28, 2026
Talking to an agent in person who was…
Talking to an agent in person who was very helpful.
September 1, 2026
We have used Brittany Ferries many…
We have used Brittany Ferries many times to travel to Spain,
Cannot fault them, the website is easy to navigate and makes reservations very easy,
Recommended !!
August 28, 2026
Spoke to an Advisor before making the…
Spoke to an Advisor before making the booking regarding my Trike, who was very helpful
September 1, 2026
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