BullGuard Reviews 1,819

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I signed up for Bullguard years ago for one year. After cancelling they have continued to charge my credit card every year since, despite me contacting them several times telling them not to! Have jus... See more

Rated 5 out of 5 stars

NUMBER 1 SECURITY and amazing programs on your pc or phone that are easy to use. Really love my bullguard security and you can pay once for 3 computers or devices. Web site easy to use good fast l... See more

Rated 2 out of 5 stars

My subscription is still showing as Bullguard. However, since they have been bought out by Norton we are getting upwards of 50 spam per day. It's mostly originating from America and often duplicated... See more

Rated 1 out of 5 stars

Resolved after posting on here but took over a month. I tried to take advantage of an offer for paying early for increased protection to discover they have taken payments twice for one subscription... See more

Company replied

Company details

  1. Software Company

Written by the company

At BullGuard, we make it simple to protect everything in your digital life. We offer a complete end-user/small business Security suite multi-device.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great Service,

Great Service,
my experience with bullguard is great service
and instant reply and help.
Special thanks to Emanuel for a great link to renew for 3 years worked quickly and perfect .
Thanks to all

September 9, 2020
Unprompted review
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Rated 5 out of 5 stars

NUMBER 1 SECURITY and amazing programs…

NUMBER 1 SECURITY and amazing programs on your pc or phone that are easy to use.
Really love my bullguard security and you can pay once for 3 computers or devices.
Web site easy to use good fast log in and easy use members page for Upgradeing renewing.
Lots features for the price and regular updates to keep your devices safe.
Highly recommended best anti virus software going.

September 4, 2020
Unprompted review
Rated 2 out of 5 stars

Poor service at Bullguard

My experience with Bullguard has been very poor. Will definitely not be using their services again.

August 30, 2020
Unprompted review
BullGuard logo

Reply from BullGuard

Dear Les,

I am sorry to hear about your negative experience. If you could write a short note to complaints@bullguard.com, We will check your message history to learn how we have failed to assist you with all the difficulties you encountered.

Kind regards,
Florentina Adochita
Customer Support Technician

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Rated 5 out of 5 stars

Best for security

I have used this company for years. Great service and keeps us updated regularly. No worries about computer problems as it automatically scans your system.
Also the customer service is Fantastic.
I missed an offer to which they quickly responded with advice and refund.
Thank you

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Very good product, outstanding support

I've been using Bullguard for many years on a variety off devices and been very satisfied. It installs without any problems on PCs, Macs and Android devices, updates itself regularly and works very well, which has not been my experience with some other well-known brands. I've never had any trouble with viruses on any of my devices since I've been using it. Special mention for the support team- I recently had to call on them (my mistake, not Bullguard's) for the third time and on each occasion they have been excellent - fast response, helpful, professional. Top marks!

August 28, 2020
Unprompted review
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Rated 5 out of 5 stars

Very quick and efficient help

I was changing computers and reinstalling Bullguard. I had a problem removing an old computer and adding the new one.
Emanuel was so helpful, sending emails with helpful suggestions and the problem was solved very quickly.
Very efficient and helpful.
Thank you to Bullguard staff.

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Been with Bullguard for many, many years. Never had any issues, I use their VPN and internet protection package. Always good deals for renewals and when I approach them through live chat response is quick and effective!

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, quick, painless refund facilitated by Dafi... Just got a new laptop with security as part of package, my Bullguard auto renewed and they refunded immediately. Would certainly fully recommend these guys.

August 10, 2020
Unprompted review
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Rated 5 out of 5 stars

Bullgard to the rescue.

My PC was hacked some 2 years ago and the hard drive had to be wiped. My local PC engineer recommended I install Bullgard and I have been safe ever since. Somewhere along the line I was paying for 2 subscriptions, Internet Security and Premium Security and Claudine of Bullgard advised that I only require Internet Security and saved me some £100. plus.
Bullgard watches over me and I would highly recommend the product.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Iv'e been using BullGuard for many…

Iv'e been using BullGuard for many years now. Yesterday I had reason to contact them for some advice, very quickly they responded with spot on advice which was clear and they answered my questions in detail. Thank you Mihai (BullGuard Technician).
I would recommend BullGuard

August 3, 2020
Unprompted review
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Rated 5 out of 5 stars

Auto Renewal

Had a problem about the renewal feature, i didnt know as a standard procedure it gets enabled automatic each time you renew your subscription. But for those that dont mind i think its great feature.

So i got in contact with support on the chat, and i must say never have i had such a nice smooth chat with a person that quickly understood the problem and had 3 options i could choose from.

Ive had Bullguard for years as my safeguard against virus and must say iam well satisfied with it, had no problems at all, and first time experience with the support chat was excellent.

July 26, 2020
Unprompted review

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