Budbee service - where I have to go to a location and put in the locker my returned product isn't what I look forward to. I prefer Budbee to come to my door and collect it. Okay, the service as it is... See more
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Happy with the service. App user interface is good. Very nice to have real time updates about the delivery and narrower delivery window
Useful, sustainable, smart and easy service. Delivery time are not always precise and can change due to several circumstances. The delivery by the lockers at AH is much more convenient and reduces tra... See more
It was an easy return and well -explained. Budbee contact for every step was appreciated.
Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
Contact info
4.6
Excellent
186K reviews
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It was very convenient to make a return…
It was very convenient to make a return using Budbee ❤️
April 5, 2026
Perfect!.!
March 28, 2026
Efficient
I love that you can see the driver on the map in real time. Driver came 30min earlier. He was very fast and efficient but still had a smile on his face ! Was happy to receive my package even if it was 22 o'clock. But then again, it was delivered earlier than first estimated so very happy about that 👍🏼👍🏼👍🏼
April 4, 2026
I like this service.
I like this service. Nearby delivery, good communication about the delivery. And I can pick up my package while I’am doing my groceries.
March 26, 2026
Parcels arrive mostly on time and in…
Parcels arrive mostly on time and in good condition (a rival company I used who delivers a bit faster, often delivers the parcels damaged to the point that someone had clearly tried to see if there was something expensive inside.)
March 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Return lost after locker drop-off
Parcel placed and confirmed, then reported missing. Support asked me to go back instead of checking logs. Not acceptable!
April 2, 2026
Reply from Budbee
Hi, It really doesn't sound good, we are terribly sorry for the experience you have had with us. Of course this should not happen! We will take this incident with us to improve in the future. We strive to be a fast and flexible delivery option, we are constantly working to fulfill this. Kind Regards, Budbee
Perfect...
April 2, 2026
Fast delivery and spot on tracking…
Fast delivery and spot on tracking system. Recommend!
April 2, 2026
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