Prompt and such efficient service ! Ordered Sunday, arrived Monday, you can't say fairer than that! Highly recommended company! This was mail order but if there's a branch near you then I also recomm... See more
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The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company

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Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
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I’ve been buying Brook Tavener for ten years now
I’ve bought Brook Tavener regular fit shirts for ten years, either online or from their Northallerton store. I love the shirts for their generous fit, full length and lovely quality.
More recently I’ve purchased trousers, mostly casual and the fit is perfect every time.
I’m retired and confess to taking advantage of their many offers.
Good quality product
Good quality product, arrived promptly and at. Sensible price.
Payment by PayPal....WHY?
The website wanted to take payment by PayPal which I do not use. I had to phone up to make a card payment. Shirts arrived very quickly. Disappointed by the poor quality of the shirts.
Ordered and arrived within the stated…
Ordered and arrived within the stated time frame.
First class service with prompt…
First class service with prompt delivery.
Excellent quality in the items I ordered. First time using this company but it won’t be the last.
Great company with fantastic products…
Great company with fantastic products at good prices. The only thing that spoils the experience is Evri, totally incompetent delivery service who doesn’t have a clue as to what it has done with your delivery.
Excellent clothes selection and fit in…
Excellent clothes selection and fit in the stores visited.
I’ve always found their Website easy to…
I’ve always found their Website easy to use. You can but with confidence as their Returns Service is also straight forward. I’ve even phoned My local Brook Tavener regarding Local stock. Again very Helpful to include they can Order in
Good quality & Style range
Particularly Sale price send of Stock ..
I have ordered a few suits and business…
I have ordered a few suits and business shirts and I'm always very happy with the quality and price.
Happy returning customer
I was very pleased with the initial product and delivery but, unfortunately, had to return the trousers because they were a bit too large for me. An exchange was not possible so I have received a refund and reordered a smaller pair which were delivered promptly.
Cannot fault the customer service although the 'ringback' facility seems a bit hit-or-miss.
Shirts of a high quality and stylish
Shirts of a high quality and stylish. Made an error on my original order but a phone call soon rectified this in a polite and helpful manner.
I ordered 3 rugby shirts medium size…
I ordered 3 rugby shirts medium size but when l tried them on they were far too large which was odd as all of the shirts & polos that l have purchased in the past have been a perfect fit
Nevertheless the service received from BT has always been excellent & customer service also excellent
Very helpful staff and my desired…
Very helpful staff and my desired exchange was facilitated in store. Plenty of options in store
May use AI-assist with repliesRead more
The order for the jeans was for a 37”…
The order for the jeans was for a 37” inside leg unfinished. Received a 36” unfinished leg. Real pity as the product quality was good. Have ordered before from BT and may do so again but quality checks are needed.

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