Buildfix Reviews 857

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the entire process smooth and easy to understand. Many people highlight the excellent service, noting the clear communication, punctuality, and the high quality of the work performed, often exceeding expectations. Consumers frequently mention the positive user experience, emphasizing the efficiency and thoroughness of the teams, who often provide detailed updates and ensure a tidy work area. The customer service is also highly regarded, with reviewers appreciating the friendly and approachable nature of the employees who take the time to explain every step.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Quality

Customers had positive experiences with quality. Many reviewers were very happy with the results, noting the... See more

User experience

Reviewers consistently report positive feedback about the user experience. Customers frequently mention the... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professionsl company and specialised teams to deal with. Starting with the structual engineer Chris that explained what needed to be rectified and provided the detailed quotes. Jack and team do... See more

Company replied

Rated 5 out of 5 stars

Engaged Buildfix to do ground work wall cracks and plastering. Ground work Sen and Harrison did a great job. Wall cracks and bars George and Kyle worked really good together and explained every s... See more

Company replied

Rated 5 out of 5 stars

This is the most efficient company we have ever dealt with. The communication was excellent and explained thoroughly by Bruno and Pedro. We had complete confidence. Andy checked the pipes and informed... See more

Company replied

Rated 5 out of 5 stars

Extremely happy to see my laundry room base sinking issue has been fixed perfectly. A huge thank you to Joe and Jamie. They arrived on time today as planned and explained the work they were going to d... See more

Company replied


Company details

  1. Structural Engineer
  2. Building Restoration Service

Information provided by various external sources

The Experts in Structural Repairs

Buildfix

Written by the company

The Experts in Structural Repairs
Combining the latest technological innovations with our extensive knowledge, we can repair wall cracks, stabilise foundations and stop rising damp with minimal disruption to the building, your daily life - and your budget!

Free On Site Inspection

Our Engineers will inspect your structural problem free of charge

Not only will we treat your home as if it’s ours, we also offer free house inspections and come to look at your house for no cost.

Contact info

4.9

Excellent

TrustScore 5 out of 5

857 reviews

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Rated 5 out of 5 stars

BuildFix Repairs

The guys, Luke, Colm and Damian from Build Fix went above and beyond with repair work to the brickwork today. Very neat point work, site left clean and they repaired a few extra unsightly areas without fuss. Thanks for a job well done, would definitely recommend!

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Brick crack repair

Luke and Jamie were very polite and engaged me before undertaking the colour match of my existing bricks. They used a sheet to cover up areas of the garage and cleaned up during and after the completion. The cracks are now gone and I am very pleased with the results

March 15, 2024
Unprompted review
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Reply from Buildfix

Thank you, David, for your fantastic review! We're pleased to hear that you were satisfied with the politeness and attention to detail of our team, as well as the final results. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Kurt and Jared - top job

Both Kurt and Jared completed an excellent repair on our home’s foundation. They were highly competent, superb communicators and an absolute pleasure to deal with. I think Kurt and Jared are superb ambassadors of Buildfix, and have done your company proud. Thanks for an awesome job. Would highly recommend Buildfix for your house repair needs.

March 8, 2024
Unprompted review
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Reply from Buildfix

Thank you, Richie, for your fantastic review! We're thrilled to hear about your positive experience with our team, their competency, and communication. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

Queensland Buildfix - Great Company

As we live in the Hinterland of the Sunshine Coast, Queensland, some of the terrain is subject to landslips and subsidence. Our house had subsided around 80mm in one corner due to the February 2022 rain event. Buildfix, Queensland was the cheapest quote but more importantly they promised stability at a fixed price – no “we have quoted this amount but if we use more expanding foam fill, it will cost you extra”. The 2 man team (Kurt & Jordan) were fantastic. Not only did they pump more expanding foam fill in than they expected, they did not stop at just stabilising the subsoil foundations, they went the extra mile and lifted the building. Granted that they could not lift the building as much as we had all expected, but they talked to us through the process, explaining the pros and cons of continuing. Even though they had some issues during the day that delayed them completing the job in one day (as expected and quoted), they rebooked us in for another day to complete the job. As you may know, to return, the setup cost is a large proportion of the total job. The return job will be totally included in the original quote. Very professional, very dedicated and very well priced. I can certainly recommend them over any other operators in Queensland. Once they return to complete the job, I will update this review.

March 7, 2024
Unprompted review
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Reply from Buildfix

Thank you, Graeme, for your wonderful review! We're pleased to hear that our team went above and beyond to stabilize and lift your building, and we appreciate your recognition of their professionalism and dedication. Your recommendation is highly valued.

Rated 5 out of 5 stars

Subsidence issue resolved. Thanks Buildfix.

We had a substantial subsidence issue and Buildfix did a great job with the slab lift and restoring our property to a stable and level foundation. The people at Buildfix were great to deal with, From Matt who came out initially to explain the process to the guys on site, Alberto, Mike (and Jordan who came down from Sydney to help out), you guys did a great job. Very professional approach. We are very satisfied with the results.

March 1, 2024
Unprompted review
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Reply from Buildfix

Thank you, Walter, for your excellent review! We're thrilled to hear about your satisfaction with the slab lift and the professionalism of our team. Your recognition means a great deal to us.

Rated 5 out of 5 stars

Great experience with fixing sunken concrete footing

We had a sunken concrete footing for the external stairs that needed repair. Curt and his team provided a great experience, guiding us through the whole repair process.
The result turned out great, I can recommend them.

February 23, 2024
Unprompted review
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Reply from Buildfix

Thank you, Gabor, for your glowing review! We're pleased that the team provided a great experience and guided you through the repair process. Your recommendation is highly appreciated!

Rated 5 out of 5 stars

Great!

Got our piers stable after they had sunk significantly. Got our internal floors back to level. Were efficient, courteous and on time.

February 15, 2024
Unprompted review
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Reply from Buildfix

Thank you, Nathan, for your stellar review! We're glad to hear our team was efficient, courteous, and punctual in stabilising your piers and leveling your floors.

Rated 5 out of 5 stars

House slab subsidence issue

Buildfix did a great job in identifying the problem & proposing a viable solution for some slab subsidence at our home.
Alberto & Mike did a great job in implementing the solution which they did expertly and as well they patiently explained what they were doing to an intrigued observer - me.
A great result.
Thank you greatly.

February 5, 2024
Unprompted review
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Reply from Buildfix

Thank you, Joe, for your wonderful review! We're thrilled that our team expertly implemented the solution and kept you informed throughout the process, leading to a great result. Your appreciation means the world to us!

Rated 4 out of 5 stars

House Foundations

I felt the whole process was very easy and professional. Compared to other quotes and methods, this process was cheaper with less inconvenience. Plus, they provide a warranty

January 31, 2024
Unprompted review
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Reply from Buildfix

Thank you, Megan, for your fantastic review! We're thrilled to hear that you found our process easy, professional, and cost-effective.

Rated 5 out of 5 stars

Foundation Subsidence

We had subsidence in our home’s foundation and were referred by a friend to contact Buildfix.
The geo-poly product is absolutely amazing and our home is now stabilised. We are thrilled with the outcome!

We found the Sales, Customer Service and technicians that we dealt with were professional, polite and passionate about the work they do. On the day, the technicians showed up at the confirmed time, they were friendly, knowledgeable and provided details in regards to each aspect of the process. They answered all of our questions with ease and confidence and even helped us put our pot plants back into position!

Thankyou to Matt, Judy, Jeanette, Sam and Brad. You have all helped to ensure our 1940s home will stand in good stead for at least another 80 years and beyond!

Paul and Rachel Melbourne Vic

December 15, 2023
Unprompted review
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Reply from Buildfix

Thank you for your review, Paul and Rachel! We're thrilled to hear about your satisfaction with the process from start to finish. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE.
Build fix were fantastic to deal with. From the first time Bruno came, till Jarrod and Kirt finished the job. They all explained the process clearly so even I could understand.
They were prompt, everything went to schedule. All in all, a good experience, and a great job. Well done.
John Presland.

December 18, 2023
Unprompted review
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Reply from Buildfix

Thank you for your review, John! We're glad to hear about your great experience with Buildfix and the successful completion of the job. Your feedback is much appreciated!

Rated 4 out of 5 stars

Quality Work

The damp rising work completed by Buildfix to my property in Canberra was very thorough. The team were professional and easy to deal with. I was very happy with the end result.

November 15, 2023
Unprompted review
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Reply from Buildfix

Thank you for your review, Jamie! We're glad to hear that the rising damp work was thorough and that you were happy with the end result. Your feedback is appreciated!

Rated 5 out of 5 stars

The Buildfix process was professional…

The Buildfix process was professional from beginning to end. Their website provides useful information, and it is easy to book an assessment. The inspection is thorough and timely. The technicians are experienced, friendly and happy to answer all questions. The process is amazingly easy compared to traditional underpinning and can be completed in a day with minimal disruption. So far the works looks good.

November 22, 2023
Unprompted review
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Reply from Buildfix

Thank you for your review, Zee! We appreciate your feedback and are pleased to know that you had a positive experience with Buildfix.

Rated 5 out of 5 stars

Buildfix and my sinking Brick wall

Buildfix were great from day one! Substantial subsidence was assessed by Dale with short notice fit in with my busy schedule. I was provided with a comprehensive quote, accepted online and given a date and time not long after. On the day Jordan and Jack arrived on time, set up, got on with the job with great results, providing me with updates and were super informative throughout the whole process. They left the site clean. Fantastic, will use these guys again.

December 7, 2023
Unprompted review
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Reply from Buildfix

Thank you for your review, John! We're thrilled to hear about your positive experience with Buildfix!

Rated 5 out of 5 stars

Professional team

Thankyou to Matt and Sam for professional team expertise, reliability, and easy to get on with. Highly recommend Buildfix

September 20, 2023
Unprompted review
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Reply from Buildfix

Thank you for your review, Sandy! We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Buildfix repairs

Sam Alberto, Brad and Daniyal carried out subsidence repair work at my property. The team was very professional and caused little disruption. Highly recommended.

September 22, 2023
Unprompted review
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Reply from Buildfix

Thank you for your review, Michael! We're glad to hear about your positive experience with our professional team during the subsidence repair work. Your high recommendation is greatly appreciated!

Rated 5 out of 5 stars

Excellent service

Thank you to everyone from Jeanette, Bruno, Jared and Alec. Everyone has been kind and helpful. Jared and Alec were tireless in their attention to detail and explaining every step of the process.
Can highly recommend this service to anyone having issues as I was.
Thank you so much. Great job.

December 7, 2023
Unprompted review
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Reply from Buildfix

Thank you for your review, Rosemarye! We appreciate your feedback, and we're pleased to know that you had a positive experience with Buildfix.

Rated 5 out of 5 stars

So happy to have been referred to…

So happy to have been referred to Buildfix. They came on time and Sam was very helpful explaining everything. He walked me through the process from start to finish. Thanks for a great job.

November 15, 2023
Unprompted review
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Reply from Buildfix

Thank you for your feedback, Evelyn! We're thrilled to hear about your positive experience with Buildfix. Your satisfaction is our priority, and we're delighted we could provide a great job for you.

Rated 5 out of 5 stars

Excellent process and outcome

Great communication through the process. Techs on the day were very professional, courteous and clean. Would recommend!

November 21, 2023
Unprompted review
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Reply from Buildfix

Thank you for your review, Susan! We're delighted to hear about the great communication and professionalism of our team during the process. Your recommendation is much appreciated!

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