Buildfix Reviews 857

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the entire process smooth and easy to understand. Many people highlight the excellent service, noting the clear communication, punctuality, and the high quality of the work performed, often exceeding expectations. Consumers frequently mention the positive user experience, emphasizing the efficiency and thoroughness of the teams, who often provide detailed updates and ensure a tidy work area. The customer service is also highly regarded, with reviewers appreciating the friendly and approachable nature of the employees who take the time to explain every step.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Quality

Customers had positive experiences with quality. Many reviewers were very happy with the results, noting the... See more

User experience

Reviewers consistently report positive feedback about the user experience. Customers frequently mention the... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professionsl company and specialised teams to deal with. Starting with the structual engineer Chris that explained what needed to be rectified and provided the detailed quotes. Jack and team do... See more

Company replied

Rated 5 out of 5 stars

Engaged Buildfix to do ground work wall cracks and plastering. Ground work Sen and Harrison did a great job. Wall cracks and bars George and Kyle worked really good together and explained every s... See more

Company replied

Rated 5 out of 5 stars

This is the most efficient company we have ever dealt with. The communication was excellent and explained thoroughly by Bruno and Pedro. We had complete confidence. Andy checked the pipes and informed... See more

Company replied

Rated 5 out of 5 stars

Extremely happy to see my laundry room base sinking issue has been fixed perfectly. A huge thank you to Joe and Jamie. They arrived on time today as planned and explained the work they were going to d... See more

Company replied


Company details

  1. Structural Engineer
  2. Building Restoration Service

Information provided by various external sources

The Experts in Structural Repairs

Buildfix

Written by the company

The Experts in Structural Repairs
Combining the latest technological innovations with our extensive knowledge, we can repair wall cracks, stabilise foundations and stop rising damp with minimal disruption to the building, your daily life - and your budget!

Free On Site Inspection

Our Engineers will inspect your structural problem free of charge

Not only will we treat your home as if it’s ours, we also offer free house inspections and come to look at your house for no cost.

Contact info

4.9

Excellent

TrustScore 5 out of 5

857 reviews

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Rated 4 out of 5 stars

Your company is a good company

Your company is a good company, and your staff are good with lots of experience. The fixed of foundation is very good, The structure fixed Could be better. I think Every thing is good now, If any thing happens I will let you know, I am appreciate for your help, Thanks

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

5 star result and service

From the initial site visit with Bruno explaining the process and taking all the measurements to the actual lift on the day with Kurt and Ryan it was all excellent. They achieved an 18mm lift closing up many of the cracks and can now close open and lock doors freely which we hadn't been able to do previously with the drop. Great price also compare with competitors. Very happy with result.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Buildfix was great to deal with…

Buildfix was great to deal will from Bruno the assessor who inspected the job required advising the best way to proceed, to Kurt and Jared who carried out the work. Both Kurt and Jared were professional and kept me informed during the whole underpinning process. Kurt and Jared answered any questions I had in clear layman’s terms.

I highly recommend Buildfix for any underpinning job.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

After realising that we had a crack in…

After realising that we had a crack in one of our external walls we called Buildfix to investigate. Buildfix engineer Bruno was able to inform us that a corner of the building had sunk about 15mm and the corner should be stabilised to avoid further damage. We agreed and a few days later Jared and Kurt arrived to inject the resin under our house foundations. Through the whole process we were kept informed as to what was happening and the result that they were trying to achieve. After a couple of hours they had finished the job with great results. Buildfix are a very efficient and helpful organisation to deal with. All the staff were great. I highly recommend them.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Good results with subsidence repairs

Buildfix came to do some subsidence repairs and then remortar/brick repair work on my home which had some sizeable cracks in the brickwork develop. I'm very pleased with the process - the house overall had a good lift and immediately noticeable result. The technicians were careful and thorough (big thanks to Alberto and the team!) The best part was the external wall crack repairs work by Damien - he did a fantastic job matching the mortar and repairing the cracks, it's actually impossible to tell any problems existed in the first place. Very pleased with the results overall and while expensive seems worth the money.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Both the tradesmen were professional and friendly. They arrived on time, explained the process, completed the repairs and cleaned up afterwards.
Very impressed with Buildfix
Would use again and recommend

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

This company was a pleasure to deal…

This company was a pleasure to deal with. From my first contact through to job completion,the whole process was handled extremely well. The 2 technicians Alberto and Mike were very informative and professional. I would thoroughly recommend Buildfix to anyone requiring their services

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fractured wall fixed by excellent tradies.

A fairly straightforward job to repair a fractured wall. The building engineer arrived on time and called prior to arrival. He was clear, polite and concise. He produced a scope of works in a timely manner accompanied with a projected price. I needed the job to be completed post-haste due to next door construction. Buildfix complied and sent 2 guys (from Sydney) to complete the work. It took a day, as promised. Absolute ripping blokes! They repaired the wall and cleaned the area once completed, adding a ten year warranty for the works.
I’ve had substantial works done with post-reno work, but these guys were absolutely outstanding. A rare find to deal with decent people and would not hesitate to recommend Buildfix. Thanks

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Lift of 2 storey home

Kurt and Jared did a great job lifting the rear of our 2 storey home. Got a big lift without damaging the house. Kept us informed throughout the lift. Work was fast, and they cleaned up the area when finished.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing work Buildfix!

From the first quote by Bruno, to the work done by Kurt & Jarrod, my experience with Buildfix was amazing. They explained every step to me and everyone was professional, prompt and friendly. And all done at a reasonable cost. I highly recommend Buildfix and can't thank them enough for giving me peace of mind that my home is now level and stable!

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Joe and Damien were great

Joe and Damien were great, explained everything clearly and did exactly what they said. Had to reschedule due to bad weather but this was organised quickly with no hassle

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Buildfix were professional from start…

Buildfix were professional from start to finish - they helped identify the extent of the problem (subsidence, wall cracking), and proposed a complete solution.

Throughout the process the communication was professional, detailed and frequent. The staff who conducted the repairs were on-time, polite and happy to talk through some unexpected issues whilst proposing inexpensive solutions. Can't recommend enough :)

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

No pushy sales talk

No pushy sales talk, just respectful and clear customer service. Such a relief! After spending a month researching and getting quotes from other companies, we circled back to Buildfix as they stood out in terms of reliable communication, price and the confidence to provide a real guarantee.
From start to finish, Buildfix Victoria were thoroughly professional and helped us get a quality fix to the uneven subsidence on our garage walls.
Matt (Structural engineer), Jeanette and Judy (Administration), Duncan (Plumbing) and Alberto and Mike (Subsidence repair) provided clear and prompt communication to help us understand the timeline, materials, technology and structural work that would be completed.
The way Alberto and Mike cleaned the garage area after they were done was just fantastic.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, reliable and a great result.

Kurt and the team were prompt, professional and friendly. Kurt explained everything they would be doing and kept checking in to keep me informed during the process. Everything was left neat and tidy and it was a hassle free experience with a great result.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended Buildfix.

I emailed Buildfix for quote a wall crack at my place. In few days I got call from them and booked an inspection .Matt came for inspection and gave me proper information and quote for the job.
They are very professional with their jobs, even office staff Judy scheduled my job on my day off that helps me a lot.
Thanks to Sam and team came to do the job and finished professionally in one day. Highly recommended Buildfix.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Subsidence repair

Had subsidence repair done and very happy with the results.
From Chris who did the initial inspection to Siti checking the plumbing prior to the job and Johh,Aidan and Jordan who did a great job with the repair. All the guys were easy to deal with and communicated everything that was happening. Highly recommend Buildfix for Subsidence repair.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Luke and Jamie did a great job

Luke and Jamie did a great job. Excellent communication throughout the process , very happy with the work they did on the walls ...... and thorough clean up. Well done and would definitely recommend.

April 2, 2024
Unprompted review

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