Budbee service - where I have to go to a location and put in the locker my returned product isn't what I look forward to. I prefer Budbee to come to my door and collect it. Okay, the service as it is... See more
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Happy with the service. App user interface is good. Very nice to have real time updates about the delivery and narrower delivery window
Useful, sustainable, smart and easy service. Delivery time are not always precise and can change due to several circumstances. The delivery by the lockers at AH is much more convenient and reduces tra... See more
It was an easy return and well -explained. Budbee contact for every step was appreciated.
Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
Contact info
4.6
Excellent
186K reviews
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Delivered without a glitch
Worked as it is meant to! They delivered as per expectations. Straightforward and simple.
March 18, 2026
EASY AND QUICK
March 18, 2026
very recommended
March 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Budbee
Hi Jin! Thanks for your review. It sounds like the delivery went well and you're happy with our app - however, we can see that you left a star. We hope this was a misprint and look forward to making more deliveries to you in the future. Have a good day!
Best regards, Budbee
Very easy and fast
March 18, 2026
Easy & handy
March 18, 2026
They are always on time and all…
They are always on time and all deliveries go smooth. I am very satisfied with their service. Keep up the good work. Thank you Budbee.
March 10, 2026
Useful
Useful, sustainable, smart and easy service. Delivery time are not always precise and can change due to several circumstances. The delivery by the lockers at AH is much more convenient and reduces traffic! I wish everybody chose this option!
March 17, 2026
Apreciate the safe delivery and that…
Apreciate the safe delivery and that the package was left on the table carefully. Thank you!
March 17, 2026
Wtf is this for a company
Wtf is this for a company. They fake call you last minute before 22:00 and text "oh we couldnt deliver...". Trash
March 17, 2026
Unprompted review
Reply from Budbee
Hi! It really doesn't sound good, terribly sorry for this mess. This is of course something we want to look into further as it is obviously not the way it should be! Please write to us in our contact form on the website, via the tracking link you received via email/sms or via our app so that we can help you further with this. Kind regards, Budbee
Top.......
March 15, 2026
The cardigan I bought was shrunken
The cardigan I bought was shrunken, probably due to improper care, now the sleeves are about 15 cm too short for me and I don’t know what to do with it.
March 15, 2026
Reply from Budbee
Hi Anna! Thank you so much for letting us know about this. We have a very strict policy of never delivering damaged packages. Please contact our customer service so we can look into this matter further. We apologize again for this experience and hope to deliver more packages to you in the future.
Best regards, Budbee
Very useful and flexible way for delivery
Very useful and flexible way of getting deliveries while not at home often
March 14, 2026
Top!!!!!!!
March 14, 2026
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