BullGuard Reviews 1,819

The programme is fine. But it was impossible to renew it. I wanted to pay with Visa card. But it was unsuccesful. I received a mail without any instructions about what toi do.

Horrible customer service, very slow and will stop responding if you ask certain questions about data.
Getting them to delete your account requires you to fill in a physical form with your home address.
Do NOT even create an account, there are so much better alternatives and they don't make you run through hoops to stop them exploiting your information.

Excellent first time experience with a Bullguard agent. Talked me through step by step to help resolve my problem. Excellent communication and understanding.
Thankyou

Had an issue with installing app on my phone. Online customer service team member (Georgiana) really helped with going through possible solutions.

I sent two emails to support and no one is being helpful, the 24/7 chat is not available. This is first time l am using BullGullard and so far my experience has been terrible. I use Bitdefender before and big different in response time and addressing issues.
I am going to rethink about staying with BullGuard l might just start looking for another anti virus company or go back to Bitdefender.

been using free trial for about 1/3 of the year now. Only got it cause it was free with my laptop. However protection has been next to none. Had one issue with it blocking something I didn't want blocked. Messaged customer service.

Some legend called Larissa solved it in 5 mins with a step by step guide.

Will be buying upon expiration.

Issue I had was resolved quickly. The agent that was active responded very accurately and in timely fashion. Thank you.

We asked for BullGuard's help to uninstall a programme we no longer required, and it was sorted out for us in just a couple of days. Thank you, BullGuard.
Ron Lyons

Brilliant help from Alexander he was so patient took time to talk ( on the chat help ) me through installing bullguard premium protection when I had made a mess of doing it myself.

Thanks to Larisa I was able to confirm my purchase and install Bullguard under the correct e-mail, i had mistakenly logged my second e-mail and Larisa helped me to correct the issue. I am very happy with the outcome

Very helpful service and a very good price for service. very helpful for people who are not great with computers like me. It was a very simple and stress free process and I felt confident with the service being provided the whole time. Thank you for this service option

Very helpful with my questions and clear answers

I have used BullGaurd (Very Successfully) for many years never any issues with virus etc; I added VPN with great results, had to use CHAT to obtain help with login on to sites; resolved by BG technician in about 10minutes. Very satisfied with the full BullGuard family of Apps,.

I bought a new laptop and a new licence to install bullguard as I already had 3 devices covered by another licence I couldn't get it to install, spoke to Vlad on Friday night but he didn't explain that I would only extend the protection I already had. spoke with Dafi on Saturday who explained that because 3 devices were already under my e-mail address that was why I had a problem and advised to install the licence under my wife's e-mail address and that solved the problem

very helpf young

I had a problem in so far as I lost my account details and activation. I went to online chat with a young lady called Georgina whom I found to be most helpful and efficient. End result all up and running again very quickly so another very satisfied customer. Thank you Georgina

Disgusting anti virus.
blocks or quarantines programmes
total waste of money and makes you life a misery
never again!!!!!!

Regarding early discounted renewal reminders, I asked for an explanation, as we have six months to run on the existing subscription.
Despite being warned of a delay, the waiting time was very short and my questions were answered by Dafi very quickly and satisfactorily.
Thank you.

satisfied the fantastic assistance.
i made terrible mistake with my account, username, email etc
but sort it out straight away by a person, named Georgiana, from BullGuard Live Support!
Thanks a lot, indeed.