This was my first call to Bulbs.com and Sam Houston answered. Within 10 minutes he found a perfect retrofit LED fixture and sent a "tester" unit. After installation ( if it works ), we need to purchas... See more
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Review summary
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When the sales line picked up, the gentleman introduced himself, and I didn't have to say "huh?" or "say again" ever. I was immediately comfortable-speaking to a real human and not an AI bot. Went out... See more
We’ve been working with Rick at Bulbs.com for multiple projects now, and I honestly can’t say enough good things about him. Rick is extremely knowledgeable, responsive, and reliable—exactly what... See more
I wanted to take the opportunity to let you know about the absolutely outstanding service I have gotten from Nick Susko. I recently started an electrical company where we are upgrading lighting at sm... See more
Company details
- #2 of 42 best companies in Lighting Store
- #1 of 11 best companies in Light Bulb Supplier
- #2 of 12 best companies in Lighting Wholesaler
Written by the company
Over 200,000 businesses rely on us for energy efficient lighting solutions. We know that buying light bulbs online might not be the most fun thing to do, but it doesn't have to be a hassle either. That's why Bulbs.com makes the entire process painless. In addition to easily locating the replacement lighting you need, you can also find the resources to make sure your lighting stays current, including bulb recycling programs, lighting and energy efficiency legislation, and utility rebate programs available in your area. When you add in great customer service, competitive pricing and easy online ordering, you can see why Bulbs.com is the smart choice in lighting. While you’re purchasing your lighting, don’t forget that we also carry fire safety products, hand tools, batteries, air quality equipment and electric vehicle chargers.
Contact info
United States
- (888) 455-2800
- customerservice@bulbs.com
- www.bulbs.com
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Site said 82 and then once ordered it…
So there was a order confusion, and after having bulbs for 3 months(due to the weather we had in northeast) sitting in shop, finally had chance to visit site for lamp swap this is when issue was noticed. After calling acct rep we were able to come to a solution that worked for the both of us, the new lamps were here within 3 day and we were able to complete job.
December 15, 2025
Request for quote to purchase large quantity of bulbs
Tyler at Bulbs.com responded to our request for a quote to order 100 bulbs very quickly after we emailed him. He was able to get us a small discount, which is always appreciated. He set it up for us to click a link to pay, which was convenient. Very helpful!
March 5, 2026
Been using Bulbs.com since 2007
Been using Bulbs.com since 2007, always great customer service, pricing and shipping. Highly recommended!
February 27, 2026
Excellent customer service!!!
February 26, 2026
Great customer service
February 16, 2026
Tyler was very helpful.
February 12, 2026
The selection of products
The selection of products, ease of ordering, and super fast shipping, is great.
February 12, 2026
This was my first call to Bulbs.com and…
This was my first call to Bulbs.com and Sam Houston answered. Within 10 minutes he found a perfect retrofit LED fixture and sent a "tester" unit. After installation ( if it works ), we need to purchase around 50 such units for down lights at our facility.
February 9, 2026
JIM WAS AWESOME!!!
February 6, 2026
Great product support
Great product support! Knowledgeable customer service. Excellent follow up service!
February 5, 2026
I reached out via chat and the customer…
I reached out via chat and the customer service person was able to locate the replacement part I needed. Great service
February 4, 2026
Sales guy was patient and helped me…
Sales guy was patient and helped me find the right product needed.
February 3, 2026
Sam is the best
February 3, 2026
lack of editing quantity at check out
There was seemingly no way to edit the quantity once I got to the check out page. I went back and forth 3 times and finally decided to cancel the order and start over. That was annoying and laborious.
February 3, 2026
Quick and pleasant transaction
Quick and pleasant transaction! Dave was great!
Thanks!!!
February 2, 2026
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