Brook Taverner Reviews 

63,867
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 5,242 reviews, reviewers overwhelmingly had a great experience with this company. Loyal shoppers and frequent buyers often mention that the clothing is of exceptional quality, offering a truly comfortable fit, durable fabrics, and stylish designs that suit various occasions. Many consumers and online buyers also deeply appreciate the remarkably prompt shipping services, careful protective packaging, and the exceptionally smooth, straightforward online shopping process. However, some customers also noted occasional frustrations regarding unexpected parcel delivery delays, missing tracking details, and poor communication with specific courier services. A few reviewers experienced sizing inconsistencies, receiving items that did not match their normal expectations or required unexpected professional alterations.

What people talk about most

Product

Consumers find product to be positive, highlighting good quality items that fit well and offer great value.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the garments are very well made and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredibly fast shipping... See more

Order

People report positive experiences with order processes that are generally described as easy, fast, and... See more

Service

Users describe positive interactions with service, highlighting prompt responses and helpful staff. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery, although delivery service sometimes can cause concern, ordering with assurance if unhappy with purchase can return without quibble. Good quality products in nice range of colours and f... See more

Rated 5 out of 5 stars

Speedy on line service, delivery quick to home or stores. Excellent returns procedure with payment immediately. Very impressed with the service given by the Beverly store. Took a couple of purchases t... See more

Rated 5 out of 5 stars

Easy to navigate the website and huge choice. Sale prices are amazing. Speedy delivery to store. Absolutely delightful ladies in the Ambleside store. Beautifully clean and nicely presented produc... See more

Rated 5 out of 5 stars

One of my favourite menswear companies. The quality, style & service are second to none. Ordering process online is easy, seamless & quick. Communications from the company on the progress of the ord... See more



Company details

  1. Men's Clothing Store

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(63,867)

5,164 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, although delivery service sometimes can cause concern, ordering with assurance if unhappy with purchase can return without quibble. Good quality products in nice range of colours and fit seems true to size. Have purchased other shirts in this range and also textured polo shirts.

August 18, 2026
Rated 2 out of 5 stars

Parcel turned up open

Parcel turned up open, trousers for suit missing and no one from customer services responding to emails

The suit jacket is nice quality though

August 19, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look