Bucherer UK Reviews 645

I ordered the Longines Master Collection Chronograph online. I have been in touch with a member of the Online team named Abraham who has provided an exceptional level of customer support and service. I would certainly recommend buying from Bucherer especially if you want honest treatment and support to help you build and enrich your watch collection.

Thanks again Abraham and Bucherer online team.

Jean-Louis exceeded all my expectations. He gave me excellent advice during the buying process and made my dream come true by buying my first Rolex watch.

I have used the online store the assistance I received was 5 star from Alex Lukakis and Jake scatchard in answering questions towards purchasing the item in a good timely manner .

Visited Bucherer selfridges london, to collect my husbands Rolex watch, was assisted by Linda, who was a professional friendly and extremely helpful, which made the experience great, lovely lady, a credit to the company, thank you so much, will definitely be a returning customer

Great customer service. The best service I have ever received. My sales associate was Linda, and I really loved being on her service. This rolex store became my favorite branch because of her. Hopefully I will have the chance to purchase another watch. Excellent service.

Linda
Watch was tried on and she went through the operation of the watch and set the time and then put all the information together certificate receipts
Today Linda’s patients as been brilliant my card was declined and wasn’t sure if the reason Linda then said the best way forward was to call my bank which then authorised the payment cups of coffee and water one very patient lady today can’t thank her enough
Regards
Sol

I am so happy we found Alice at the start of our journey with Rolex. The watch was a wedding gift for my husband who had been long waiting for his first Rolex timepiece.

Alice helped guide us in understanding each timepiece and finding the perfect match for my husband-to-be. We can't be thankful enough to Alice and we look forward to working with her to build our collection in the years to come.

I had a fantastic experience from start to finish at Rolex One Hyde Park store, as my son`s birthday is coming up. Ms Afet assisted me with all I needed, she is very talented , profesional and friendly. I bought an excellent watch for my son. Ms Afet`s excellent service is highly recommended.

I was struggling to choose the best watch for
myself. I came to Rolex Selfridges the sales
person called Arnis was super
knowledgeable and helpful. He chose the
suitable style and gave me the best opinion.
That was efficient, helpful and unforgettable
experience that I had. Thank you so much 😊

JJ from Convent Garden Shop is nice and helpful. She knows what we like and always do great recommendations. Brilliant service. Highly recommended.

The lady who served me is Linda. Very warm and professional

A perfect shopping experience, the professionalism shown by the jean-louis manager was amazing, from the moment I entered the shop the jean-louis manager always asked if I needed any help and went out of his way to meet any request I made, the shopping process was very pleasant and I look forward to seeing the jean-louis manager again!

I was extremely pleased with the service i received from linda.

Let me just say Volkan from Selfridges is
Absolutely amazing and professional . If there is anyone that wants someone who will go over and Beyond to make sure your needs/wants are for filled then Volkan is your Man ! .Cant wait to start growing my collection with him 🔥

I was incredibly pleased with the service I received from Linda. I was looking for a very specific type of watch, which she managed to acquire for me In a time period that was quite frankly outstanding.

Thanks for all your help!!!! from Simon a very happy Rolex owner!!!

i was waiting so long time for my watch
i been this place
they took detail for register after 2 week later my watch arrive
Hoda give great service realy Happy

I am really happy with the service I received today especially that Linda is very loyal in dealing with her customers and helped me choose my watch which I really like.

Hi. This is yousef abdulrahman from Qatar really thanks a lot for what she did for me miss siqi to help me for the day just watch from the best brand Rolex and really she was communicated with me and she offer a very nice watchs really thanks a lot to here because almost 3 years I try to get at least one watch but it was nothing from other Rolex store And she know that I want the watch for my son who did 4 times hart operations in usa and he is know 3 years old thank you soo much for miss siqi and thanks a lot to the Rolex ❤️

This is the Second watch I have bought from Bucherer in the last 12 months and both experiences have been an absolute pleasure. I highly recommend the Rolex One Hyde park store, a beautiful shop and a highly experienced and welcoming team, In addition great ongoing support from the online customer service team who really go out their way to help make the buying experience easy and enjoyable.

I have been shopping here for a few years and have always found Bucherer very helpful and have never been pressured into buying anything I did not want. I have been dealing with Zivile who has been very helpful to me and other people from my family.