Brook Taverner Reviews 

63,891
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,242 reviews, reviewers overwhelmingly had a great experience with this company. Loyal shoppers and frequent buyers often mention that the clothing is of exceptional quality, offering a truly comfortable fit, durable fabrics, and stylish designs that suit various occasions. Many consumers and online buyers also deeply appreciate the remarkably prompt shipping services, careful protective packaging, and the exceptionally smooth, straightforward online shopping process. However, some customers also noted occasional frustrations regarding unexpected parcel delivery delays, missing tracking details, and poor communication with specific courier services. A few reviewers experienced sizing inconsistencies, receiving items that did not match their normal expectations or required unexpected professional alterations.

What people talk about most

Product

Consumers find product to be positive, highlighting good quality items that fit well and offer great value.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the garments are very well made and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredibly fast shipping... See more

Order

People report positive experiences with order processes that are generally described as easy, fast, and... See more

Service

Users describe positive interactions with service, highlighting prompt responses and helpful staff. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery, although delivery service sometimes can cause concern, ordering with assurance if unhappy with purchase can return without quibble. Good quality products in nice range of colours and f... See more

Rated 5 out of 5 stars

Speedy on line service, delivery quick to home or stores. Excellent returns procedure with payment immediately. Very impressed with the service given by the Beverly store. Took a couple of purchases t... See more

Rated 5 out of 5 stars

Easy to navigate the website and huge choice. Sale prices are amazing. Speedy delivery to store. Absolutely delightful ladies in the Ambleside store. Beautifully clean and nicely presented produc... See more

Rated 5 out of 5 stars

One of my favourite menswear companies. The quality, style & service are second to none. Ordering process online is easy, seamless & quick. Communications from the company on the progress of the ord... See more



Company details

  1. Men's Clothing Store

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64K reviews

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4.6

All reviews

(63,891)

5,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I am unable to properly review your…

I am unable to properly review your product since it has , as yet failed to arrive.
Your courier has thus far, given three different reasons ( excuses) for this.
Pity, since the shirts were to be for my holiday.

August 12, 2026
Rated 5 out of 5 stars

Leo Chinos

I ordered two pairs of Leo classic fit chinos online and the order arrived the very next day on standard delivery option. The Chinos are of very good quality, a good fit and excellent value in my opinion.

August 12, 2026
Rated 5 out of 5 stars

Excellent-quality products

The general quality of Brook Taverner products is excellent. However, I am particularly happy with the extra length of their long-sleeved shirts. That means there is no shirt hanging outside the trousers.

August 12, 2026
Rated 5 out of 5 stars

Great service and quality

I have been buying clothes from Brook Taverner for many years and they are consistently reliable; their products are of the highest quality too. Thank you, Brook Taverner!

August 12, 2026
Rated 5 out of 5 stars

A smooth purchase

User-friendly website made the items easy to find and to order. Quick dispatch and delivery in decent packaging. A smooth purchase.
The belts were as pictured, and of good quality.
Thank you.

August 11, 2026
Rated 5 out of 5 stars

Good Service

On two occasions, I returned items; in both cases, it was no problem.,The replacement quality was good and very satisfactory.

August 6, 2026
Rated 5 out of 5 stars

Easy to navigate the website and huge…

Easy to navigate the website and huge choice. Sale prices are amazing. Speedy delivery to store.
Absolutely delightful ladies in the Ambleside store. Beautifully clean and nicely presented products within the shop and super waiting area with sofa by changing rooms.
Trousers are gorgeous and great fit and style.
Well done again Brook Taverner.
We'll be back!!

August 9, 2026
Rated 4 out of 5 stars

The products I purchased are excellent…

The products I purchased are excellent the reason why I gave it 4 stars are the delivery could be improved one item came via Evri no problems with them but the other was via DHL and they gave a time slot for delivery from between 09.00 and 20.00 an eleven hour window NOT GOOD enough

August 11, 2026
Rated 5 out of 5 stars

Great price

Great price, great value, great product and quality, very fast delivery. Not used yet but looks great.

August 10, 2026

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